Ars Repair & Installation

Very poor customer service. Overpriced parts and service. Company runs out of Concord so any service in London has to wait for parts to be delivered. Wanted to charge almost $400 for a fifteen minute repair requiring a part they claimed would be $170 ( which I purchased locally for $129). They charge a 3% surcharge to use a credit card and require one with half the cost of the full repair paid up front. They did not deliver service as promised and after calling several times I finally canceled and did the repair myself. They refused to refund the difference owed me for having done the repair myself. I will never use this company again.