I originally heard about Distinct Heating & Cooling when I was searching on Homestars to find a good company to install my air conditioning. Distinct Heating and cooling stuck out as they were ranked 10 out of 10 (I was a skeptic I though this couldn't be right). After the first meeting with Nate I knew we would be we'd be taken care of. He took the time to go through everything and also helped us with a badly placed humidifier on our furnace (it was leaking into our furnace and rusting it). The guys did a great job with the installation, it's the little things that make a big difference. The job looks like it was always there and not like an after the fact bolt on (it actually looks better in the workmanship and attention to detail than the original work does to be perfectly honest). The draining pipe they used is an actual pipe instead of a flimsy hose and perfectly tied in to the existing furnace. The air conditioner is on an actual mounting bracket to the house instead of a pad. I could go on but you probably get the drift. If you want it done right Nate and his guys will take good care of you. On the couple of hot days we've had since the install I've been a very happy (and cool) satisfied customer. Thanks again to Nate and the crew!
- Approximate cost of services:
- $6,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hello Brett,
It is absolutely wonderful when we have the ability to not only exceed a customers expectations (particularly when they may be skeptical) but also be able to help them with issues that concern their current equipment, The leaking humidifier would have lead to some mechanical issues and possible health issues as well. We are thankful that we were able help with that. One of Distinct's mottos is - if we wouldn't do that (or have it that way) in our homes then we won't in your home. The situation we found in your home was something that we couldn't leave - it would not be the right thing to do. Thank you for your confidence in our business & crew. Have a great summer with your new A/C system! Lori