Zen Maids

What a wonderful group. I had my home cleaned on Monday January 12. From my phone discussion with Mallory to my cleaning day done by Jennifer and Joanne to my follow up after with Aaron, I was provided with wonderful service throughout. I was given regular reminders by e-mails to help me prepare and an email after the work done requesting me to rate the cleaning quality. I rated the cleaning quality to be very high as I'm sincerely impressed with it all. My fiberglass tub in particulr was cleaned with care using a mild product that did not scratch. The cleaners towel-dried the tub after cleaning it which I appreciate. I've never thought to dry it before. I have already recommended this business to my daughter who has booked her service in February. I have no hesitation in recommending them to anyone reading my review. I tried to upload a picture of my clean tub but it won't work.

The crew did an outstanding job cleaning my rental property. The house never looked better! The crew went straight to work with no wasted time. They didn't stop until the whole house was glimmering. Other cleaners haven't even vote close to tis level of clean.. Place almost looks brand new! Thank so much!!

The cleaning service I receive from this company is easily a 10/10. While the pricing is a little higher than I would usually pay, it is a good trade off for the peace of mind of not having to clean up after the cleaners as I used to have to do. I just know that they're going to clean thoroughly and mindfully. For example, this is the only company of many that I've hired that ventures all the way to the back of the toilet to clean the baseboards below. Not only that, but they do it every time as opposed to other cleaning people who will only clean certain areas on a "rotational basis", which is as disappointing as it sounds. All in all, I'm satisfied with ECOFROG's cleaning services and I am happy to leave this highly rated review. I docked a single star because to be honest, I'm not a fan of the "foresty" scent of their toilet bowl cleaner. It fades away fast and I recognize that it's natural, but I dislike it that much. Sorry.

This company does a bang up job! I schedule online between meetings or whenever I have a couple minutes. Very easy system they have going on there. I have ordered around 5 cleanings so far and I am happy with them all. I have not met any of the cleaners because I'm always at work so I can't speak to their demeanour. Previous companies have been such a hassle to deal with so I'm happy I found them and frankly relieved that I never have to clean the bathroom ever again.

Booked my first service with this company in November 2015. First impression was great, the person who came to my house to do the free quote was very helpful (Erin). The cleaners who completed the service were prompt and friendly. The cleaning took much longer than it should have (based on my own experience cleaning the house and using other companies in the past). Also, some of the things I asked for were not done. One of the cleaners appeared to be training the other one as they worked so I think this contributed to the longer time.

When I communicated my feedback to the company they were very helpful. Erin offered me a $20 discount on my next clean to make up for the issues. I scheduled another service for Nov 30. No one showed up. When I called the company no one answered so I left a voicemail. I had no call back so I followed up with an email a couple days later, again no response.

I originally decided to go with this company based on all the great reviews on this site. Unfortunately, my experience was a negative one. For all people who may be thinking about using this company in the future please be aware that their reliability and quality of service are questionable.

Thy are reliable and professional and most importantly they know how to clean. Jodie is the team lead and she knows her stuff. They're very receptive to my requests and dont charge extra for every tiny little thing. They hand wash our bathroom floors which has been difficult to find in other cleaning companies. 10 stars for sure !

Thanks to this cleaning service I got ALL of my damage deposit back from my landlord! They cleaned very well and thoroughly, and they showed up on time with everything they needed to work. This is the first time I've ever gotten 100% of my deposit back and I owe it all to this cleaning company! Thank you specifically to Alissa and Barb!

I got EcoFrog to come in and clean my home for the first time this week, I was nervous because I have not been overly happy with the cleaning services of other companies in the past... First I have to say, I am really picky when it comes to bathrooms and these guys nailed all my 3 bathrooms! From the waters stains on the glass shower doors, to base boards and behind the toilets, it was spotless! My floors were great and so was the rest of the house, I hope this continues as I am extremely happy with this company so far, and have booked bi-weekly services!!!