The Drapery Shop

Drapery & Curtains
Richmond Hill ON L4C 9M5
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Reviews for The Drapery Shop

Average customer rating:
10 10 (119 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Drapery & Blinds

I had the most amazing experience working with Christina and Eric. During the process they were very quick to respond and provide us with several options. They made every effort to accommodate our timings and come to us given we have young children. Their quality of work was also great and we got everything we were looking for. I would recommend them to anyone!!

Approximate cost of services:
$20,000.00
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Company Response

Thank you very much for taking your time to write us a review! We really appreciate your business and deeply feel happy about your satisfaction!

Private User
Private User
0 reviews Richmond Hill, ON
10/10

Great service

Happy customer, would recommend.

Service at the drapery shop was great - they gave us some good tips and pointers and the order process was smooth and hassle free.

The blinds came in on time and were beautiful.

Shortly afterwards, we did some work to our windows and needed to resize the blinds. They were super helpful and helped us with the request very quickly.

Approximate cost of services:
$1,500.00
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Company Response

Thank you for sharing your experience with us, we appreciate your business and cooperation during the whole process!

ZWS
ZWS
4 reviews Vaughan, ON
10/10

Drapes and Shades

This is a family business and it can be felt in their approach to customer service. Christina spent a great deal of time with us going through options and provided thoughtful solutions when needed. We used them for a few different spaces in our home. Their pricing as well as time to installation were reasonable. Eric will leave your home as clean as when he entered.

I have already recommended them to neighbours and look forward to working with them again!

Approximate cost of services:
$1.00
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Company Response

Thank you so much for your business and your referrals! It has been a big pleasure to work with you. Looking forward to seeing you again soon!

Private User
Private User
0 reviews Markham, ON
10/10

Drapery

This curtain place is amazing. They are professional and provide warm service to their client. The lady who name Christina helped me. She has expertise about curtain business. Such as after showing her pictures she roughly knows the size, color suggestion, style. Also provide us best drapery recommendations. Highly recommend!

Approximate cost of services:
$12,000.00
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Company Response

Thank you very much for writing us this review. We feel happier when you are happy!

Private User
Private User
0 reviews Toronto, ON
10/10

Condo, Scarboruogh

I would recommend The Drapery Shop without hesitation!
Christina was very helpful and professional since the get go. She was always on time and answered all my questions. It is so important to deal with people that appreciate business and have integrity and transparency. All of that plus her installer also did a very good job, respecting the clients furniture and floors and cleaning after finishing the installation.
Thanks Christina and Erick!
Melva V.

Approximate cost of services:
$11,500.00
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Company Response

Thank you so much Melva. It's our pleasure to work with you.

Private User
Private User
Private User reviews Toronto, ON
10/10

Drapes and Blinds

We had a great consultation, very accommodating, service was excellent and quality was superb! Will work with them again in the future.

Approximate cost of services:
$6,000.00
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Company Response

Thanks a lot for your nice review! It has been our pleasure to work with you!Looking forward to working with you again!

David
David
3 reviews Toronto, ON
10/10

Fantastic Experience; Extremely Happy With Result

I've been needing some black-out curtains for my condo bedroom for quite some time. Our bedroom window is a bay window, and to make matters worse, it has an air vent immediately next to it. I imagined that this would be particularly challenging to figure out.

I got on HomeStars and had a bad experience with my first contact, so my morale was very low!

But then I spoke with Christina from The Drapery Shop and the experience was exactly what I wanted. We chatted over the HomeStars website exchanging information until I got an estimate. We stopped over in-person to have a look at some samples as well. Christina was super friendly, and explained everything to us. And believe me, she had to talk for a long while because I don't know anything about curtains! But she was very patient.

Eric came to take measurements and install the curtains and I was really happy with him as well. He was very respectful of our space, he was punctual, and he did a great job.

I also need to emphasize that I am the type of person that likes to handle my business through electronic form: Chat and Email primarily. I have no problem meeting in person or talking on the phone, but I am busy and I like the freedom to be able to engage in the conversation when its convenient for me. I felt like the team at The Drapery Shop were fine to communicate with me in any way I liked - and I really really liked that. I highly recommend this team, especially if you are a bit nervous about the whole process.

Approximate cost of services:
$2,000.00
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Company Response

Thank you David for your detailed review!We appreciate your business and look forward to work with you again!

Patrick in Markham
Patrick in Markham
1 review Vaughan, ON
10/10

Ripplefold drapes throughout first floor

The drapery shop did a great job in assisting with fabric choices, keeping up with construction details and getting confirmation from us throughout the sewing process, and installation of all drapes in a single day. Thank you to the team for all the hard work and the end result looks great!

Approximate cost of services:
$19,000.00
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Company Response

Thank you Patrick for your nice review!And thanks a lot for the nice pictures you shared through email, it has been a pleasure working with you!Our whole team are happy to see how nice of the drapery in your house! We appreciate your business and your trust!

Private User
Private User
Private User reviews Vaughan, ON
10/10

Curtains on motorized tracks

The Drapery Shop was a pleasure to work with. Christina was always responsive and very helpful with fabric selection. Installation was a breeze and happened as scheduled. We love our new curtains and theyre everything we hoped!

Approximate cost of services:
$8,000.00
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Company Response

Thanks a lot for the kind words. That means a lot to us!

mickeyjia
mickeyjia
0 reviews Richmond Hill, ON
10/10

Service

Repeat customer, working with them for over 5 years. Always professional and efficiency. Will definitely recommend to friends!

Approximate cost of services:
$5,000.00
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Company Response

Dear Jessie, thank you for your continuous business! We are so happy and encouraged that you always come back to us whenever you have drapery and blind needs. Look forward to seeing you again!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Drapery Shop

The Drapery Shop is a Family owned business with a focus on custom draperies, blinds, shades and shutters.
Meet our drapery experts Faye or Christina, with over 16 years of working experience, we are professional and knowledgeable. We are here to offer you guidance in selecting your own window treatments. No matter what style you’re looking for, from casual to formal, from contemporary to traditional, from classic to modern, we’re sincerely ready to help create your own personal fashion & unique window treatment to match your home decoration style.
Our mission is to redefine the warmth, fun and satisfaction of window treatment shopping.
Our goal is to bring you beauty, functionality and unique design. We go above and beyond to ensure your design dream come to fruition.

CATEGORIES
Drapery & Curtains and Shutters & Blinds
PRODUCTS
Custom drapery, valance, sheer, cushion, hardware & accessories, blinds, shades and shutters
SERVICES
From measure, design to install, we do everything, you enjoy!
BRANDS
Hunter Douglas, Graber, Shade-O-Matic, Eclipse , Maxmmar, Robert Allen, Joanne Fabrics, Maxwell...
STYLES
Modern, Contempary, Transitional, Traditional.
SPECIALITIES
Custom Draperies, Sheers, Valances, Roman Shades...
WEBSITE
https://www.thedraperyshop.ca
YEAR ESTABLISHED
2007
NUMBER OF EMPLOYEES
7
RETURN POLICY
No
PAYMENT METHOD
Cash, Cheque, Debit Card, Email Transfer
LIABILITY INSURANCE
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Limited Life time warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.