GreenFox Windows & Doors

Windows & Doors Installation & Service
Edmonton AB T6E 5E8
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

94%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for GreenFox Windows & Doors

Average customer rating:
9.5 10 (749 reviews)

Sort by

Private User
Private User
Private User reviews Calgary, AB
10/10

Window replacement

We have been very impressived with GreenFox at every step in the process. From the initial meeting to final installation, the service has been top-notch. Everyone has been knowledgeable, up-front, and friendly. Prices were also very competitive.

Igor was our initial point of contact. He had a firm knowledge of the products and the respective pros and cons. He guided, but did not push, us in choosing the products that worked best for our situation and budget.

The installation crew, led by Oleg, was very professional and courteous. They were extremely respectful of the space. The covered all floors and completely cleaned up behind themselves.

I would not hesitate to recommend GreenFox.

Approximate cost of services:
$10,000.00
Was this review helpful?
Company Response

Thank you very much for your business and kind words. We really appreciate it.

derek.carroll
derek.carroll
0 reviews Calgary, AB
10/10

Door replacement

Older door was sticking constantly and fairly crafty. The workman arrived on time and were very professional. They determined that the door frame had become somewhat off square due to the age of the house (50+) years and some settling that had occurred.

New door works fine but the epoxy used to square the frame was quite odorous. It actually made the dog ill on one occasion.

We are very pleased with the new door.

Approximate cost of services:
$3,000.00
Was this review helpful?
Company Response

Thank you for taking the time to review us! We highly appreciate your business and kind words.

Dana
Dana
3 reviews Calgary, AB
10/10

Window Replacement

We just had a number of windows replaced by Green Fox and I would highly recommend them! Vlad was our sales rep and was super responsive and completely answered all my numerous questions to him. Also, our windows were manufactured on schedule.

Our installation team consisted of Victor, Sergey, Alex, and Michael who were phenomenal as they completed the install faster than expected, managed to reuse all of our existing trim, were super friendly, and did an amazing job with the cleanup. We are extremely happy with the new windows and our house feels so much warmer with this upgrade!

Approximate cost of services:
$170,000.00
Was this review helpful?
Company Response

Thank you Dana for your business and these kind words. We really appreciate it.

Katelyn in Calgary
Katelyn in Calgary
2 reviews Calgary, AB
2/10

Do not recommend

We had two windows and one sliding door replaced by GreenFox.

The windows were installed first. The installers were friendly enough, but the vinyl of the window frames were full of scratches and one window unit had scratches on the inner glass pane and glue squeeze out on the side. When I pointed this out, I was told that I was being too picky and that I should expect scratches because they can't transport them without scratching/denting them. The exterior caulking was so sloppy that they agreed to re-do it, with only slightly better results the second time.

They agreed to replace the sealed units with the defects and one was eventually replaced after 3 previous visits with units showing even worse defects than the original. The second sealed unit was never replaced because after 5 visits with units more defective than the original, I finally gave up.

The sliding door we had installed has had to be repaired 3 times already with the lock mechanism of the handle only working for 2 weeks at a time between repairs. On installation, they told us they'd have to screw in our vinyl siding to make the door work, leaving us with 5 large, unevenly spaced silver screw heads above the door, which looks terrible.

After installation of both the windows and doors, I was surprised that there was no effort made to clean the glass and when I asked about this, I was told "we don't get paid to clean windows".

Only bright spot was that office staff were lovely (Starla?) and the service guy (Dimitri) who came multiple times with the replacement units was very helpful and even made the effort to buff out some of the scratches that were dismissed by the original installers.

Approximate cost of services:
$5,000.00
Was this review helpful?
Company Response

Hello Katelyn. Thank you very much for your feedback. First of all, we would like to take a moment and apologize for your experience with us and for the inconveniences it caused you. Your file has been transferred to an upper management , you should hear from us shortly. Thank you.

markpo81 in Toronto
markpo81 in Toronto
1 review Edmonton, AB
10/10

Bedroom Windows WOW WOW WOW

All I can say is wow wow wow , what a outfit , from the time the salesman walked into my home till the windows were installed today everything has been grade A . When they left today you would have never known they were in my house besides the beautiful windows they left behind . Really dont look any further then Green Fox

Approximate cost of services:
$2,400.00
Was this review helpful?
Company Response

Thank you for your great review. It's very important for us to know you are happy with your project.

Gordon in Toronto
Gordon in Toronto
3 reviews Edmonton, AB
10/10

Basement window replacement

I had three basement windows replaced by Green Fox last month. They showed up as scheduled and completed the job by Late afternoon. It was a very professional job and they did a good job cleaning up afterwards. The new windows look great and I am very pleased. I would recommend Green Fox to anyone looking to upgrade their windows or doors.

Approximate cost of services:
$7,000.00
Was this review helpful?
Company Response

Thank you Gordon for your feedback. We really appreciate your business.

daniel
daniel
1 review Calgary, AB
10/10

Very organized. Quality product and workmanship

Reliable and professional service from start to finish. Good workmanship and high quality windows. Would recommend to others.

Approximate cost of services:
$3,100.00
Was this review helpful?
Company Response

Thank you so much for your feedback! We highly appreciate your business.

hossack
hossack
0 reviews Edmonton, AB
10/10

Basement Window Replacements

Good price. Great install . A Joy to deal with this company.
Would do so again.

Approximate cost of services:
$2,200.00
Was this review helpful?
Company Response

Thank you for your feedback. We really appreciate your business.

Private User
Private User
Private User reviews Calgary, AB
10/10

Window replacement

In all aspects, GreenFox was highly responsive and attentive to my requirements. Their sales rep Vlad, spent time to walk me through the whole process as well as to help me understand the process for applying for the grant. As a whole they were very flexible to our needs.

The installers (Crew #5) did a great job. Clean, efficient and providing competent. We engaged another contractor for painting, and he remarked that it was one of the best jobs he had seen.

Approximate cost of services:
$48,000.00
Was this review helpful?
Company Response

Thank you for your great review. It's very important for us to know you are happy with your project.

Andre
Andre
1 review Toronto, ON
9/10

Windows

We got a good financing package through them & they did answer all our questions

Approximate cost of services:
$17,000.00
Was this review helpful?
Company Response

Thank you for your review, Andre. We appreciate your business.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about GreenFox Windows & Doors

GreenFox Windows and Doors is a Alberta owned and operated company. We use only the highest-quality products on the market in all of Canada. Our windows are designed to the highest standards and as a result, require no maintenance beyond the occasional cleaning. Technologically advanced components are designed to ensure complete reliability for years to come. In fact, we chase perfection and are committed to zero defects which enables us to offer a Lifetime Warranty on every window we provide to you. Our team of professionals are proud to help you even after the job is complete. If you are in market for new windows and doors then give GreenFox a call. We have offices located in Edmonton, Red Deer, Calgary, and Lethbridge.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Windows & Doors
SERVICES
Sales, Installation and Repairs
BRANDS
GreenFox, VinylBuilt, Cobra, Novatech, Trimlite, & ODL
STYLES
Awning, Casement, Slider, Double Slider, Hung, End Vent, Picture, Fixed, Hopper Windows and Combinations.
SPECIALITIES
Approved Contractor for the Alberta Energy Efficiency Rebate Program
WEBSITE
https://www.greenfoxwindows.ca
YEAR ESTABLISHED
10
NUMBER OF EMPLOYEES
200
MEMBERSHIPS
Approved Contractor for the Alberta Energy Efficiency Rebate Program
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.