Wise Appliance Service Ltd

Have you ever had an appliance fail? Your fridge, dishwasher, washing machine? It's quite amazing how much you rely on your appliances to work right. And after years of faithful service you get a hiccup; A water pump fails or a drier belt stretches, or any variety of things go wrong. You search the internet or yellow pages for repair persons in your area? But who do you trust? Who can you rely upon?

Wise Appliance Repair, that's who! Hassan is extremely knowledgeable, professional, efficient, prompt and reliable. I've had two appliances experience hiccups. The first was my Samsung washing machine. Water started pouring out of the bottom—Hassan was prompt and had the problem diagnosed within 10 minutes and that includes taking the machine apart. The water pump was ordered and replaced the very next day! The complete job, two visits, new water pump, disassembly and reassembly came in at $300 taxes in (that includes the $125 dollar price tag for the new pump).

The second was a double whammy. My Kitchenaid Dishwasher and Samsung clothes dryer. The dishwasher wasn’t cleaning dishes properly and the dryer wasn’t activating. Called Hassan again—he was there the same day. First he took apart the Samsung dryer – the belt was worn and he had a replacement in his vehicle! Next came the dishwasher – the cutting wheel was broken and the drain clogged. Again, he had a replacement cutter in his vehicle—total cost, $350 taxes in (that includes the price for the new belt and cutters).

Call Wise and Hassan will come to your rescue! He's trusted, tried, and true. You won't be disappointed. I can't say enough about him and his abilities!

Hassan is extremely professional. He answers his phone, which is hard to find these days. Setup an appointment right away. On the day of the appointment he called first and showed up on time! He was fast, friendly and did a great job. He even checked another appliance for me to make sure it was working properly. I will definitely recommend him.

The other guy I called before finding Hassan, never showed up, twice! you don't have to worry about this with Hassan.

Wise took the time to try a smaller repair to see if it would solve the problem - a cheaper solution, before replacing the bigger part. He was very friendly and excellent at his work.

We will be pleased to use Hassan in the future.
Here are the key attributes that fueled our satisfaction
Reliable: He is reliable and prompt
Competence: He knows and understands his work
Equipment: He is well equipped with the necessary tools and uses them appropriately
Customer Care: He is sensitive to the customer' s needs and is able to see the problem from the customer's perspective
Availability: He is easily reachable by phone and very responsive
We wish Hassan every success as he continues to serve his customer base.

Hassan repaired our fridge quickly and was very professional. He quickly diagnosed the problem and effected repairs. I will definitely use his services again. He is very personable as well.

I contacted Wise Repairs as I was looking through the reviews here and contacted Hassan. The service he provided was honest direct and punctual. He came over diagnosed the problem with my fridge and changed a dead fan that was not keeping the fridge cold. I would recommend him good service.

I called about dryer problem. We talked briefly over the phone and Hassan was prompt to come take a look at my dryer the next day. I was waiting but he didn't show up at the scheduled time. He later called to apologize that the delay was due to his previous appointment took longer than expected and asked if I could reschedule. Hassan was on time on our next appointment. He was nice, polite and knowledgable. I told him I suspected the problem was the dryer belt because the same issue happened before many times. He replaced the broken belt and thoroughly checked again and he found the root of the problem! It was something else that potentially caused the belt to keep breaking. I was also debating whether or not it's a good idea to replace my 10 year-old dryer instead of keep replacing the belt. Hassan advised that my dryer is in fact still in good condition and should be working fine now that the problem is fixed. He also gave me some advice on my washer machine and let me know about 3 months warranty should the dryer is not working properly. Overall, I'm happy that my dryer is fixed and satisfied with the service Hassan provided! :)

The best quality you can seek in a professional trade is honesty. We were greatly impressed with Hassan at Wise appliance, who delivered us honest and well researched advice for our dishwasher issues. While this advise prompted us to search for a replacement dishwasher rather than start down a spiral of continuing repairs, Wise is at the top of our list should we have any other maintenance or repair appliance issues!

Response time is prompt, and he quickly diagnosed and corrected the issue with my Whirlpool fridge. Hassan is very knowledgeable, professional, and kind. I will recommend him to others with confidence!

I called re fridge trouble and Hassan was able to come late afternoon - in fact, he was here an hour before he originally scheduled the app't!!! VERY friendly man and found my problem in seconds. I will keep his number for future because he does other repairs as well.
Thanks Hassan!!