Luxury Window Coverings

Adriano and Marco at luxury window coverings wonderful. After taking measurements, Adriano showed me various options in terms of colour and thickness of the blinds, making great suggestions. He kept me apprised of the process and timelines, scheduling a convenient time for my installation. Marco, the installer, was very professional and took his time to ensure that the blinds were installed properly. He also took the time to clean up. Great service all
around! I would highly recommend Adriano and his team.

I initially signed a contract with Adriano in Sept of 2015. The majority of the blinds were installed later in 2015. On the day of installation, there was one blind that was damaged, and one that was totally not delivered. I was told that I would be contacted when the blinds were available for installation. Multiple phone calls were not returned in 2016. Finally, in mid December I reached Adriano, but he informed me he was closing for the Christmas break, and would contact me in January. Again he did not return my call, but I devoted myself to staying on top of this to get the issue resolved. He made an appointment with me on three separate occasions to install the blinds in January, and early February. Each time he did not come to install the blinds, and did not advise me that he was not able to make the scheduled appointments. On three days, I waited at home for him, wasted my time. Finally, on the third missed appointment I advised him in a phone message that I would not schedule another appointment with him, and I wanted him to ship the blinds to me at his cost, and I would take care of having the blinds installed. He called me back after getting this message to advise me that he had contacted me on Facebook to advise me he was not going to be able to make the appointment that day. On Facebook? Seriously? He is not my friend, he is not someone that I have ever had any contact with outside of calling him on his business phone number. I reiterated my position and he said he would ship the blinds to me, as of our conversation on Feb. 7. After 4 weeks, the blinds had not been delivered to me. When I finally was able to reach and talk to him on March 9, he told me that he had shipped them by Purolator and was I sure I had not signed for them. Seriously? I told him he needed to follow up with Purolator because if he had asked for me to sign for the blinds there would be a tracking number. He said he would get back to me. Next time we talked the blinds were delivered to the wrong address which he would text to me, and never did. Then he said that Purolator would not tell him the address the blinds had been delivered to, despite earlier telling me that he had the address they had been dropped off at. I wonder how happy Purolator would be to hear that he is slandering their name in many different ways. I just want my blinds. This problem is unresolved, and has been going on for a length of time that is not reasonable in my mind. His explanations feel like excuses, and I do not want any more excuses. Please do not give you business to someone who is in no way a professional. I regret that I did. And do not pay 100% up front, as I did. Buyer beware. I wish I could go back, and choose a different company to deal with. It's not too late for people reading this!!

We are happy with the service we received from Adriano, as a repeat customer we did not hesitate to call him for our new home. Although there were some delays which was frustrating, Adriano refunded our entire deposit and stated he was going to complete the job for free as a result of the delay and sure he did. Honestly, Adriano didn’t need to have offered to complete the job for free. My wife and I are pleased with the job Adriano and his team did.
Adriano is understanding and accommodating to our needs and wants. He takes his time to provide professional advice to ensure we picked the right combination for our home. I would recommend him to family and friends.

The shutters that Adriano and his company put in are very nice. We have a very difficult arch in our loft and they did a fabulous job.
We had some issues with the shutters not closing properly and Adriano came personally with his installer and fixed them. He took the time to explain how the shutters work and show us how to make adjustments to them over time. He said he will return in 6 months to do a follow up.
I recommend this company and their customer service.

Marco and Adriano were professional and efficient. Did fantastic job on my home blinds that I highly recommend them. Great price and quality. They are understanding and accommodating to your needs and wants. First order of blinds came in within a week. I wasn't happy with my choice and they were happy to switch them and accommodated my requested upgrade. I would highly recommend them to family and friends.

***Buyer beware*** Do not use this company.
We purchased blinds from Adriano. We have had nothing but disappointment and excuses from him. There were inordinate delays with ordering the unit and arranging install. The initial product was damaged. When you contact him, he is full of stories and excuses many of which are implausible. I paid in full and upfront. As a result of these delays I was offered a full refund by the blind company. Instead of crediting the refund to me, the company inadvertently provided it to Adriano. After initially agreeing to return the funds to me, Adriano has refused to provide the refund. I have tried to contact him by phone, email and text over the past 2 months. I have made over 20 attempts and he has not returned any messages. I am left with the impression that Adriano is keeping the refund for himself. He represents the worst characteristics in a business owner. He is dishonest and unethical.

There are many honorable and ethical blinds companies on homestars. Adriano is NOT one of them. The value of homestars is to take heed of negative reviews. The theme of all the negative reviews are the same for Adriano. He refuses to deal with issues and is quick to take payment without concern for dispute resolution. Buyer beware and would never recommend this company. Please go with another reputable company on homestars.

delivered as promised and I am very pleased with the product , price and installation.
easily a ten out of ten and a great company to deal with. a thumbs up.

Adriano delivered as promised!. He took my order "Black Friday" weekend and gave me very good deal and as promised the blinds are up before Christmas. It would have actually been up a week earlier if we were able to be home for Adriano come in.

We already knew what type of covering we were interested in, we did are research and Adriano helped us in selecting the right one for us.
We wanted the whole house in the same blinds, even though Adriano suggested different options that might have been better, specially at night, we decided on one.
To help us decided after his primary consultation he send his assistant with more samples on a different time of the day to see if it will help us. Adriano also left the sample we selected and few others to compare so we can be 100% sure. We love the look. wish I could put a pic up.

Also want to mention the overall service, first installation was done by another person from Adriano team, he ran into some issues, he was very apologetic and Adriano immediately called to discuss the issue. Adriano was in my house next day morning and put up the rest of the blinds. And he even dusted my tall windows for me. Thank you!!!!.

As a bonus my baby really liked him, so he is good guy too :) Hire him you will be happy with how beautiful you house will look.

This company deserves a 12 out of 10. Adriano is a stand up guy. They delivered on time and the installation was marvelous. Great quality, fantastic treatment, wouldnt go anywhere else.