Safe Electrical Solutions

Electricians
Toronto ON M6M 1S1
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Electricians
Safe Electrical Solutions
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Reviews for Safe Electrical Solutions

Average customer rating:
9.6 10 (158 reviews)

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Private User
Private User
0 reviews Mississauga, ON
10/10

Electrical Panel Replacement

I recently bought a new home and found there were some challenges from an electrical standpoint. We could see some shortcuts taken by the previous electrician. Muhammad did a great job coordinating with alectra and getting the work completed. He advised me along the way what he was doing and why he was doing it so there were not any financial surprises when he was done. He cleaned up all the old wiring that went nowhere and didn’t nickel and dime me. Muhammad tells you when he will be at your home with a short window for arrival and he is punctual. If I had questions afterwards he responded to my calls and text messages quickly. I will call Muhammad in the future for my electrical needs.

Approximate cost of services:
$6,000.00
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Company Response

Thank you so much Andrew for your feedback and sharing your experience with our clients, we are glad to fix your problem. It was not easy to coordinate with ESA permit and Hydro, but as always we try to do our absolute best. Thank you for understanding and all your kind words. Contact us for all your electrical needs, it was pleasure to provide you our services!

Private User
Private User
Private User reviews Toronto, ON
10/10

Fast Work on Emergency Repair

A very large tree fell down on our street, taking out some power lines with it. The connection to my house was ripped out, along with some bricks and the hydro company shut my power off as a safety precaution. SES had a person on site, repaired the connection, had ESA certification, and the power back on in less than 12 hours -on a Sunday, no less. I thought I would be dealing with this for days. I made one call and they took care of the rest. Thank you Muhammad!

Approximate cost of services:
$1,000.00
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Company Response

Thank you so much for your kind and honest review! We always aim to provide amazing service under any circumstance. SES team thanks you again, please contact us for all your electrical needs!!

HomeStars in Toronto
HomeStars in Toronto
1 review Toronto, ON
10/10

Upgrade 9 fuse panels to breakers panels

Muhammad and his team from Safe Electrical Solutions did a great job in upgrading my fuse panels to breakers panels. Highly recommend to anyone.

Approximate cost of services:
$19,800.00
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Company Response

Thank you so much Mr. Cipriani for your feedback. We appreciate your kind words. We believe in quality work so our clients have peace of mind with reliable service.

Jenny
Jenny
1 review Toronto, ON
6/10

Electrical contactor installation

There was a loud humming sound coming from the electrical room. The company charged 100$ service call to come to diagnose the problem. A person called Mohammed showed up , then whipped out a book and said that it would be 387$ to diagnose the problem. As it was essential to know what the problem was , I agreed to it. It took him about 10 mts to see that it was a breaker switch that needed to be changed. He said that he has to get that particular part and come back to finish the job. His charge to then come back and finish the job - 100& for service call and an additional 250$ to finish the job. That would bring it to a grand total of approximately 800$ to change a breaker switch. Call this company only if you are willing to be ripped off !

Edit:
The company assumes that it has the facts about everything :
1. That the electrical work has been performed by non qualified people.
2. That no permit was taken by the electrical contractor for the home or the owners in a bid to save money.
3. It has completely overlooked the fact that a new home cannot be sold unless the building is up to code on all fronts including electrical. Which is why we have building inspectors in the City of Toronto. Unless the company assumes that they are also unqualified .
Nevertheless Mohammed called and offered to finish the job at no extra cost, if the part was bought by the home owner. I accepted his offer and Mohammed has completed the job satisfactorily, in a timely manner and at no extra cost.
What is noteworthy about the company is that it cares about its reputation. There are not many companies who do so , and who are willing to go the extra mile to counter a bad customer experience. A company that does so has the potential for future growth. . Going forward, I wish them all the very best.

Approximate cost of services:
$439.00
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Company Response

Hi Mrs. Koshi it is really surprising to see such words. With due respect we wish to see a better rating . We have thousands happy customers and there are hundreds of Good reviews are on home stars and google available as proof . We believe in fair business with top notch service but looks like you you used to hire non qualified people . There was clear evidences of code violence of electrical work done by unprofessional people. Which is prone to potential fire hazards. I have evidence available. Here are some questions for you to answer

1- Did you call for same day after hours service?
2- Were you were informed about the dispatch fee $100 as a regular charge upfront before coming to your house around 8 pm same day?
3. Were you informed about the diagnosis charge upfront before the work started as a flat rate regardless of timing ?
4- What was the diagnostic report? Were you informed about the code violation and potential fire hazard and faulty main lighting control panel, which controls complete lighting system in your house that was making a Loud noise which is not a "simple breaker" which you mentioned in your review.
5- Did you pay $387 for diagnostic charge or $287 ? Did we give you a $100 discount without you having to ask?
6- Were informed about the follow up of special part for replacement and you were agreed but you called back next day to cancellation of further work? Did you pay extra for parts arrangement on the follow up?
7- The work that you had previously done was required an ESA permit, did you or your electrician applied for a permit that did the unsafe illegal work? The truth is no permit was taken, by you or your electrician, which is illegal, which leads to non code compliance work where you tried save some money.

Our electricians are very skilled and especially Mohammad as he is a Master Electrician. He diagnosed the problem and told you what needed to be done in a very quick matter on a service call after hours. This imperfect information is misleading and disrespectful towards our staff and company.
After seeing such words we have tried our best to make you happy by going back to do extra work without any extra charge but unfortunately We didn't see that made any difference to your attitude even after work completed . We are not responsible for your existing non standard work and we are not interested to do any business with you.
We wish you good luck.

Michael_Marr_1970
Michael_Marr_1970
1 review Toronto, ON
10/10

Electrical work inside our home

We had a short circuit at our electrical box on May 26. It was a terrible time for it as we were in the midst of a heatwave, with no power in our home, and of course, no air condition. We have three young children too. I called up Muhammad (Safe Electrical Solutions) at 7pm and he was at our house by 8pm. It did not take him long to figure out what the problem was. We had changed out our old electric water heater in 2018 for a new gas heater and it turns out that the installer did not properly cap that electrical line nor did he disconnect it from my electrical box / panel. So when I thought my AC had tripped a breaker and I saw there was one switch off, I assumed that switch was for the AC when in fact it was for the old electric water heater. By turning it on, I shorted out whole box!!! Muhammad was great. He showed me what the problem was, and how that improperly capped line was a fire hazard. Then he disconnected the line at the electrical box side so that it would no longer be an issue whatsoever. He got our power back on very quickly. Overall, my experience with Muhammad was terrific. He is a kind, soft spoken gentleman that knows all there is to know about electrical work. He is highly skilled and qualified to handle any job and I would recommend him to any person who is in need of a skilled electrician. Thank you Muhammad!

Approximate cost of services:
$600.00
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Company Response

Thank you so much Micheal for your feedback, we are glad to help you on emergency basis to restore your power. We always try our best to serve our clients when ever you needed us 24/7 . This is a 2nd time we have provided emergency service and we respect your trust in our service.

Norm in Toronto
Norm in Toronto
4 reviews Toronto, ON
10/10

Thorough, professonal, no surprise

Power went out in half the house. Muhammad came quickly and presented his credentials and costs before starting. The panel box was defective. He told me the cost upfront to replace the box with a bigger box and add 7 new breakers so that every line had its own breaker as per code. He was professional, courteous, and didn't leave until the job was done right even though it took longer than expected. You definitely want the job to be done right when dealing with electricity. Did he do a great job - absolutely. Was he the cheapest guy - no. But would you want the cheapest brain surgeon to operate on you?

Approximate cost of services:
$3,500.00
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Company Response

Thank you so much Norm for your feedback and sharing your experience with our clients, we are glad to serve you in this current uncertainty and restoring your power on emergency basis on time as promised.
It wasn't easy task to schedule with ESA permit and Hydro coordinations . Thank for understanding and putting good words for us . We will be happy to serve you when you needed us again.

Kira
Kira
0 reviews Toronto, ON
10/10

Extra outlets installed

Muhammad and his team did a great job, especially finding safe solutions when our old house made the job a little less straightforward. Very happy with their work.

Approximate cost of services:
$1,500.00
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Company Response

Thank you so much Kira for your feedback, we are glad to make a Safe Solutions for your Electrical work. We would love to serve you when ever you needed us again.

Private User
Private User
0 reviews Toronto, ON
10/10

Replacement of Electrical Equipment

Old building with lots of electrical problems and hazards. Team did a great, professional, and clean job. He explained clearly about all the costs it would take. Went over and beyond to make sure the job was done on time. Appreciate all your hard work guys.

Approximate cost of services:
$11,000.00
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Company Response

Thank you so much Micheal for your feedback and sharing your experience with our clients. It was a big challenge to restore your power on time as promised . Working out side in bad weather, replacement of 400 amp service panels it was great team work. Getting ESA inspection after hours dealing with hydro wasn't easy task but eventually we did it , since we had many years of experience to deal with emergency services we know how to handle these kind of jobs. Thanks for your trust in our work. We are looking forward to serve you when ever you needed us again.

Dion
Dion
2 reviews Vaughan, ON
8/10

Replacement of 110amp panel with 200amp panel

Our panel tripped in the middle of the night. We called SES first thing in the morning and they were there in 1 hour. The issue was a faulty main breaker but the real problem was that the panel was not big enough for the house. He recommended we replace the 100amp panel with 200amp service. They handled all the permit work with the utility company and scheduled the appointment for the next week. We had to wait 6 days but that was due to the utility company not being available until then. His work was clean and he and his apprentice were very nice to deal with, explaining things to me as they went. We now have a safe and beautiful panel (as beautiful as an electrical panel can be). Thanks SES for a great job

Approximate cost of services:
$6,100.00
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Company Response

Thank you so much Dion for your feedback and sharing your experience with our clients. We appreciate your kind words and we are looking forward to serve you when you needed us again.

Miguel in Toronto
Miguel in Toronto
2 reviews Toronto, ON
8/10

emergency repair

On the rainy day Saturday January 11 that company was found on google as emergency electrician. When contacted at midnight the information was given there would be a charge of $300 for coming to the house. He said he would be there within an hour, he arrived within the projected time frame. The distance from the company's address to the house is 14 kilometres. The electrician was at the house from 1am to 3:15am. He performed diagnostic tests on the electrical panel, disconnected one wire on the panel, and placed tape on the outside pipe to avoid water from entering. . No other materials were used. The electrician then gave information about the work that needed to be done at another time. The diagnosis and labor cost an additional $389. The total of the two amounts plus charges and taxes came to $785.
The electrician’s emergency repair solved the imminent problem. The electrician was very polite and professional. Based on the experience we had with this company we can recommend them for their emergency services

Approximate cost of services:
$785.00
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Company Response

Thank you Miguel for your feedback, we glad to hear your emergency service was completed during a bad weather at late night. Due to a damaged electrical service conduit the rain water was going in to your main electrical panel which has created a potential fire and shock hazard. We were able to restore your power . We believe in excellent service 24/7 as we have proven to provide service during night 12am to 4 am .

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Safe Electrical Solutions

Vision
We Started Safe Electrical Solutions is an electrical contractor service under ESA (Electrical Safety Authority) License No. 7010337. Our vision is “to make your living and work place electrically safe and reduce the potential risk to your property”. We are committed to deliver optimistic and safe electrical solutions for our every client.
5 Star Service
We specifically address residential and commercial electrical services and repairs. Because we believe “Our Clients Deserve Five Star Service”. We work hard and put every effort to deliver highest quality of electrical service to our clients. If you face any electrical problem or decided to upgrade the electrical system in home, office and kind of residential and work places, we are capable to deliver the safest and fast electrical repairs and upgrade.
Experience and Technology change
In our electrical contractor business, all of our electricians are licensed and exceptionally skilled for residential and commercial electrical services. Mainstream of our electricians carrying over 20 years of experience. We keep our electrician and technicians into continuous learning process and update their knowledge. So any technology change and electrical code change does not give us any hesitation to deliver same quality of service and provide you safe electrical solutions.
Provide and Install
We are affiliated with all major Home improvement stores from where you go to buy any electrical device or appliances. This way we know which kind of device or appliance, you want to have. We provide and install exactly the same product in a safest way and ensure your satisfaction.
Neighbourhood with fully equipped truck
Our electricians network is spread all over GTA (Greater Toronto Area) with fully equipped trucks carrying all standard material, might needed when our electrician is at your premises to work for you to fix your electrical problem. Just consider we are in your neighbourhood.
So does not matter, if you call from us Toronto downtown, east or west, Scarborough to Vaughn, York region, all of Peel Region specially Mississauga, Brampton, and relevant areas, our scheduled time window, work price and quality of work remains same.
24/7 emergency service
With a commitment to make your life and premises safe, we provide 24/7 service even during, all weekends and public holidays. Our troubleshooting specialists’ remains standby with fully equipped trucks to provide service and keep you even more satisfied. If you face any electrical trouble in the night, day, weekend or holiday, feel free to call us.

CATEGORIES
Electricians and Electrical Vehicle Charging
WEBSITE
http://www.safeelectricalsolutions.ca/
YEAR ESTABLISHED
5
NUMBER OF EMPLOYEES
5
PAYMENT METHOD
Debt, Credit Card, Cash
MEMBERSHIPS
Better Business ureau, Eaton Certified Electrical contractor
LIABILITY INSURANCE
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.