The Drapery Shop

Drapery & Curtains
Richmond Hill ON L4C 9M5
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for The Drapery Shop

Average customer rating:
10 10 (119 reviews)

Sort by

Vaughan homeowner
Vaughan homeowner
5 reviews Vaughan, ON
10/10

Curtains for three rooms

What an excellent experience we had from start to finish with this company. Christina spent SO much time helping me pick patterns for some difficult installations, as well helping me choose some lovely hardware. We had 1) a very large window in one room that required drapery and UV blinds, 2) a simple window in one room, and 3) a light issue in a bedroom that required a special treatment to cover a rounded window (without blinds, since we believed our old blinds - not from these guys! - were keeping the windows too wet inside) with a matching rectangular window, as well as a matching roman shade inside the closet. Great selection of fabrics at a wide range of price points. Drapes ready as scheduled, and they worked with my fussy schedule to install. They are just lovely. I'm so pleased with all of this, and the results are stunning if I do say so myself - just look!

Approximate cost of services:
$9,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thanks a lot! It's my pleasure to serve you and so happy to hear your lovely words from you.

Lucie D
Lucie D
8 reviews Richmond Hill, ON
10/10

Curtains

Love the final product. Quality is fabulous and Christina was fantastic to work with. Never too busy to talk to me and very accommodating of my on-going renovation schedule.

Approximate cost of services:
$15,000.00
Was this review helpful?
Company Response

Thanks a lot Savannah, it is our pleasure to work with you!

Private User
Private User
Private User reviews Richmond Hill, ON
10/10

curtain

I purchase a new house and want to set up the curtains for 4 rooms,
1 master bedroom, 1 second bedroom, 1 office and 1 living room. Quality service was provided from choosing styles/materials of curtains to installation. Even you need extra help, they will try their best to offer.

Approximate cost of services:
$4,000.00
Was this review helpful?
Company Response

Thank you so much for your kind words! We really appreciate it!

Ciiindy.wang
Ciiindy.wang
1 review Pickering, ON
10/10

Entire house shades and curtains

The work was fantastic, we loved all the shades and curtains that were set up by Christina and her team. On the first day when we dropped in the store, Christina has provided us with outstanding service. It took us couple of hours to pick out what we wanted, and Christina was very patient and helpful with choosing what the styles of the curtains. I recommend if you need to do your entire house, please go early in their hours, because it really takes a long time to pick out the styles you want for your window. They have too much collection and pattern you can choose from. Christina was so nice to stay after work to help us finish selecting everything.

Approximate cost of services:
$17,000.00
Was this review helpful?
Company Response

Thanks a lot for your review! Cindy! We really appreciate your business! And we are so glad that you love everything we have done for you.

Misszhaozhiyi
Misszhaozhiyi
1 review Toronto, ON
10/10

Family room window

Our friend recommended The drapery shop two years ago when we moved to our new house,they did whole house window shades and drapes , price reasonable, friendly service, we were very happy! Recently we wanted to dress two more windows, we use them again! We are very satisfied!

Approximate cost of services:
$3,000.00
Was this review helpful?
Company Response

Thanks a lot for your nice review! Looking forward to working with you young couple again!

chungpeter
chungpeter
1 review Markham, ON
10/10

service window treatments

the drapery shop did several of my clients condos over the past year, nothing but good experiences with them! reasonable price, and quality price and service!

Approximate cost of services:
$2,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you Peter! Pleasure to do business with you.

Lu
Lu
1 review Toronto, ON
10/10

Drapery and curtain

Very satisfied with the work theDraperyshop did for us. Friendly service, amazing work and good price, I will recommend to my friends definitely.

Approximate cost of services:
$10,000.00
Was this review helpful?
Company Response

Lu, Thank you so much for the kind words. Hope you enjoy the drapes.

Private User
Private User
Private User reviews Richmond Hill, ON
10/10

House Renovation

Was recommended to the drapery shop by a friend. Really satisfied with their service. Price is reasonable, the drapes look so nice, and their installer is professional. Great great job, highly recommend.

Approximate cost of services:
$10,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you so much! We really appreciate it.

lau.cecilia
lau.cecilia
1 review Markham, ON
10/10

Window Dressings for New Home

Christina has been a great pleasure to work with. We have spent many hours at her store to go through different product lines and styles and ended up going with a variety of styles - curtains, roller shades, blinds and vertical blinds, honeycomb and roman shades. She was patient with us throughout the entire process and was very responsive when we reached out with after hours questions. The store is my one-stop shop as they have a great selection of Hunter Douglas products and had lots of floor samples for us to touch and feel. She made sure to walk us through every detail so there were no surprises when it came time to install and it was very professionally done. The installation person was very pleasant, experienced and did not leave behind any mess for me to clean up. I had to make 2 exchanges - 1 of them we had troubles getting Hunter Douglas to approve but Christina was able to help me despite that challenge. No doubt I would return for future homes.

Approximate cost of services:
$10,000.00
Was this review helpful?
Company Response

Thank you Cecilia for your kind words, really appreciate it. I hope you enjoy your new curtains and everything.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Drapery Shop

The Drapery Shop is a Family owned business with a focus on custom draperies, blinds, shades and shutters.
Meet our drapery experts Faye or Christina, with over 16 years of working experience, we are professional and knowledgeable. We are here to offer you guidance in selecting your own window treatments. No matter what style you’re looking for, from casual to formal, from contemporary to traditional, from classic to modern, we’re sincerely ready to help create your own personal fashion & unique window treatment to match your home decoration style.
Our mission is to redefine the warmth, fun and satisfaction of window treatment shopping.
Our goal is to bring you beauty, functionality and unique design. We go above and beyond to ensure your design dream come to fruition.

CATEGORIES
Drapery & Curtains and Shutters & Blinds
PRODUCTS
Custom drapery, valance, sheer, cushion, hardware & accessories, blinds, shades and shutters
SERVICES
From measure, design to install, we do everything, you enjoy!
BRANDS
Hunter Douglas, Graber, Shade-O-Matic, Eclipse , Maxmmar, Robert Allen, Joanne Fabrics, Maxwell...
STYLES
Modern, Contempary, Transitional, Traditional.
SPECIALITIES
Custom Draperies, Sheers, Valances, Roman Shades...
WEBSITE
https://www.thedraperyshop.ca
YEAR ESTABLISHED
2007
NUMBER OF EMPLOYEES
7
RETURN POLICY
No
PAYMENT METHOD
Cash, Cheque, Debit Card, Email Transfer
LIABILITY INSURANCE
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Limited Life time warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.