Ars Repair & Installation

I normally don't like to write bad reviews but this company is just useless and unprofessional with poor customer service. Here's my story. I called Appliance Repair Service to install my over the range microwave. So, the first so called "technician" shows up with just a small tool bag over his shoulder. He takes the old microwave out and after he removes it he says that he needs more tools and a second man to help with the job. Then he says "we don't normally install appliances" to which I said why do you guys say you did when you don't. To this he just shrugs his shoulders. At this point I'm so mind boggled by what he said. So I call the manager Raj to tell him what's going on and he says that he will send two guys to install the appliance for me. So, this is day #1 of me taking a day off of work.
Now, I've made a 2nd service appointment and guess what just 1 "technician" shows up again with just a small tool bag. He says "I know they booked 2 guys but I'm gonna see if I can do it myself". At this point my patience is wearing thin. Then he looks at the brackets and says I'm gonna need more tools so I might have to come another day to finish it". WTF!!!!!! I'm so angry at this point. I've taken 2 days off work for this. I called the manager and he says "sorry you're gonna have to find someone else to do this for you".
Keep away from this company. They are not professional and they send incompetent "technicians" to work on your home appliances.
I've lost 2 days of pay and now I have to look for another company to come install the microwave. I'm extremely disappointed and frustrated with their service. So, the only thing I can do right now is to warn other potential customers so they don't have to face the same disappointment that I did.