Lawn Troopers

Updated
Matt called to discuss my issues and I can say he was patient, explained what was going on and what happened (how the lack of communication happened; they will fix for next year) and how could they make it right.

He was very professional and I signed back up. They do a great job and I hate mowing the lawn.
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...they raised cost for the season with no communication by $400.

I have been a happy customer until yesterday. I had no communication when they were going to start the season (January I received an email stating I had be re-enrolled for the coming season) until they showed up last week. No worries, the season was beginning.

Then they showed up this week. I am on bi-weekly service, not weekly. They apologized, cut my lawn and then I got an email from Sarge that they changed their services to a hybrid weekly for Apr til mid Jun because of growth.

I emailed back and advise I did not want this, I signed up specifically for bi-weekly service and that I could not afford an additional $400 for the service. I got an email response that said they are only doing it for Apr to Jun and they hope it is in my budget.

I had to cancel as it is not and that is there prerogative, however communication is key.

Short - good service, however watch what they are charging you and be ready for no communicated service changes that could cost you.

$82.48 a week vs. $82.48 bi weekly adds up quickly.

Today we got our fertilizer treatment preformed by Amy. She was so quick I didn't even see her but I definitely saw the fertilizer on my lawn. She even left a bag of seeds at my door with an inspection. Can't wait to see results.

On time, professional staff, responsive customer service, peace of mind with text message notifications/follow ups after service

Jamal and Carsyn - great job on the spring clean up today! Would highly recommend.

I'm very happy with the cleanup of my front and back yards and edging of the flower beds done by Jamal and Carsyn. They were very accommodating of all my requests and did a great job.

We have been using Lawn Troopers for our home for more than 5 years. They do weekly grass cutting, lawn treatments and spring and fall clean up. 10 plus! is both their services and their customer service experience. The staff shows up the same time every week and the work done is done consistently well. Our grass looks perfect all season.
Last year we included Mosquito spray to our maintenance plan. As we back onto a wetland, we were very happy with the improvement.
We highly recommend Matt and his team.

We have had Lawn Troopers take care of our lawns for a while now, and I cannot say enough about their service, professionalism and quality of work. 10 out of 10 is not high enough.
Today, Gabriel, Frank and Christian did our fall clean up and the job was done to perfection. They were extremely mannerly and very concentrated on making our property look perfect.
It does, job well done . I 100% recommend Lawn Troopers.

Because the warm weather lasted longer than normal this year, we procrastinated in getting our front and backyards cut down and cleaned up for fall. When I walked around the yard, I thought to myself "this needs a professionals touch". So, I gave Lawn Troopers a call hoping that they would be able to squeeze me in and help get things looking clean and ready for winter. They did just that. All it took was a phone call to Jessica at the Troppers office and less than a week later the big green truck showed up at the house and the team of Connor B and Jalendra worked their magic. What they did in a couple of hours would have taken me and my husband a week!
Great job! Amazing from start to finish! Thanks Troops!

I hired Lawn Troopers to maintain my parents property. They did a more than fantastic job. I would definitely recommend them.

I cant say enough good things about Lawn Troopers! My lawn has never looked better. They are always friendly, professional, and deliver the highest quality of service. They go above and beyond for me whenever I need them. They're easy to get ahold of when I call them, and have great communication too - Just as efficient in the office as they are on my property. Thank you, Lawn Troopers!!