Personable and professional service
I called Mr. Rooter due to a plumbing issue and less than enchanting customer service situation with a competitor that would not even acknowledge my telephone calls. My entire experience with Mr. Rooter from the initial phone call to the interaction with the technician was exemplary. I need to acknowledge Andrew for his prompt diagnosis and resolution of the issue in such an extremely personable and professional manner. Not only will I never call that competitor (or any others for that mater) again, I am resigned to the fact that Mr. Rooter is the ONLY option to deal with any and all plumbing issues in the future. Thank you for the positive experience and setting the bar for how a customer should be treated.
Sincerely,
Gareth
- Approximate cost of services:
- $300.00
- Company Response
Hello Gareth,
Thank you for taking the time to share your positive experience with our technician Andrew and Mr. Rooter. We are very humbled by your positive comments about our company. Our focus of providing quality plumbing service and products combined with honesty has made our plumbers the first choice. You've never seen a more professional group of servicemen than Mr. Rooter plumbers. Thank you Gareth, for taking the time to leave such a wonderful review! Please give us a call when you have any future plumbing needs.