My Clean Grout Inc.

Formerly Enviro Clean Grout & Stone Care Inc.
Tile and Grout Cleaning
Edmonton AB T5Y 2W6
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Reviews by rating (past 12 months)

Reviews for My Clean Grout Inc.

Average customer rating:
9.8 10 (107 reviews)

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Private User
Private User
0 reviews Sherwood Park, AB
10/10

Amazing Grout and Tile Cleaning

We purchased our home 2 years ago. The existing tile looked very dated (about 20 years). I disliked everything about it but replacing it isnt in the budget, especially since everything was in great shape. All I could see when I looked across my house was a dark grid of tiles. I searched online to find ways to clean my own grout and came across My Clean Grout. I called Susan for a consult, hoping she could help me love the tiles I have. I wanted my eyes to flow over my tiles, not be down drawn to them. Well, boy oh boy, did they deliver. Susan got me an appt very quickly and Tricia and Melissa got to work, on their hands and knees, scrubbing the years off the tiles and grout. I cant be MORE happy with the results. Best money Ive spent in a long time! Thank you!!

Approximate cost of services:
$1,300.00
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Company Response

Hello and thank you

Floors with light-coloured tile will appear like a checkerboard with darkly stained grout. Over 15 years of servicing Edmontonians and saving over 5000 floors from the landfill, we have come to understand it is the grout that gives us grief. When grout and tile are reset with our proven process, they can last another 20 years.

Our secret to our floors is preparation, it's true, preparation and procedure will provide the best results.

We have a simple 3 step process.

1. Deep Clean Tile, Stone and Grout.
Our cleaning process refreshes odour, and stale air, as well as eliminates grime from tile, stone, and grout.

2. Invisible Grout Repairs.
We search for missing grout near stairway bases, doorways, middle of the floor and repair them. When we are completed grout repairs will be invisible.

3. Grout Sealing.
We have a very special sealer, with proper care, your grout can last a decade.
A customer from 2010 promised she would call for maintenance clean in ten years. In 2021, we cleaned her floor and it looked like it did in 2010. Now that's impressive!

When our treatment is completed you will have a "GROUT RESET".

Basically, a new beginning with your tile, stone or grout.

We provide cleaning instructions and an introduction to our neutral PH cleaning product Green Clean and that's it.

In one day we can reset your grout - clean, repair, and seal it.

Call to set up an appointment and reset your grout.

Thank you for your support!

Sue Ostrowski

My Clean Grout
Grout-chy!-We've Gotcha!

780-417-9080
www.mycleangrout.com

Private User
Private User
Private User reviews Edmonton, AB
10/10

Kitchen tile grout redo

12 years after our kitchen remodel our floor tile grout was looking quite sad and discoloured. Susan cleaned and recoloured our grout and now the floor looks brand new. Very pleased with the job they did. She sent reminders by email, she was on time, very pleasant and job well done. Thanks Susan!

Approximate cost of services:
$560.00
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Company Response

What a great review, thank you for taking the time to share your experience with others.

Sue

Karen in Edmonton
Karen in Edmonton
1 review St. Albert, AB
10/10

Grout & shower cleanup

We called Sue to deal with the 10 yr old stone tile floor in our shower. She and Trish did an amazing job bringing it back to life and removing the water stains and smell. We ended up having them clean and color seal all of our tile floors and what a big difference. My husband had started to clean and seal the tile on our main floor. After two days of working on his hands and knees he only had about 20% of the job done. We had also chosen the wrong color sealant. Sue came in and picked perfect color sealants and they had the job done in a few hours. Sue and Trish were fast, efficient, friendly and knowledgeable. Don’t give up on your dirty looking grout just call Sue! The only regret we have is that we didn’t call her sooner.

Approximate cost of services:
$1,600.00
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Company Response

Hi,

Thank you for your review, I'm so glad you wrote your story. When you told me how much time you took researching grout; how to clean grout, the money you spent importing a product, and the amount of time you took to clean the floor and apply the sealer you imported, I was shocked.

Shocked because I think everyone has the same problem with grout. Homeowners may not know how to maintain tile and grout, some have never had cleaning instructions. The salesperson, tile store, or home builder may leave a generic document that is put in the folder or you move into someone else's nasty grout. Dirty grout becomes an embarrassment, difficult to maintain, and then we get a phone call.

We love your stories, we have heard similar stories every time we complete a project which is about 4000 times or more.

We still enjoy what we do, transforming floors, showers, and counters, and making a difference to you, our customers.

Thank you for your support!

Sue Ostrowski

My Clean Grout
Grout-chy!-We've Gotcha!

780-417-9080
www.mycleangrout.com

Private User
Private User
Private User reviews Edmonton, AB
10/10

Slate and grout cleaning.

Had Enviro Clean clean and seal all the slate floor. They also added matching grout color and the floor looks great. They did a great job and I would highly recommend them!

Approximate cost of services:
$845.00
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Company Response

Thank you for taking the time to write a review, we really appreciate your comments. Your slate floor turn dull to WOW! We loved the love as much as you did. Call us again when you're Grout-chy!

Sue Ostrowski

My Clean Grout
Grout-chy!-We've Gotcha!

780-417-9080
www.mycleangrout.com

Private User
Private User
0 reviews Edmonton, AB
10/10

Travertine revival

Sue and T were timely, neat and very aware of details. They restored my kitchen floor, it’s grout and finish as well as the granite countertops. The bathroom received the same care and attention. The creamy linen colour of the floors has been returned! And the grout is no longer dingy brown but back to cream. Yay!

Approximate cost of services:
$2,600.00
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Company Response

We appreciate your kind words, and we thank you for allowing us to serve you. Clients ask what motivates us to continue to clean tile and grout after 15 years.

I ponder this question with every homeowner visit. When you explain your project, I hear your frustration from numerous failed cleaning attempts, wishing for a magic wand to remove embarrassing grime. I understand your desire to refresh your space; your project is now our project.

After we transform your nasty grout to new, refresh stale air in your home, and your frown turns to a smile, we receive our reward. Daily we make a difference; our hard work amazes you. All of these factors motivate us to do it again the next day. We are here because you and other homeowners require this service. We appreciate your support and we look forward to your cleaning request.

We will see you the next time you need us.

Sue Ostrowski
Owner

Private User
Private User
Private User reviews Sherwood Park, AB
10/10

grout and tile renew

Since we moved in 2012 I have been grout-chy with the condition of the tile/grout - especially in the kitchen area. I bought several grout cleaners that were 'guaranteed' to work. Right!!!! The cleaners are going to the eco-centre.
Now, I'm happy. Sue and partner (sorry I 'misplaced' her name) did a fantastic job. They are friendly and personable people. Easy to liaise with. As my rating indicates, I would recommend Sue and company without any hesitation.
Thank you.
Marian

Approximate cost of services:
$750.00
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Company Response

Dear Marian,

Thank you for surrendering your floor to My Clean Grout. I agree sometimes it's easier to hire a professional tile and grout cleaning company to take care of your Nasty Grout. I have heard many stories of cleaning attempts with different cleaners and cleaning tools. All that effort going to the store multiple times, trying this and that, with no change to the grout. I would be Grout-chy, too!

Thanks for your phone call. We really enjoyed transforming your floor, and your happy comments make all the demanding work worth the effort. Now that your tile and grout cleaning task is complete, you have time for fun things; family, friends, and more time for you. Great thinking!!

Call us again when in 18 months for a maintenance clean, your floor can always look amazing.

Next time, call us before you are Grout-chy!

Sue Ostrowski
info@mycleangrout.com
Grout-chy? We've Gotcha!
780-417-9080

Private User
Private User
0 reviews Edmonton, AB
10/10

Refinish marble floor

Excellent service! I love my brand new floor! Sue is wonderful to work with!
My floor was over 30 years old amd it looks brand new!
I highly recommend Sue and her team!

Approximate cost of services:
$120,000.00
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Company Response

Thank you for taking the time to write your review, I appreciate your time. Your floor looked amazing, even after 30 years! Call us again when you need a maintenance clean and polish.

Sue Ostrowski
info@mycleangrout.com
Grout-chy? We've Gotcha!
780-417-9080

Private User
Private User
1 review Edmonton, AB
10/10

Clean tile and grout

The ladies worked hard and it looks awesome. I have never had this done. They did all my family room,bathroom, hallway, closet and entrance. ( 20 years of household use and only cleaned by me) They were professional from getting a quote and showing up on time, making it very comfortable. Sue, involved me by asking if it was looking okay. They also did my front door tile. ( that was here when the home was built and again only cleaned by me). Everything looks great like a brand new floor again. Sue took pictures of before and after. I would 100% recommend Sue and her team. I may have posted two reviews by accident. They are worth it. Thank you ladies.

Approximate cost of services:
$900.00
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Company Response

Thank you for allowing us to transform your tile floors! We love the before and after just as much as you do! Merry Christmas and best wishes for 2022!

Sue Ostrowski
info@mycleangrout.com
Grout-chy? We've Gotcha!
780-417-9080

Private User
Private User
0 reviews , AB
10/10

Home Owner

These ladies know what they are doing and I was comfortable having them in my home. They knew how to solve ugly old grout in my stove backsplash and disintegrated grout in my shower. I was so delighted to find someone who did both those jobs. What a find!

Approximate cost of services:
$700.00
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Company Response

Thank you for taking the time to leave your review, we really appreciate your time. Nasty Grout is something that can be corrected, we enjoy how YOUR space transforms before YOUR eyes. Every day My Clean Grout corrects the visual effects and odour associated with Nasty Grout, and every day we improve a space somewhere in Edmonton. Find out what others have already discovered.

Sue Ostrowski
info@mycleangrout.com
Grout-chy? We've Gotcha!
780-417-9080

Private User
Private User
0 reviews Beaumont, AB
10/10

Tile and Grout Deep clean and seal

Sue and team completely transformed our floor to new again. Very happy with the results!

Approximate cost of services:
$885.00
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Company Response

Thank you for taking the time to write a review, we really appreciate your comments. We enjoyed working with you, loved the pink earmuffs. See you in a few years for a maintenance clean for the high traffic areas.

Sue Ostrowski
info@mycleangrout.com
Grout-chy? We've Gotcha!
780-417-9080

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about My Clean Grout Inc.

Hello, My clean Grout is a grout sealing and cleaning company servicing Edmonton and the area since 2007, offering grout and tile cleaning, sealing, and grout repair. We have a Three-Year Grout Colour Sealer Warranty for New Grout. We offer a long-lasting and durable grout sealer for NEW grout because ...
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