I have never been so incensed with an appliance repair service as I have here. SO MANY things are open ended. Apparently, I am the only customer who does not receive emails from them! I have had to call and ASK for invoices to see what is going on.
From the tech who came and left nothing other than a slip from his mobile payment system and my having to badger their people for answers and receipts.... I am also made to feel like the email issues are mine. I can send emails to them but they cannot send they cannot send one to me. I would NEVER recommend this company. BUT I am glad that others had good experiences. No wonder I cannot rate them with stars from here. It makes me wonder who gave them the other stars.
The initial service call was Sept 16 and today, Sept 28 I STILL have no idea when my dryer will be fixed.
NOW my only hope is my drier gets fixed so I can dry my clothes.
To date, I have spent approx $165.00 and ONLY have 2 pieces of paper showing $100.57 AND my drier is STILL broken!!!! BOOOO!!!
- Approximate cost of services:
- $165.00
- Company Response
We are sorry to hear you are not happy with the experience, please call us at 1-866-415-3937 ARS repair and installation and management will handle the situation . Customer satisfaction is number 1 priority to us.