Ottawa Indoor Environmental Services

Mold Detection & Removal
Ottawa ON K1P 5M1
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Mold Detection & Removal
Ottawa Indoor Environmental Services
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71%

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Reviews for Ottawa Indoor Environmental Services

Average customer rating:
9.3 10 (17 reviews)

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Private User
Private User
Private User reviews Black River Bridge, NB
10/10

House renovation

I hired Julio to test for asbestos in our 1920s house. He was very accommodating to our schedule and arrived exactly when he promised. I appreciated the advice he gave for the amount of samples to take and he did very clean work. The report was finished on the date he promised and fortunately for us, our walls were asbestos free.

Approximate cost of services:
$400.00
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Company Response

Thank you for the great review.

We are proud to have provided you with a great customer service experience, and to have you inform our future clients that our testing procedures are clean and safe.

Ian in Ottawa
Ian in Ottawa
1 review Ottawa, ON
10/10

Indoor Air Quality Testing and Mold Inspection

We had a leak and found some mold in our basement, pulled back the carpet, pulled off the baseboards and removed all the visible mold to the best of our ability. We wanted to make sure that we got it all so we asked Julio to come and do an assessment including an air sample. He took the air sample and did a variety of other tests to assess the environment providing explanations along the way. The air sample came back positive with high levels of a particular type of mold. The report provided is very professional and thorough, and makes recommendations for remediation based on standards and guidelines set out by the applicable regulatory bodies. The report also cites these regulatory bodies making it a very powerful document if needed. We followed the recommendations and had the basement isolated with a barrier and then professionally cleaned. Afterwards, we had Julio come back to do a post cleaning assessment and take more air samples (one in the basement and one on the main floor) and they came back clean. Throughout this entire process Julio was patient with my high level of questioning and focus on details. He was able to answer all of my questions with enough information and explanation to satisfy my concerns, he is extremely knowledgeable and I found no inconsistencies and any of his responses. Overall, the experience was 100% positive and we are grateful to have available to us professionals like Julio and the other professionals that we found to do the cleaning.

Approximate cost of services:
$800.00
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Company Response

Hi Ian,

Thank you for the great review. We always strive to provide the best possible up to date information, customer service, and pricing to our clients.

CatherineJ in Ottawa
CatherineJ in Ottawa
2 reviews Toronto, ON
9/10

moldy insulation removal

In gutting my basement for renovations, I discovered moldy insulation and studs. The original plan to remove all insulation and studs was changed at the last minute when foundation contractors questioned the stability of the wall. Julio was very flexible, adjusting the work and price as the work progressed. The price was about half of other estimates for the work.

Approximate cost of services:
$2,600.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Thank you for the review Catherine.

We do our best to keep of costs down and to pass the savings on to our clients.

LH in
LH in
1 review Ottawa, ON
10/10

Testing vermiculite insulation

Best price for this testing-half of what we paid elsewhere. Provide clear info, flexible options for sampling & testing. The results came quickly yet they have high standards. Highly recommended

Approximate cost of services:
$250.00
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Company Response

Thank you for your recommendation, we really appreciate it!

Gabriela
Gabriela
1 review Ottawa, ON
10/10

Inspection/Assessment

Many thanks for the services rendered when you inspected my property. As a first time home buyer I was very overwhelmed with the inspection of my property purchase, Julio was very professional and informative, consistently accessible to answer all questions and provided detailed reporting for myself and realtor to address with the previous buyer. It was very reassuring to have someone with your expertise to help make my first homeowner experience a comforting one. I am more than happy to recommend your services to family and friends.

Approximate cost of services:
$400.00
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Company Response

Hi Gabriela,

Thank you for the review and the great feedback. We really appreciate and are grateful for your full recommendation; it is the greatest complement we can receive.

Private User
Private User
Private User reviews Ottawa, ON
10/10

Mold Assessment

We were renting a house with water damage and we wanted to get the landlord to do something about it. So, we hired OIES to inspect and test the whole house. They actually found a bunch of mold and provided us with a report that was better than what we expected. Their report was really well written and the landlord had to take it seriously and let us out of the lease due to all of the mold that was there.

Approximate cost of services:
$500.00
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Company Response

Thank you for the kind review. We are glad that we were able to help with your situation, and that your issue was resolved. If we can be of further assistance, please do not hesitate to contact us.

Best regards,

The OIES team.

Darryl Payne from Ottawa
Darryl Payne from Ottawa
2 reviews Ottawa, ON

First Review

10/10

Mould Removal

We came to Ottawa Indoor Environmental Services (OIES) with a big job - a roughly 2000 square foot finished basement that had likely spent most of its last 20 years as a mould production factory. A third party mould test showed 15,400 mould spores per cubic metre. We decided it needed to be completely torn out - drywall, insulation, ceiling tile and railings, carpeting, bathroom including a shower stall. We wanted the entire foundation exposed to make sure we could identify sources of moisture coming in.

To make things more complicated, we needed to have this done prior to moving in from across the country, and wanted to keep an eye on the work without being able to set foot in the house during the 6 days of work.

Julio at OIES managed the project for us, and sent us detailed pictures of the work being done, as well as called us with updates and to answer our questions, on a daily basis. Work progressed on schedule, and on budget.

The OIES team did excellent work - at the lowest quoted price I received - and I would definitely recommend them for your mould removal / remediation.

Approximate cost of services:
$8,000.00
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More about Ottawa Indoor Environmental Services

Our team at Ottawa Indoor Environmental Services strives to set the highest professional standards, because we believe that everyone deserve to live, work, and study in a healthy indoor environment. We provide the Ottawa region with the following fully certified services: - Mold Testing - Mold Inspections - IAQ Assessments ...
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