Dalmen Pro

Windows & Doors Installation & Service
Ottawa ON K2E 7J4
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Reviews for Dalmen Pro

Average customer rating:
9.7 10 (120 reviews)

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Tara from Ottawa
Tara from Ottawa
3 reviews Ottawa, ON
10/10

Lots of research led me to chose Dalmen

I had an entire home needing window and door replacement, I consulted 3 companies, Britt from Dalmen was patient and not at all pushy with me, when I was confused between choosing Dalmen, and the other big company who was calling me and being pushy, Britt sent me some resources from the NRC, independent evidence that the Dalmen windows are in fact the most energy efficient. Britt and I negotiated and I got a great price as well as all windows are doors coloured (looks so much better than white)! Serge and his crew spent 6 days at my house working hard in cold weather, such a professional job! The work is seamless and Serge consulted me at every little decision. Don't underestimate what a big decision window and doors are, you should have them for life and you will LOVE your home if you chose right! I love standing outside and staring at my home, what a transformation! The also did a good job cleaning up which is always appreciated by the home owner. Thanks Britt and Serge!

Approximate cost of services:
$23,000.00
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Company Response

Thank you very much for the kind words Tara. We appreciate your business and are glad that you are happy with the transformation..

Britt

Sandra in Mississauga
Sandra in Mississauga
1 review Ottawa, ON
10/10

Replaced most of the windows in home

We received 4 estimates and Dalmen Pro was just a little cheaper than the others. Our neighbour had recently installed Dalmen Pro windows and were very happy with theirs. So, we selected them. Dealing with Britt and his installers was a great experience. Britt
went the extra mile for us. He maintained great communications and the installers worked very quickly. We highly recommend them as we love the windows and the job was very well done! It was a pleasure to do business with them.

Approximate cost of services:
$10,000.00
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Any advice to offer fellow homeowners facing a similar project?
0 of 1 people found this review helpful.
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Company Response

Thank you very much for your business Sandra.

John in Ottawa
John in Ottawa
2 reviews Ottawa, ON
1/10

Windows by DalmenPro Ottawa.

We had windows done by DalmenPro in Ottawa and the installation service was unsatisfactory. Not only were they 5 hours late for the scheduled install time but they left a mess both inside the house and outside. I went on the roof to sweep and clean the window frame. I then aligned 2 pieces over the outside window that were not flush with the window - which was not very aesthetically pleasing. I was told that this was how it was before and they could really do nothing about it. I felt like they didn't care about what they were doing.

Approximate cost of services:
$2,000.00
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1 of 1 people found this review helpful.
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Company Response

Sorry to hear of your poor experience John. As for the tardiness that day, the installers had an issue with their truck and we do apologize for the inconvenience. The 2 pieces unaligned was your existing drip cap under your siding which we had nothing to do with. We offered to caulk or screw the 2 overlapping drip cap pieces and I sent a crew back within 48 hours to address any concerns. I went by the house to see you and was led to believe that you were satisfied with the final product and you paid your bill in full. We take great pride in our quality and workmanship and wish you would have given us a chance to make you 100% satisfied.

Thanks,
Britt

Kent D
Kent D
1 review Casselman, ON
10/10

Windows and door job was great

I had Dalmen Pro install a few windows and a glass door and they did a great job. The crew was skilled, and the project was done with no problems. I'd use these guys again.

Approximate cost of services:
$9,500.00
0 of 1 people found this review helpful.
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Company Response

Hi Kent, thanks very much for your review. Please let us know if you need anything else.

Kevin F.
Kevin F.
2 reviews Drummond/North Elmsley, ON
10/10

New Windows and Doors in a School

Chris, Bruno and the guys at DalmenPro were just that - Pros! They provided OUTSTANDING service, we always quick to respond and did MORE than they quoted! Fantastic! Highly recommended

Approximate cost of services:
$75,000.00
0 of 1 people found this review helpful.
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Company Response

Thank you!!

Don Jenkins in Ottawa
Don Jenkins in Ottawa
1 review Ottawa, ON
10/10

4 Windows and front door installed

Just wanted to share my experience with Dalmen Pro. From start to finish they provided top notch service and delivered quality products. I had 3 other companies quote on my project, but in the end chose Dalmen Pro due to the fact that they would take the time to answer all my questions, needs and concerns. We absolutely LOVE our new windows and front door and my wife and I would highly recommend them to anyone.

Don

Approximate cost of services:
$7,000.00
0 of 1 people found this review helpful.
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Company Response

Thank you!!

Rosalyn C from Ottawa
Rosalyn C from Ottawa
1 review Winchester, ON
10/10

windows replacement

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We changed our windows on two houses. Very professional experience from start to finish. We were really impressed by the work the installation crew did. I know I picked the right company and will call them for future projects

Approximate cost of services:
$11,000.00
0 of 1 people found this review helpful.
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Company Response

Thank you!!

Lynette from The Nation
Lynette from The Nation
1 review Limoges, ON
10/10

Window and door replacement

In March we began the process of getting estimates on replacing all our windows and two door. Dalmen Pro was the first company and after four more companies we chose Chris from Dalmen. He promised a complete service including factory cutting out a doggie door in one doors, which no other company would provide. The windows were ready when promised and installation began as scheduled. It ended up being a four day job but we could not be happier. Our house was transformed by not only the quality of the windows but by the expertise and craftsmanship of the installers. Rob and Joe told me from the beginning of the job not to worry about a thing, they had it handled and would take good care of us and that they did. If we had a question or concern along the way they addressed it without even a sigh (and we ask a lot of questions). The windows are beautiful and we could not be happier. Dalmen Pro was a great choice.

Approximate cost of services:
$13,000.00
0 of 1 people found this review helpful.
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Company Response

Thank you!!

Philip from Ottawa
Philip from Ottawa
2 reviews Ottawa, ON
10/10

Window replacement

After getting a number of quotes from various window companies (and a couple of reference checks!), we finally decided on Dalmen Pro. The work has now been completed and we are convinced they were the best choice - not just in terms of the quality of service and product, but also in terms of cost. From the first meeting with Chris to the installation itself and the follow-up afterwards, we were extremely pleased with the quality, the clean-up, the candidness and the service. When we needed to follow-up on some aspects of the work, Chris saw to it promptly and in person, cementing our positive impression of him and his team. Many thanks to Chris and his team - you guys did a terrific job and we've already been mentioning you to others.

Approximate cost of services:
$4,000.00
0 of 1 people found this review helpful.
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Company Response

Thank you Phillip for your business and great comments, We all work very hard at Dalmen Pro to earn our customers trust in us.

Michelle from GATINEAU
Michelle from GATINEAU
1 review Gatineau, QC
10/10

Windows and doors

We had Chris from Dalmen pro come out and gives us a quote in mid November, we loved the product and the information Chris provided us with. What really mad us go ahead with Dalmen pro is the fact that they manufacture there own windows in St-Isidore. We where extremly surprised when Chris offered to give us a tour of there manufacturing facility....wow wow wow these guys are the real deal...my husband is in construction and he was blown away by how state of the art there facility operated. This alone made are choice easy to proceed with them. Originally we where only going to do the front of the house but after we learned that Dalmen pro is a local manufacture and they have been in business for a long time , there was no need to look further.
The installation crew operated flawlessly and was extremly accommodating to us.
Thank you so much Dalmen Pro for transforming our house into a great home.
We will be recommending these guys to all our family and friends with comfidence.

Thank you!!!!!!!!

Michelle

Approximate cost of services:
$19,000.00
0 of 1 people found this review helpful.
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Company Response

Thank you michelle for the kind words, at Dalmen Pro we strive to please each and every home owner.
Many thanks from the Dalmen Pro team!!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Dalmen Pro

DALMEN PRO IS YOUR OTTAWA WINDOWS & DOORS EXPERTS "BUILT FOR COMFORT, INSTALLED WITH CARE"

You can count on Dalmen Pro experts to securely install and seal your new windows. Not only are all our window products high-quality, but they are Energy Star rated.

With such a diverse variety of Door options for you to choose from, you’ll be sure to find one that suits your wants and needs. All our door products are energy efficient and are custom-built to fit your exact specifications.

Because our installation experts are SAWDAC certified, you can be sure that every installation and service we provide adheres to SAWDAC’s strict guidelines and code of ethics.

Doors and Windows aren’t products that you buy on a consistent basis. They are often a once-in-a-lifetime investment. Our windows and doors are backed by our comprehensive 20/20 warranty (20 years on Product and 20 years on Labour).

We service all of the Greater Ottawa-Gatineau region, including, but not limited to: Aylmer, Brockville, Calabogie, Carleton Place, Cornwall, Hull, Kanata, Orleans, Ottawa, Perth, Renfrew, Smiths Falls and Stittsville.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Exterior Doors And Windows
SERVICES
Supply or Supply and Installation
BRANDS
Dalmen Novatech Dorplex Mastergrain
STYLES
UNICA, GAMMA-All PVC or Hybrid, METRA (All Aluminum) Curtain Walls
WEBSITE
https://www.dalmenpro.com
YEAR ESTABLISHED
1973
NUMBER OF EMPLOYEES
45
RETURN POLICY
None
PAYMENT METHOD
Cash, Cheques, E-Transfer, VISA/Mastercard Credit or Debit, Financing Available
LICENSES
Fully Licensed
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
20/20 Product and Labour
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.