Heatmaster Services

Heating & Air Conditioning
Calgary AB T2Y 1Y7
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Reviews for Heatmaster Services

Average customer rating:
10 10 (275 reviews)

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Mike B.
Mike B.
0 reviews Calgary, AB
10/10

New air conditioner and hot water tank

Dmitri was very attentive and timely. He was quick with his quote and it was a good price.

He showed up when he said he would and cleaned up completely even fixing errors from the last tech we had.

Overall...a great experience!

Approximate cost of services:
$5,500.00
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Company Response

Hey Mike,

Thank you for your review! It was a pleasure serving you and we hope to be there for you in the future.

HMS

Ron in Calgary
Ron in Calgary
4 reviews Calgary, AB
10/10

Excellent Service Repair for My Furnace

This is my first time writing a review for a service company because I felt compelled to do so. Recently, when I had overseas guests staying in my basement and the Calgary weather was much cooler than normal, I turned up my furnace and that's when I discovered it wasn't working. I didn't want to use my previous service company because their staff turnover and service had deteriorated in recent years. Thankfully, I found Dimitri and Heatmaster Services. I was hesitant at first because it's a small service company. But the moment I contacted Dimitri, he was very responsive to my problem. I explained to him the symptoms that I observed from my furnace failure, and Dimitri was very quick to narrow down the problem to 2 possibilities over the phone--either the blower or circuit board had busted. Sure enough, when he came to fix my furnace, he was able to remove the old board and show me the burnt circuitry and explained to me the reason my furnace shut down automatically because of overheating. Dimitri didn't stop there. He noticed that my damper wasn't working and it was then that I realized the previous service person from another company must have messed up the wiring inside the furnace. Dimitri not only replaced the old circuit board with a new one, he fixed the wiring to get my damper working again at no extra cost. He then went on to advice me on how to keep the furnace running well and the ideal settings for the water for the furnace humidifiers to save money in the long run. Whenever I had questions, he took his time to explain the answers and options to me. I found Dimitri to be honest, hardworking and knowledgeable in his trade.

Approximate cost of services:
$300.00
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Company Response

Hello Ron,

Thank you for giving us a try! Your HVAC knowledge is extensive and applauded! I look forward to seeing you in fall, as promised. Thank you kindly for sharing your experience with others.

HMS

Mike Brousseau  from Calgary
Mike Brousseau from Calgary
9 reviews Calgary, AB
10/10

A/C Installation

I can't say enough positive comments about Dmitri and his commitment to service. He is first and foremost very knowledgeable and passionate about his work. His passion comes through in the care and attention he pays to every step of his installation. He treated us and our home with respect and made sure we were completely satisfied with the work before he left. His quote was much lower than his competitors, we will not hesitate to have him back to service and or replace our furnace when the time comes. We recommended Dmitri to our neighbors last winter for a furnace replacement and they were equally very satisfied. Don't hesitate to give Dmitri a call if you have a need for his service. You won't be disappointed!

Approximate cost of services:
$3,300.00
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Company Response

Hey Mike,

We are so happy to hear that you're so pleased with everything. Thank you Mike! Always a pleasure, sir!

HMS

Happy Customer in Calgary
Happy Customer in Calgary
2 reviews Calgary, AB
10/10

Air Conditioner

My central air was not cooling down the house properly.
Both Dmitri's came out and did a thorough job of trouble shooting the problem and along the way gave me small preventative maintenance tips.
Kept me 100% informed of what they were doing and why.
Price was very reasonable, they do not cut corners or change something that doesn't need to be changed so they can charge you.
I would highly recommend them, its not often you can get a company that takes pride in workmanship and quality at a very fair price.
These guys are great!

Approximate cost of services:
$212.00
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Company Response

Hello happy customer!

I look forward to coming back to ensure your complete satisfaction! Thank you for sharing your experience with others. Thank you!

HMS

Suzanne
Suzanne
0 reviews Calgary, AB
10/10

Furnace replacement and then HVAC replacement

Dmitri fixed everything promptly and well. He also fixed and switch on our fireplace so it works after having 2 other companies fail to do so.
Dmitri and Ian were on time, finished the job well, clean work area and available to answer questions. Dmitri is proud of being able to serve his customers well and do the job well. He is client service focused.

the cost is for the latest job - the HVAC

Approximate cost of services:
$3,000.00
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Company Response

Hello Suzanne,

Thank you for sharing your positive experience with others! It is always a pleasure serving you, thank you for your ongoing support and business! Thank you!

HMS

Brian
Brian
0 reviews Calgary, AB
10/10

Air conditioner

Heatmaster did my A/C for me. Great price, way less than quotes from other companies. Dmitri is super knowledgeable and was great to work with, would definitely recommend!

Approximate cost of services:
$3,700.00
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Company Response

Hey Brian,

I can't say enough about the positive experience we had doing business with you. Thank you!

HMS

Kevin
Kevin
1 review Calgary, AB
10/10

Installed a really quiet Trane air conditioner.

Great work, excellent service. Dmitri stands by his work, is extremely knowledgeable and completed the job on time and on budget.

Approximate cost of services:
$3,000.00
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Company Response

Hey Kevin,

Glad to hear you are reaping the benefits, sir. Thank you for putting your trust in us!

HMS

darren in Calgary
darren in Calgary
1 review Calgary, AB
10/10

New Air Conditioner

Dmitri was great to deal with, he was very knowledgeable and helped us decide on the right model, given our constraints (limited space we had for the unit).

He was very patient and informative. Great warranty and professional service. I will recommend this company to my friends and family who require similar services in the future.

Approximate cost of services:
$4,200.00
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Company Response

Hey Darren,

Blast from the past! Always a pleasure, sir. So glad to have had the opportunity to do this for you. Thank you!

HMS

Janine
Janine
1 review Calgary, AB
10/10

Replace furnace motor.

We called Dmitri at Heatmaster Services to report a problem with our furnace motor. He took down all relevant information, including motor number in the event it would need to be replaced.
Dmitri scheduled us in quickly and arrived on time. He replaced our motor, and also provided suggestions for future maintenance. Dmitri answered all our questions and ensured we were completly satisfied before leaving.

Dmitri is very professional, polite and I would highly recommend Heatmaster Services. We will definately call on them in the future, for furnace, hot water tank and air conditioning issues.

Approximate cost of services:
$600.00
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Company Response

Hey Janine,

It has been our pleasure serving you. Thank you for your ongoing support, truly appreciated.

HMS

John Martin from Calgary
John Martin from Calgary
2 reviews Calgary, AB
10/10

Quick and Tidy Furnace Replacement

We contracted Heatmaster Services to replace the 28-year-old gas furnace in our 1,100 sq ft home. After an initial visit by Ian (at no charge) to check the furnace and adjust the induced draft fan that was intermittently failing to start, Heatmaster Services explained the options available to us. Ian identified some signs of cracking in the furnace heat exchanger and, given the age of the existing furnace, we decided to replace rather than repair it.

We went with a new 60,000 BTUH, two-stage, 96% efficient, variable speed furnace. The quote from Heatmaster Services was over $500 less than the quote for a similar replacement furnace from another highly rated company.

Heatmaster Services scheduled the work within a week. The work took a day — Ian and Dmitri showed up at 9:30 AM, as promised, and finished at 6:30 PM, also as promised. They were clean and tidy, and left no mess.

The work included removal and disposal of the old furnace, installation of the new furnace, installation of a new chimney liner (for the existing gas water heater), a wireless thermostat (as wall openings would be needed for a wired thermostat), and a carbon monoxide detector. The installation brought everything up to code and passed inspection without issue a few days later.

We would recommend contacting Heatmaster Services if you have problems with your existing furnace or are considering a residential furnace replacement.

Approximate cost of services:
$3,800.00
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Company Response

Hey John,

We are so pleased to hear that you are happy with your experience. Thank you for recommending us, sir.

HMS

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Heatmaster Services

Do you have No Heat in winter? AC not working in summer? Is the furnace making a funny noise? Does it feel too cold or too hot even after adjusting the temperature in your home? Not it? Is your home super dusty, or just need a good cleaning due to the recent renovation, or you have pets? No, you simply need your furnace and ducts to be cleaned? Call us, we can help! Our duty, is to hear your needs and your wants. And, to guide you in the right direction, regardless of the outcome, we wish for all of our clients - to be well educated, and satisfied, knowing that you hired the right company to give you the peace of mind.

Heatmaster Services is fully licensed and insured, offering a wide range of products and services to improve your home comfort, including 24/7 emergency repair on all furnace/AC makes and models. With over 18 years of industry experience, we will assess your existing system and recommend improvements, if needed, only! Our technicians are professional, knowledgeable and courteous. No sales pressure, No scare tactics, No hidden charges. We take great pride in educating our customers on how their system operates and will answer any questions that you may have.

Heatmaster Services was established in Calgary in 2014, with over 18 years of industry experience under our belt, you can rest assured that your home is in experienced hands. Regardless of the situation, our knowledgeable team will be able to assess, improve, repair, or replace your existing home comfort system to ensure your utmost safety and satisfaction. We place our customers’ needs above all else, which is why we firmly believe in total honesty and transparency – we believe that an educated homeowner is a happy homeowner. Our team will go over every detail of your home comfort system to ensure that the product you are choosing is the right fit for you and your family. We don’t believe in scare tactics, hidden charges or sales pressure, just good old-fashioned pride and integrity in what we do.
Our promise to you is to always perform our best work, never recommend unnecessary improvements or replacements, and above all, keep you informed, satisfied and confident in your decision to choose Heatmaster Services for all your residential heating and cooling, and any furnace and duct cleaning needs.

CATEGORIES
Heating & Air Conditioning and Duct Cleaning
PRODUCTS
Furnaces, Air Conditioners, Hot Water tanks and Garage Heaters, Whole house Humidifiers, Air Filtration and Purification products, Thermostats and all other residential home comfort products and services
SERVICES
Service, Installation, Repair and Maintenance
BRANDS
We service, repair and install all brands and models
STYLES
Residential Applications Only
SPECIALITIES
Residential Applications Only
WEBSITE
https://www.heatmasterservices.ca/
YEAR ESTABLISHED
2014
NUMBER OF EMPLOYEES
4
RETURN POLICY
As per contract
PAYMENT METHOD
Visa, Mastercard, E-transfer, Cheque, Cash or Financing O.A.C. is available!
LICENSES
Gasfitter Class A, Sheetmetal + Refrigeration Journeyman tickets available upon request
MEMBERSHIPS
BBB A+ , Homestars Winner x 4
LIABILITY INSURANCE
Yes
DIPLOMAS
SAIT/Red Seal certification
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Any
BONDED
Yes
PROJECT RATE
Based on the project
WRITTEN CONTRACT
Yes
WARRANTY TERMS
As per contract
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.