Ars Repair & Installation

I had LG refrigerator compressor problem. previously technician who did the job he messed up the work, problem not solved then i called ARS. very friendly customer service. got fast appointment. Peter technician came , he knows the work ,finally he fixed the problem. owner was help full too. i do recommend ARS for future service call.

Our gas oven quit working so we called this company. The service person arrived a few hours later and quickly diagnosed the ingnitor was no longer working as we suspected. After waiting for a longer time to get a quote than to diagnose the problem we were told it would cost over $325 to spend five minutes replacing a new ignitor. After we quit laughing in astonishment we discovered the flat rate repair fee of $160 plus the replacement ignitor was marked up to almost twice the price available through a Canadian appliance parts provider. Needless to say we thanked the pleasant but equally astonished repair person and paid the $80 'diagnostic' fee. This company needs to publish their flat rate fee prior to suckering in people on minor repairs with overpriced replacement parts. I paid $80 to find out the problem and $85 to order my own replacement part which I will have delivered in two days. I will be making a point of not recommending these bandits.

Phone staff was great, fast and friendly . was just as great very personable.Because I had to meet him at the house, he called and let me know when he was going to be there He arrived at the house on time.

The gentleman who repaired my dishwasher was excellent and very professional. The only thing was the cost which was expensive.

We're in Toronto, fwiw. Homestars seems to have concluded i'm from San Francisco - no idea why.

I've used ARS in the past for repairs to our dishwasher, washing machine, and now our oven, which had the control panel go kerbluey about a month ago. 5 and a half years old. Grrrr.

Steve (the technician) did the repairs quickly and with no mess. That was great.

The only hitch with this repair is that ARS, as i found out only after the work was complete, was not an authorized repair co. for Frigidaire. That made it impossible for their back office, who ordered the required parts, to see that there was a back order on the control panel or to be able to determine when the parts would come in. If i'd known that, and there's no reason i should have, I would have been a lot less bent out of shape over the three weeks it took to get the parts in. As soon as they were in, it was a snap to get an appointment teed up.

Pump had to be replaced. They did it in record timing. Called them Monday morning and was done and over with by Tuesday noon

Repair man arrived to investigate/repair leak in washing machine. Diagnosed the problem quickly and had the part on hand to repair the problem. All work completed in less than and hour - Very satisfied and did not have to wait for part to be ordered to repair the machine!

the fridge was over heating and he fixed the problem by cleaning all of the coils which we did not know were under the fridge and in the worse place possible to get at!

Tech was very knowledgeable and friendly. Made sure everything was working before he left , good job.

These guys are great!!! Called lg and they referred us to ARS , they are the authorized service for lg, turns out my compressor was dead, and I didn't even know it had warranty until the manager at ARS told me, only paid for labor and have a working fridge fixed in 2 days!! Amazing !!