Terrific. I called at 6pm, hoping (but not expecting) to reach someone. Even though this was a non-urgent call, Vlad was able to set up the visit for the following afternoon, they called and said that they could come by at 10:00am if I was available. Even better!
I'd hung a fan myself but it didn't work. When I looked back in the switch box, I saw something unusual that made me want to bring in a professional. The electrician who arrived was friendly, and he nicely showed me what I'd done wrong (a wire had come loose, but he showed me how I could have prevented it), explained what was going on in the switch box that had concerned me, and fixed the installation in minutes. He then hung a second fan in another bedroom: again, quickly, simply, and effectively.
I don't like paying for services like this, because I think I should be able to do it myself. If all trades experiences went like this, though, I 'd probably lose that dumb attitude. This was fast, fairly priced, pleasant, and it solved my problem. What's not to like?