Heatsafe Industries Ltd.

Bill Luke responded quickly to my phone message to book an appointment. He was able to do the job within a week. He phone when he was on the way to our home. He cleaned and checked the fireplace in approximately 40 minutes. No mess left behind. Very efficient service in all aspects. Highly recommend Heatwave Industry.

Maintenance of our fireplaces ....great work done to ensure the working quality amd safety of our units.

Bill did a meticulous job cleaning my old fireplace - it looks like new again. He then went on and was able to bring it back to life which wasn't as easy task. I am so thankful and can't say enough good things about the job he did. I would highly recommend him.

The words I would like to use to describe the fireplace service from Heatsafe today: prompt, reliable, thorough, and friendly. Bill arrived on time and set out his supplies promptly. He described the work which needed to be completed and the repair required. He discussed concerns from a safety standpoint and also polished up the fireplace after he was done. He definitely has my recommendation for great service!

Couldn't figure out our fireplace. Ended up being the switch. Bill came and cleaned it up, painted it and put in a new switch. Be explained to me how to use it and what he was doing. Thank you!

I have used Bill Luke (aka the Fireplace God) @ Heatsafe for gas fireplace cleaning, maintenance and repairs for many years and highly recommend him.

Work was done professionally and with a great attitude. Would highly recommend using this service

Bill came and inspected my fireplace. He was extremely professional and really enjoyed explaining things that helped me to understand the maintenance that my gas fireplace needs. He replaced the worn out switch and also touched up the black paint as an extra service. Then we spoke about options for making my fireplace a bit better. In the end he installed a fan and explained how I can use my fireplace to help heat my home at a lower cost than using the furnace. He was very tidy and ensured to clean up any mess that was created. I would definitely recommend him and am in fact passing his contact info to my condo board.

Bill is the fourth dude I called, and the only one able to provide a solution to my broken indoor gas fireplace. Other larger companies said it was unfixable, "you need a new fireplace" or "you'll have to do some non-legal rebuild, we can't help you". Numbers thrown around varied from $4000 to $10,000 with tiles being pulled, renovations threatened.

The current fireplace is from a now defunct indoor fireplace company, thanks to the junk computerized gas valves they put in them (can't mention it on this site for some reason). If you have one of these, or a similar issue, give Bill Luke a call, he'll sort you out for $1100 and get a conversion done for ya. This included new remote system, wiring harness, gas control valve, pilot setup. The conversion setup works differently, but is more reliable. Bill also included a full and thorough cleaning of the entire fireplace, paint touch up on faded or flaking paint areas. The thing looks brand new again, works great. The conversion is fully guaranteed parts and labor 1 year and does not fall under modification (because all the internal gas control and pilot parts are replaced with one of the original three parts manufacturers of this particular fireplace). And bonus is it won't fail again. Fully satisfied and happy customer here. Totally professional. Need more dudes like him.

Did I mention Bill threw in a free fireplace wall switch to replace the old oxidized one? This dude is standup. Drop him a line, you won't be disappointed. Love my old new fireplace - I missed it. Thanks bro.

We originally had another company look at our broken fireplace. They told us it couldn't be repaired and we needed to replace the entire unit at a cost of $3,500 or more. Luckily a friend recommended we get a second opinion from Heatsafe. Less than an hour after arriving Bill had the fireplace repaired and working, and even painted and cleaned up all of the interior! He also walked us through some home heating tips for running both the fireplace and our home furnace while we heat our home. All of this for the same price it cost us to have the original company look at the unit (and do nothing)!

We are extremely satisfied with the quality of service from Heatsafe. Would (and will) highly recommend to anyone.