The Door Master Inc.

Garage Doors & Hardware
ON M5A 1A1
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

94%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for The Door Master Inc.

Average customer rating:
9.7 10 (299 reviews)

Sort by

Geoff in Kitchener
Geoff in Kitchener
1 review Kitchener, ON
10/10

Garage door service

Oleg came to reset my garage door guide wires, levelling, and tension setup. He is very knowledgeable, and completed the project well. Additional advice to me as the homeowner was helpful too. I would recommend him to others that have issues with their automatic garage doors.

Approximate cost of services:
$125.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Its a pleasure to hear that Oleg was knowledgeable and was able to help you with your problem with ease. Thank you for taking the time to write about your experience!

Private User
Private User
Private User reviews Ayr, ON
10/10

Garage Door Repair

Quick. Curtious. Professional.
Automatic garage door cables had rusted and broke. Did a full inspection and pointed out a few things to keep an eye on. No pressure to up sell eother.
Josh did a great job.
Would not hesitate to call on them again!

Approximate cost of services:
$330.00
Was this review helpful?
Company Response

We appreciate your kind words about Josh and about your experience! Thank you for taking the time to write such a great review!

Tony in Burlington
Tony in Burlington
1 review Burlington, ON
10/10

Garage door repair

Great technician!! He did an excellent job and went out of his way to make sure everything worked properly. The garage door had not been used for several years but works fine now. Thanks!

Approximate cost of services:
$90.00
Was this review helpful?
Company Response

It was our pleasure to assist you with your garage door! Thank you for writing about your experience!

Syun in Mississauga
Syun in Mississauga
1 review Mississauga, ON
10/10

Garage Door Spring Repair

From initial call to job completion, it was prompt and pleasant experience. Simon arrived at scheduled service time and explains required services and cost in professional manner. Job was done flawlessly and within estimated duration. Simon also surveys all components of garage door and perform necessary adjustment without any further charges. My garage door is now operating without any vibration or noise. Simon also provided routine maintenance requirement and available products and services. I would definitely recommend The Door Master Inc. for any garage door services.

Approximate cost of services:
$220.35
Was this review helpful?
Company Response

We are very happy that our technicians use their expertise to provide our customers with advice, rather than upselling. Thank you for taking the time to write about your experience!

Tdog in Brantford
Tdog in Brantford
1 review Brantford, ON
10/10

Garage door repair

Had an issue with my garage door making loud noise and not staying closed. Josh came out adjusted the door setting and charged me only for the service call. :)

Approximate cost of services:
$30.00
Was this review helpful?
Private User
Private User
Private User reviews Hamilton, ON
10/10

Replacement of major springs on double garage doors.

Master Doors (Josh) came out to the house in a matter of 2 hours, replaced the big springs on both doors, and lubricated all components of the garage door assemblies. Great Work! 3 weeks later, I had a problem with the creaking of some metal components on the door, and Josh again came out and resolved my problem at short notice. Great Client service Josh!!! Much thanks, Nick

Approximate cost of services:
$400.00
Was this review helpful?
Kim in Toronto
Kim in Toronto
1 review Toronto, ON
10/10

Repair garage door

Thank you to Josh from the Door Master. He was clear, gave helpful suggestions, and completed the job expertly. I would definitely use this company again and recommend them to friends.

Approximate cost of services:
$300.00
Was this review helpful?
Alhar1965 in Burlington
Alhar1965 in Burlington
1 review Burlington, ON
10/10

Replaced the broken Springs on my garage door

Josh,

Was pompt, professional and efficient. He diagnosed the problem explained what the issue was and gave me a fair quote. I am very pleased with the results. I would highly recommend them.

Approximate cost of services:
$500.00
Was this review helpful?
Manpal in Stoney Creek
Manpal in Stoney Creek
1 review Hamilton, ON
10/10

Garage Spring Repair

Josh came in to replace my spring. He was very friendly and professional. While replacing my spring he fixed a lot of other little problems that would have effected the integrity of my door overtime. I would highly recommend Josh and Door Master over anyone else because the last person who I hired messed my door up and used the incorrect spring. Overall, I am very happy with my service and they even offer a free 3 year warranty on their spring (including parts and labour).

Approximate cost of services:
$254.00
Was this review helpful?
Private User
Private User
Private User reviews King City, ON
10/10

Old garage door not functioning

In January 2017, two days before we were leaving on a long trip, the garage door cables snapped. Murphy's Law, right? We didn't have time to order a new door so the two men who came out (can't remember their names) suggested a used door, in good condition. OK with us!
They came the next day and took out the old doors (two of them) and replaced with the used ones. They worked well until last week, when one of them broke down again.

Called the company and the next day Simon came out, assessed the situation, fixed it, and it's working properly now. He explained what he was doing as I watched him work. Very friendly young man.

The rate at which this company responds to your calls is amazing! We are 100% satisfied with "the door master" and recommend them to anyone looking for garage door help, to call this company. You won't be disappointed!

Approximate cost of services:
$1,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Door Master Inc.

The Door Master is a garage repair and installation service serving Toronto and the GTA for over 10 years. Many members of our team are homeowners and understand the importance of up-keeping your home. Our technicians are certified experts, reliable professionals, and provide quality service. We are your "one-stop-shop" for garage door needs. Send us a quote request through HomeStars and you will be contacted by a technician. Clients have the option of receiving a quote over the phone or have a technician stop by for a service call for $29.

CATEGORIES
Garage Doors & Hardware
PRODUCTS
Garage Door, Replacement panel(s), Garage Opener, Cable, Spring, Keypad / Remote, Weather Strip, Rails/Tracks,
SERVICES
Residential and Commercial garage Repair, Garage Opener Repair, New Garage Door Installation, New Opener Installation, Panel Replacement, Weather Stripping Replacement, Cable Replacement, Spring Replacement, New Keypad Install, Remote Setup, Emergency Response, Garage Lockout,
BRANDS
LiftMaster, Chamberlain
WEBSITE
http://www.thedoormaster.com
YEAR ESTABLISHED
10
PAYMENT METHOD
Cash, Credit, Cheque
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
The Door Master labour warranty 5 years with receipt. Product warranty by manufacturer
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.