Move Ottawa Inc.

Moving & Storage
Ottawa ON K2E 6T8
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79%

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Reviews by rating (past 12 months)

Reviews for Move Ottawa Inc.

Average customer rating:
8.9 10 (45 reviews)

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genlatourelle
genlatourelle
1 review Ottawa, ON
10/10

Apartment nice

Jay and shady did an amazing job! They were so friendly and worked very quickly. I was moved out and settled into my new place in record time and nothing was broken in the process.

Approximate cost of services:
$452.00
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Company Response

Thank you for the appreciation. Much appreciated!

baileymeister
baileymeister
1 review Ottawa, ON
10/10

Local move

Excellent service
On time
Courteous and polite
Careful with my stuff
Didn't break anything

Approximate cost of services:
$750.00
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Company Response

Thank you so much for the kind words. We look forward to working for you, your family and friends in future

jrsmith3324
jrsmith3324
1 review Ottawa, ON
10/10

move

excellent job. very smooth move couldn't have asked for better movers. thank you move Ottawa for making my stressful day an easy one.

Approximate cost of services:
$695.00
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Company Response

Thank you Mr. Smith! Best of luck with the new Condo!

hamad_abdalah
hamad_abdalah
1 review Ottawa, ON
10/10

moved my condo

Fast, efforcent and hard working. The gentlemen that moved me were awesome and super friendly. Would definitely recommend these guys to anyone looking for professional movers

Approximate cost of services:
$500.00
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Company Response

Thank you for the kind words! Hope to serve you again whenever you need a moving company

John
John
2 reviews Ottawa, ON
10/10

Last Minute Move

We hired MoveOttawa for a last minute move on April 2nd,2017. We got an instant quote from customer service and then a follow up call from Joey to confirm everything. The next day Ali, Jeff and Frank arrived on time. They were young and energetic. Very nice bunch of guys. Thank you for amazing service!

Approximate cost of services:
$625.00
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Company Response

Thank you John! Good luck with the new house and the new Job!

Khalil
Khalil
1 review Ottawa, ON
10/10

Fast , friendly and professionally done!

Moved some large furniture and t was done very well no problems
Very professional also fast turnaround

Approximate cost of services:
$1,500.00
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Company Response

Thank you for providing us with your feedback. Customer satisfaction is our top priority

Roger
Roger
1 review Ottawa, ON
10/10

To load a 16 feet Poda

We hire MoveOttawa to load a 16 feet pods and they quoted us $90/hr with two movers with a 4 hours min. The movers arrived on time, were very friendly and had excellent knowledge of wrapping and packing furniture. The job was finished in the minimum 4 hours. Very satisfied

Approximate cost of services:
$380.00
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Company Response

Thank you so much! We appreciate your feedback

Hesham Alsh in Ottawa
Hesham Alsh in Ottawa
2 reviews Ottawa, ON
10/10

great affordable service

Great service and punctual, movers showed up on time even thought I wasn't ready for some of my stuff. They helped me disassemble bulky items and wrapped all fragile/glass items in blankets. Will definitely hire them again once we move out. Thank you Sam & Joey.

Approximate cost of services:
$760.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you So Much Mr. Alsh. It was a pleasure to work for you and We will pass the message to Joey & Sam.

Private User
Private User
Private User reviews Ottawa, ON
2/10

Irresponsible movers

A very small truck was sent. they surprised us after the delivery that they don't assemble. All the screws for the beds lost. Still trying to find screws for the dresser in my room. Won't recommend them to anyone.

Approximate cost of services:
$1,200.00
0 of 1 people found this review helpful.
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Company Response

We couldn't verify the review as we haven't moved any customer with such chain of events. We flagged it for removal but Home Stars didn't remove it.

Private User
Private User
Private User reviews Ottawa, ON
2/10

Friedly people - unprofessional service!!

Moe is very friendly and polite on the phone and his moving crew - Joey & others are very polite & friendly as well. However, being nice & friendly just isn't enough always. We hired this company for a small move within Ottawa. The move was ok but they didn't plan things properly. They had to leave bunch of stuff at our old home as the truck was too small. On top of that, they were not able to dismantle an expensive treadmill to facilitate moving it into our new home (although they reassured numerous times that it would NOT BE A PROBLEM AT ALL!). As a result we have a $1500 Treadmill sitting in the garage. We were super polite with the crew; bought lunch for them; even tipped them generously after the move was completed but next day when we saw: some expensive furnitures scratched up, hardwood floor damaged and called them to come take a look, they started giving us run around. After numerous calls and emails Moe agreed to send somebody over to assess the damage BUT they never showed up!! Called them again but they don't answer. These guys are not gonna be in business for long, that's for sure. This is not the way to get big in any business.

Approximate cost of services:
$1,000.00
0 of 1 people found this review helpful.
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Company Response

The movers did try to take the treadmill to the basement of the new house but the corners are pretty tight and pushing it through could result in damage to both treadmill and walls and that's why it was delivered to the garage. The customer called and notified us about the damage to the desk and was agreed that the desk be repaired. There was no mention of any other damage by the customer in the email. The truck provided was 22 feet as agreed upon when the flat rate was provided.

Regarding the damage to the desk, Been trying to get in touch with the customer to rectify the situation for some time but the customer doesn't pick up phone or respond back by email. If you would like the situation rectified please either contact us or let us contact you.

Thank you
Management

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Move Ottawa Inc.

Move-Ottawa Movers is a unique moving company that will tailor your move to the needs of you and your family. As a well respected ottawa moving company we believe in a simple philosophy: If it's important to you, it's important to us. We will move your valuables just as you ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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