Ceiling Specialists: Popcorn Ceiling Removal

We had an equipment installation in our attic & the ceiling was damaged in the process. The company who installed the equipment sent someone to repair the ceiling which was a total mess & looked worse than the repair. At this point I contacted Mr. Stucco; they were quick to respond & gave me confidence that that could repair the ceiling to look like new. Mr. Stucco returned to fix & paint the ceiling which was done to perfection; we were so happy that they were able to fix our stucco ceiling to look like new ! Thank you for a great job !!!

I found and hired this company based on Homestars reviews... and they were completely in line with the fantastic reviews! The quote was good, they were fast and professional. They removed all the popcorn from three floors of our new house with a tight timeline (I.e. a week before we moved in) and replaced it with perfectly smooth ceilings. We were very happy and recently recommended them to our neighbours who hired them and similarly are very happy with their results. Thank you Louie and team !!

We used Ceiling Specialists to remove the popcorn ceilings on our new home, and they did a great job. The ceilings look very good - a huge improvement over the old popcorn ceilings - and Carlos and his team did an excellent job covering a number of holes in the ceiling left by an electrician.

They did not charge us until the job was done, and also worked hard to ensure we were happy with the project, including coming back multiple days to ensure the light fixtures and air vents were put back to our satisfaction. We would gladly use them again if undertaking a similar project.

Had Ceiling Specialists remove our stucco ceiling. Louie came to quote job, he took the time to explain the process. The crew we had do our ceiling were true craftsmen (Andrew & Nick). They did a fantastic job, the pride they take in their work is obvious.
We also had Louie coordinate the installation of pot lights.
Ceiling Specialists were very professional and Louie communicated with us everyday.
Louie said we would be very happy with the job, he was right!
Highly Recommend!!

Hi
After lot of search about stucco removal company I find Luei ,
He’s very gentle man , on time arriving for Qoute, the week after he give me appointment,
He refer me Allen for Potlight , he show up on time , explain everything before start , he put Potlight in hole first floor , he was fast and professional , we was happy with him
The they after Luei with he’s crow come back to my
house , they start covering from entrance outside , they check the electrical and make sure we are happy , he’s crow starting to cover floor and wall , they start and finish the job after 3 days , he’s so respectful, when the job is done they clean up perfectly and walked with us to make sure everything is good ,
Luei I make so good experience with your company, I high recommend you to everyone on the world ,
Your the man big boss
Appreciate for for everything

Luei came to my house for estimat
They start the work on time , before they starting he’s reconnect Allen ( unique potlight) to do potlight in my hole house potlight, he did great job for potlight installation and he’s make sure couple times we are happy with job , the day after him luei and he’s crow show up in my house and they covering great everywhere , he was very friendly and professional guy , on time , respect full with us , his guys did my smooth ceiling in hole house 3 days only , and at the end he’s make sure we are happy , he back to my house and walked with us in house and make sure we are happy , I’m so happy at end and we high recommend them to other and my family

We hired Ceiling Specialists for popcorn ceiling removal and installation of LED pot lights.

Louie came out to our place to give us an estimate. We had originally planned to separately hire an electrician for LED pot light installation. Instead, we opted for Louie's electrician (Allen of Unique Potlight), after Louie strongly recommended him and said that it would be easier to coordinate the project with him.

We confirmed with Louie that we wanted to move forward, and he arranged the start date for our job at the beginning of Sep. leading up to Labour Day weekend.

Allen the electrician was the first one to come work on our place. His crew was quick to install the pot lights and worked with us to figure out good placement for them, which we were happy with. He also installed a new chandelier. However, he did a poor job with the light switches: his original plan made little sense (one single kitchen pot light on one switch, the rest on a separate switch) and I needed to convince him to change things around. Rather than consolidating two of the switches together, he installed a new one a foot away, at a different height on the wall (see pic)!! For a switch that was no longer needed, he just left a "dummy switch" in the wall rather than covering it up with a wall plate, insisting that it "doesn't do anything". How hard would it have been to just install a plate there instead??

The LED pot lights themselves make good light and dim well. HOWEVER, they make a high-pitched ringing/buzzing noise when they're on! Although the noise is quiet, it is noticeable and stronger at certain places in the room. This is very disappointing, since we had a different contractor install different LED pot lights in our basement that are almost identical but make no noise whatsoever! I reported this issue to Allen after the job was done, and only after repeatedly reminding him, he finally came by to examine it firsthand. He tried replacing one of the lights, which didn't help, and he otherwise didn't apologize or do anything to make things right. It seems to be just a low-quality type of LED light. I had expected high quality light fixtures from a pot light expert!

Next up on the job was Carlos (Louie's partner), who worked over the next week or so to smooth the ceiling. Carlos was nice, but lacking professionalism. He hardly communicated with us at all, we felt left in the dark about what work was being done and what would be done next. He was unreliable with his arrival times, e.g. he said he would arrive 8:30am on Labour Day and did not show up until 11:30. There also seemed to be really poor communication between Carlos, Louie, and the rest of the crew, since Carlos was not aware that he was supposed to patch up the holes made by the electrician. Also, when Carlos was saying there were still a few days of work left, Louie was telling us that the job would be done tomorrow, and was asking for payment. This made it seem like Louie was pushing to get paid without finishing the job, and made a bad impression on us.

Carlos did a great job of removing the popcorn ceiling without making dust by moistening it first. However, that technique made a mess on the walls (water stains and white splotches), and we were concerned about our hardwood floor since he only covered it with a thin layer of kraft paper, despite Louie saying it would be "rubberized water proof paper". The tape he used on the walls removed chunks of paint too. Thankfully, Carlos was very good about fixing that -- he repainted the portions of the wall that had been messed up and even cleaned up some defects in the wall that were there prior to the job. Carlos came back the day after the job was done to do a few touchups.

Overall, the outcome of the job was good, but not great. We did notice a bunch more minor defects (dents and small holes in the ceiling) later on, so it was certainly not perfect. The pot light noise is a bit irritating. Louie never came back to our place since the initial estimate, so he never saw the end result in person. These guys seem to know their trade, but their customer service needs a lot of work.

I had a great experience with Louie and the Ceiling Specialists. I inquired about what I needed done and Louie called right away and came to provide an estimate. He was very pro active throughout the whole process, which I appreciate. His team were on time, very efficient, friendly and professional. The job was done when they said it would be and on budget. I am thrilled with the results. I would highly recommend their work.

When I decided to remove the stucco ceiling from my the house, I needed a ceiling specialist that is professional, customer oriented, cost effective and highly skilled. Louie and his Team embody these characteristics and so much more; they were the perfect fit! My expectations were very high and Louie exceeded my expectations, while providing service with a smile. He continuously went above and beyond to ensure that not only my home was fully protected, but also that the job was done right the first time. Louie is very passionate about ceiling beautification and it showed. He got the work done within the stipulated budget and the time period that was provided to him. His Service and finished product were indeed top notch! His ability to connect with the client and engage in meaningful conversation is exceptional. Louie happily accommodated my last minute changes to the project and did not complain. Louie and his team are indeed experts and they took extra care of my home. I would absolutely recommend Louie and Ceiling Specialist for all your stucco removal needs. I continue to receive high praises and compliments about how amazing my home looks. Special mention should be made of Carlo and Tommy for their professionalism, dedication and commitment to their job. Thank you Louie for EVERYTHING. I thoroughly enjoyed working on this project with you!

Louie and the team were brilliant!

Nick and Karam were extraordinarily polite and professional. They protected our home with plastic coverings on the walls and over the doorways as well as paper on all floor surfaces and stairs. They held to their completion date and finished the job in 5 days even though they did every room in the home but 4.

Popcorn ceiling removal is a job that will leave your home in disarray BUT the effort and daily cleaning Nick provided, mitigated that affect significantly. We want to thank Nick specifically for his hard work and professional attitude.

They did a fantastic job, the ceilings look amazing, they cut in the wall paint and you would never know there used to be popcorn at all! The ceilings appear higher and cleaner.

We would wholeheartedly recommend Ceiling Specialists to ANYONE looking to have popcorn removal done.