An amazing experience from start to finish! My husband and I recently upgraded our home's HVAC system (under the Greener Homes program). After a ton of research and planning, and meeting with half a dozen contractors over the past 12-months, we found Ashton Heating and Cooling through the Homestars website. The goal was to install a new air source heat pump, to replace our old electric furnace and improve our overall efficiency in our home.
As one of the top-rated service providers, Bill and his incredible team upgraded our system over the course of a day, and made the experience as smooth, seamless, and informative as possible. Bill and his admin team were super responsive, organized, and helpful. Starting with the quotation process, to the removal and installation of equipment, followed by the post-installation satisfaction checks, Ashton H&C provided an unreal level of customer service.
Once on site, the three support technicians who led the installation were detailed, thorough, super friendly, and took great pride in the systems they install. This includes the custom duct work required to fit the new air handler, which was meticulously fabricated and beautifully done. Bill took the initiative to program our smart thermostat as well, and we are already seeing the savings on our most recent utilities bill.
Best of all, the new system works like a dream! We're sleeping better, the air quality has improved dramatically, the humidity is balanced and controlled, and it's so quiet we can hardly tell it's on!
I highly recommend Bill and the team at Ashton Heating and Cooling. They are incredible people, who install industry leading equipment at a fair and very competitive price. Thanks again for everything team Ashton, looking forward to connecting again at our annual check in!
- Davita & Kris