Roy Inch & Sons Home Services by Enercare

Formerly Roy Inch & Sons Service Experts
Heating & Air Conditioning
London ON N6E 2Z9
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Heating & Air Conditioning
Roy Inch & Sons Home Services by Enercare
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95%

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Reviews by rating (past 12 months)

Reviews for Roy Inch & Sons Home Services by Enercare

Average customer rating:
9.7 10 (558 reviews)

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inchbyinch24 in London
inchbyinch24 in London
1 review London, ON
10/10

Furnace Maintenance

Brandon, who serviced our unit last year was back again this year. He remember us and he was friendly, thorough, made recommendations and suggestions not only for the furnace but also for the AC. Greatly appreciated.

Approximate cost of services:
$120.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for sharing your experience with Brandon's professional service!

DCK in London
DCK in London
2 reviews London, ON
10/10

Regular winter maintenance/tune up for my furnace

Brandon Inch did an exceptional job of checking and testing all aspects of my furnace and also the water heater which I rent from Roy Inch. He explained everything he did and the results. He left the workplace neat and tidy and ensured that all lights etc were left as they were when he arrived. Everything he did before and during the service call was very professional. Called when on his way... left a voice message when he did not get through with the call... arrived on time... was pleasant, efficient and informative. I never felt as though he was rushing and he even booked my appointments for 2018! Very happy with his work!

Approximate cost of services:
$0.00
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Company Response

We appreciate your business and are pleased to hear that Brandon was able to provide you with the top notch service that you needed!

RJ in Saint Thomas
RJ in Saint Thomas
1 review Saint Thomas, ON
10/10

Furnace Maintenance - Thanks Jesse!

Jesse was professional and courteous throughout, from being on time for the furnace maintenance appointment to answering every question and addressing every concern I had. Very satisfied with the service, and highly recommend Jesse and Roy Inch & Sons!

Approximate cost of services:
$140.00
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Company Response

RJ, we are so glad that Jesse could be of service!

breagh in London
breagh in London
1 review London, ON
10/10

furnace tune up

Jesse serviced our furnace today 11/10/17. Jesse was friendly, professional, and polite. He called prior to his visit and arrived at the time he announced. I even signed up for next years visit.

Approximate cost of services:
$282.00
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Company Response

We are delighted to hear that Jesse demonstrated top notch service!

Ddcrrcc in London
Ddcrrcc in London
1 review London, ON
1/10

Roy inch

Had my a/c and furnace replaced. After install was complete the customer service went downnhill fast. Not too mention billing errors in the first month and to top it off my gas bill has been raised 25$ a month since my install.
Absolutely lost trust in this company and its sales people.

Approximate cost of services:
$12,000.00
1 of 1 people found this review helpful.
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Company Response

We apologize for your experience. Please contact us at CustomerService@ServiceExperts.com with the name of the location, your full name on the account, address, and phone number, and we will follow up with you.

Michael Gibbons from Sarnia
Michael Gibbons from Sarnia
2 reviews , ON
10/10

Fall Service

Larry Curts serviced our furnace for the heating season and as always was professional and thorough. We really enjoy the experience dealing with Roy Inch & Sons and would happily recommend this company to anyone.

Approximate cost of services:
$217.00
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Company Response

Michael, we appreciate your business and are pleased to hear that Larry was able to provide you with the top notch service that you needed!

Private User
Private User
Private User reviews Komoka, ON
8/10

Furnace Maintenance

Larry Curts came to provide a second opinion on the annual maintenance work for our furnace. He was prompt and considerate, and let me know what was happening throughout. Work was great and best was that the furnace got a clean bill of health.

Approximate cost of services:
$0.00
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Company Response

Thank you for taking the time to mention your satisfaction with Larry's service!

furnace2017 in London
furnace2017 in London
1 review London, ON
10/10

Furnace checkup and maintenance

We were totally satisfied. Our service technician, Brandon Inch, was prompt, friendly, and very patient with all our questions. He work was thorough and efficient. We will definitely be calling Roy Inch for our furnace & AC needs in future.

Approximate cost of services:
$175.00
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Company Response

We are happy that Brandon was able to take care of you in a timely and professional manner.

Sue in London
Sue in London
1 review London, ON
10/10

Furnace Repair

Josh was great - the furnace in the home we had just moved into was not generating any heat. He diagnosed and resolved the issue quickly, explained in laymen's terms what the problem had been, ensured us that all was safe and working well. Thanks, Josh!

Approximate cost of services:
$169.00
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Company Response

Thank you for this wonderful review! We're glad that Josh was able to be of service.

568911 in Saint Thomas
568911 in Saint Thomas
1 review Saint Thomas, ON
10/10

Tech Brandon

Brandon the tech was very thorough and explained things very well. Very pleased with his work and service He gave expert advice and was adamant to wear his shoe cover even when I said it wasn’t needed.

Approximate cost of services:
$157.00
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Company Response

We are happy to hear that Brandon was able to take care of your problem in a timely and professional manner!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Roy Inch & Sons Home Services by Enercare

Roy Inch & Sons Service Experts has been in business for over 91 years & is considered as the leading heating, air conditioning & plumbing provider in London & surrounding area. Roy Inch & Sons Service Experts provides great service, works with integrity, uses honest business practices & employees the ...
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