Disappointed in the backsplash install in the ensuite bathroom. Very uneven. No explanation why.
Did not change shutoff valves to the toilets.
Did not install the taps to the ABS drains under the sink. Had to hire plumber.
Total cost came in 10% higher than his estimate.
- Approximate cost of services:
- $8,100.00
- Company Response
Hello Ronald, we are sorry to hear about your disappointment with your recent backsplash install. We make every attempt to provide as much information including our hourly rate and service charge on the initial phone call. Our pricing is typically higher than an independent contractor as we ensure our professional technicians have at least 10 years of experience, are bonded and insured for your protection and arrive with their own tools, ready to work. However, as for you not receiving any explanation, someone should be contacting you shortly. We will take your feedback to heart and work to further improve our communication with customers going forward.