Service Express

Heating & Air Conditioning
Markham ON L3R 1H3
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

85%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Service Express

Average customer rating:
9.8 10 (70 reviews)

Sort by

SK
SK
1 review Richmond Hill, ON
10/10

Replace Furnace’s Carrier ECM venting motor

This is second time replacement from the same company.
First replacement, the motor only last for four years. This was second time.
Paul Chen, the servicemen was fast and reliable, Thank you !

Approximate cost of services:
$1,000.00
Was this review helpful?
Private User
Private User
Private User reviews Markham, ON
10/10

Furnace

Thank you for all your help. Your service was excellent and very FAST. Many thanks for you kind and efficient service. I have already and will definitely continue to recommend your services to others in the future.

Approximate cost of services:
$800.00
Was this review helpful?
Private User
Private User
Private User reviews Markham, ON
10/10

Room thermostat system

Prompt response plus good and polite service of Paul. Good idea to have 24 hours to answer call and have technician comes on schedule. With insurance protection gives confidence to customers. Good news to Chinese community too. Good day.

Approximate cost of services:
$300.00
Was this review helpful?
Peter Lee
Peter Lee
1 review Markham, ON
10/10

Repair and installed the new A/C

Good service! Reasonable charge. Thank you! For sure I will recommend service express to my friends。plus the repairman has professional attitude. The service is fast and I am very happy with the service.

Approximate cost of services:
$3,100.00
Was this review helpful?
Bruce in Hamilton
Bruce in Hamilton
0 reviews Markham, ON
10/10

AC servicing, very responsible and professional

The last few days was extremely hot and it appeared my AC had an electrical problem. I asked my neighbour who I noticed has theirs serviced last year. He recommended me Service Express and I gave them a call.

They came that afternoon and had my AC working in about 15 minutes. I was very happy with their service. Highly recommended.

Approximate cost of services:
$260.00
Was this review helpful?
Phi
Phi
1 review Mississauga, ON
10/10

Air conditioning

We have been using Service Express for the past 5 years (2 houses and 1 condo) . All the technicians are very professional, customer focus, reliable, knowledgeable, and friendly.

We are very satisfied with every projects that were done to our properties. Highly recommended Service Express to everyone.

Approximate cost of services:
$360.00
Was this review helpful?
Private User
Private User
Private User reviews Markham, ON
10/10

Air conditioning maintenance

Paul immediately came over to our house after our request to look at the AC unit which was not sending cold air in this 33 degree hot weather. And he worked till 10 o’clock at night to get it fixed.

He could have come back in the morning to fix it. He was so professional and considerate to make sure we have a cool night.

I highly recommend his service. Excellent!!

Approximate cost of services:
$487.00
Was this review helpful?
Bonnie in Toronto
Bonnie in Toronto
1 review Toronto, ON
10/10

Quick service!

My HVAC unit stopped working in the middle of a heatwave. I called Service Express and they came the next day. Unfortunately, I had to replace the whole unit - Matthew was able to get the replacement unit and install it the next day, all within the hour.

Approximate cost of services:
$4,000.00
Was this review helpful?
Private User
Private User
Private User reviews Toronto, ON
10/10

A/C repair

Fast friendly and informative . Helped out a lot when we were in need and came in the same day. Will definitely use again. Awesome work fixed the problem in under an hour

Approximate cost of services:
$260.00
Was this review helpful?
Jose in Richmond Hill
Jose in Richmond Hill
2 reviews Richmond Hill, ON
10/10

Furnace repair

Awesome job. Very professional. Definitely would recommend Paul service in the future hopefully not soon though.

To his timely arrival and friendly service I have no dought more people like me would be happy with Paul and his team.

Approximate cost of services:
$500.00
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Service Express

HVAC (Heating, Ventilation and Air Conditioning) equipments are one of the most important components to the comfort, energy consumption and integrity of the home you and your family live in. Most people never pay much attention to their the HVAC equipments, in their own home or when they walk into a house during showing before they make a purchasing decision to buy a new home, until the furnace or A/C break down and turn into a worse nightmare in the coldest or hottest days. Service Express’s knowledgeable and experienced technicians all equipped with proper tools to make furnace and A/C repair promptly and accurately without any guess work, trial and error and unnecessary parts being replaced on the cost of the home owner.
Service Express is a service oriented company to serve all the needs of HVAC (Heating, Ventilation and Air Conditioning) in GTA and wide area of the surrounding regions (York Region, Peels Region and Durham Region) to commercial and residential customers. Most HVAC companies focus on equipment sales. They‘d try everything they can to sell the equipments, (furnace or air conditioner), even though the equipment is still within the life expectancy and repairable within reasonable cost. In general, there are 30-40% of new HVAC equipments, furnaces, A/C, replacement could be repaired in fractions of the cost of the new equipments. With the right tools, knowledge and experience, Service Express’s technicians provide professional diagnosis and repair services with guarantee that no others can and willing to provide.
- True 24/7 emergency service
- Clear and transparent service rate and parts cost
- Guarantee turnaround time
Service Express believes good communication and trust can enhance customer satisfaction and increase productivity. We built our trust from the very first step by having good communication to properly understand the problem before setup the service appointment. Service Express provides free initial phone troubleshooting to prevent initiating an unnecessary service call due to being overlook the most obvious errors such as accidentally turn the power off to the furnace by the home owner. In every service call, we’ll fully explain the founding of the problem and provide transparent and reasonably priced quote and obtain your permission before the parts is being ordered or replaced. Finally, detailed report and invoice will be provided for every service call from Service Express with the detail explanation of the cause of the problem and our solution to the problem.

CATEGORIES
Heating & Air Conditioning, Solar Panels, and Solar Water Heating
PRODUCTS
Residential Heating, Ventilation and Air conditioning installation Condominium Water Source Heat Pump, Fan Coil, Ventilation installation Commercial Heating, Ventilation and Air conditioning installation
SERVICES
Residential Heating, Ventilation and Air conditioning maintenance and service Condominium Water Source Heat Pump, Fan Coil, Ventilation maintenance and service Commercial Heating, Ventilation and Air conditioning maintenance and service
BRANDS
American Standard, Aire-flo, Aprilare, Armstrong, Bradford White, Bose, Bryant, Carrier, Comfortaire, Ecobee, Enerzone, Fujitsu, Goodman, GE, Generalaire, GSW, Honeywell, Keeprite, Lennox, Luxaire, Mitsubishi, Navien, NTI, Olsen, Omega, Payne, Rheem, Rinnai, Samsung, Trane, Vanee, Wardflex, Whirepool, White Rodgers, Whalen, York
STYLES
In addition to our experience, proper equipped tools and knowledgeable technicians, Service Express stocks wide range of parts and components for all major brands and models and maintain excellent working relationship with various suppliers to achieve our promised service level. If we can't repair the unit in 24 business hour, you can have your diagnose fee free of charge or money back in full. That is the guarantee no other service company can provide. For every new furnace installation, Service Express provides 2-year no question asked labour warranty as long as customer maintenace basic maintenance such as regular filter replacement. If customer acquire regular maintenace service from Service Express, labour warranty will extend automatically up to 10-year. This is the warranty no other company can provide. We dedicate to provide our customers with customizable and flexible warranty to the HVAC equipments their familities rely on.
SPECIALITIES
Residential Heating, Ventilation and Air conditioning installation, maintenance and service Condominium Water Source Heat Pump, Fan Coil, Ventilation installation, maintenance and service Commercial Heating, Ventilation and Air conditioning installation, maintenance and service
WEBSITE
http://www.servicexpress.ca
YEAR ESTABLISHED
2006
NUMBER OF EMPLOYEES
15
RETURN POLICY
Satisfactory Guarantee
PAYMENT METHOD
Cash, Cheque, Credit Card
LICENSES
TSSA Gas License, Refrigeration, ODP, ESA Electrician,
MEMBERSHIPS
TSSA, HRAI
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
2-Year Plus Extended
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.