Jtl Alarm & Surveillance

Alarm Systems
Edmonton AB T6B
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Alarm Systems
Jtl Alarm & Surveillance
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Reviews for Jtl Alarm & Surveillance

Average customer rating:
9.9 10 (163 reviews)

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Stephanie  from Edmonton
Stephanie from Edmonton
1 review Edmonton, AB
10/10

Home Alarm

Quick response for a quote, Dolby called back the same day and recommended a system that met our needs with a competitive price. Installation went smoothly, he was very detailed and professional.
Couple weeks passed and I called with what I thought a sensor glitch (which turned out to be nothing), Dolby was quick to respond and came the same day. He checked each door and window sensor for reassurance and even changed one of the glass break sensor when it didn't respond to his standard. The customer service is amazing and I will definitely recommend JTL!

Approximate cost of services:
$30.00
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Company Response

Hello Stephanie! Thank you so much for your wonderful feedback! Your satisfaction and peace of mind are our top priorities. We appreciate your recommendation and are always here if you need further assistance.

Mark from Edmonton
Mark from Edmonton
1 review Edmonton, AB
10/10

Security System

We moved locations and our other alarm company was bought out and difficult to get anyone to give us answers. JTL (Dolby) was quick to respond and we had a seamless transition to our new location. He also suggested some additional items that helped improve our security.

Approximate cost of services:
$600.00
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Company Response

Hello Mark! Thank you for sharing your experience with us! We understand how important a seamless transition is when relocation, and we're glad to hear that we were able to provide assistance for you during your process. If you ever need further help or have any questions, please feel free to reach out to us.

Jeff & Tina in Beaumont
Jeff & Tina in Beaumont
2 reviews Beaumont, AB
10/10

Alarm Install

Due to the fact that our other alarm company had no technicians in our area, we had to switch companies. We are so glad that we did!! The service that we have received from JTL has been amazing!! Dolby(technician)is so attentive, answers all your questions with the exact information and recommends the items that you actually need NOT items that will boost sales. The company is there when you need them and gets technicians out to you ASAP. We called on a Monday and Dolby was here the NEXT DAY!! Thank you JTL and Dolby for the amazing service!!

Approximate cost of services:
$100.00
Any advice to offer fellow homeowners facing a similar project?
CALL JTL!!
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Company Response

Hello Jeff and Tina! Thank you for your kind review! Providing attentive service and ensuring that your security needs are met is always our goal. We're grateful for your trust and kindly reach out when you need assistance for your security system.

Scott and Tasha from Edmonton
Scott and Tasha from Edmonton
3 reviews Saint Albert, AB
10/10

Security system install

Great service from JTL! Right from the start, Dolby was friendly and knowledgeable. He didn't try to push a 'Cadillac' security system on us, and listened to us to make sure we got the exact system that we need.

His installation was quick and clean. He showed up right on time, and was finished on time!

Overall, you can't go wrong with JTL. Their pricing is competitive with the bigger players, but you get a much more personal service, and best of all, a real quality install. Dolby cares about your property, and it shows!

Go with JTL, Dolby won't let you down :)

Approximate cost of services:
$500.00
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Company Response

Hello Scott and Tasha! We appreciate your feedback! Providing knowledgeable and prompt service is our priority. We're glad that installation was precise and it's wonderful to know that you appreciate our competitive pricing and personal touch. Thank you for choosing JTL!

Kari and JM from Edmonton
Kari and JM from Edmonton
1 review Edmonton, AB
10/10

Home Security

Dolby, our technician, was just awesome. He was honest and straight forward. He came to our home and gave us a quote along with some advice and recommendations that best suit our needs, but ultimately it was our decision. Not to mention the price was very competitive.

Even during installation, Dolby continued to work with us to make sure our needs are met.

Very impressed and will recommend JTL and Dolby to our family and friends.

Approximate cost of services:
$600.00
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Company Response

Thank you Kari and JM, nice to know you got protected with our quality alarm system. Whenever you need help from us please don't hesitate to give us a call.

JTran from Edmonton
JTran from Edmonton
1 review Edmonton, AB
10/10

Home Security System

Great service from JTL! Their technician was fast and efficient. The installation was neat and clean. The technician was very upfront about the costs and gave me a range to choose from. Any questions I had, they were able to answer very knowledgeably and honestly. I didn't feel pressured to purchase at all. Got everything I needed and more! Thanks JTL!

Approximate cost of services:
$40.00
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Company Response

Thank you for leaving a review for JTL! Our team strives to provide efficient and clean installations, and we're glad to know we met your expectations. Thank you for choosing JTL and if you need any assistance in the future please don't hesitate to reach out to us.

Scott and Tasha from Edmonton
Scott and Tasha from Edmonton
3 reviews Saint Albert, AB
10/10

Security system

I was immediately impressed with JTL upon first meeting with Dolby. He was courteous and professional, and most of all, didn't try pushing the 'Cadillac' system on me.

I had done the research on the bigger companies (ADT etc), and found that they had overpriced systems with lots of gimmicks. Dolby offered a better product at a competitive price (note that the installation of their system is free, I paid a bit more for some extra sensors).

The installation was clean and quick, taking only a few hours. Dolby also made sure that I knew the system inside and out before he left.

Bottom line, go with JTL, you'll never need another system.

Thanks Dolby! :)

Approximate cost of services:
$300.00
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Company Response

Thank you for your feed back to our services and it's our pleasure to deal with you guys. Remember, we are only one phone call away whenever you need help from us.

Laura from Edmonton
Laura from Edmonton
2 reviews Edmonton, AB
10/10

Alarm Install

Looked around for a little bit before finding JTL. Due to good reviews decided to give them a try. Dolby came out for a quote and was honest and helpful, we didn't feel pressured into anything which is a nice change. Installation was done well and Dolby made sure we understood the system. We would definitely recommend JTL Alarm & Surveillance too others.

Approximate cost of services:
$0.00
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Company Response

Thank you for your good words to JTL. JTL persists high product and service quality standards that makes us stand out. If you need anything that we can do please don't hesitate to contact us.

Linda Hayes from Edmonton
Linda Hayes from Edmonton
2 reviews Edmonton, AB
10/10

Home Security System

I found a few companies on line that looked good and found that JTL was the first one to return my phone call. The technician came out quickly and went through the house with me ensuring we got what we wanted.

Approximate cost of services:
$600.00
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Company Response

Thank you so much for sharing, it's our pleasure to do this job for you.

Maggie from Edmonton
Maggie from Edmonton
1 review Edmonton, AB
10/10

Alarm install

I researched a few companies before choosing JTL security to install my alarm. Their technician was amazing. He showed up on time and was punctual installing a complete new system and for free!!!The install went smoothly and he explained what he was doing and how to operate system which made me feel even more confident about the company. We had a couple issues after the system was installed and I called to let them know and the tech came back the same day to make sure it was running smoothly again!! Thumbs up for great service. I absolutely recommend JTL for anyone looking for a honest, local and sincere company.

Approximate cost of services:
$0.00
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Company Response

Thank you for your nice words. We will see you soon for your next project.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Jtl Alarm & Surveillance

Explore the pinnacle of security with JTL Security, Edmonton's foremost choice for business and home safety. Our expertise in video surveillance, alarm monitoring, home automation, and expert installations ensures unparalleled service. Proudly safeguarding Edmonton and neighboring areas for years, we are renowned for our commitment to securing your space and future. We build business relationship with trust and respect. To embrace a safer life, call us now!

CATEGORIES
Alarm Systems, Game Rooms, Entertainment, Home Automation, and Home Theater
PRODUCTS
Electronic Security, surveillance video equipment, alarm panel and detectors, card access control system
SERVICES
Alarm, home automation, audio, video camera, access control installation and service,ULC alarm monitoring, video monitoring
BRANDS
DSC ,Qolsys, Interlogix, LiftMaster, MyQ, Sonos, Sky bell, Schlage, Kwikset, Nortek, Lutron, Jasco, RainBird, Honeywell, Tyco, Kantech, Alarm.com, NDAA, Speco, Digital watchdog, Hanwha, Axis, Pelco, Liberty, Wbox, Legend, PowerG, HID, Sompy, Leviton, Lutron, ULC, Yale, Ecobee,Lennox, Trane,GE/Jesco, Eato, GoControl, Idevices, Iq Smart, iBlinds ,Kaadas, IQ lock,
SPECIALITIES
Home and commercial alarm monitoring system, video monitoring, access control, home automation. water shut off, flood, low temperature, fire alarm, Carbon Monoxide, video verification, remote monitoring, prevention solution, interactive, enterprise platform, energy solution, ULC.
WEBSITE
https://www.jtlsecurity.ca/
YEAR ESTABLISHED
2006
NUMBER OF EMPLOYEES
8
RETURN POLICY
14 days
PAYMENT METHOD
Debit Card, Credit Card, EFT, Draft, Checks, Cash, E-transfer
LICENSES
All Licenses, fully assured, Edmonton based
MEMBERSHIPS
CANASA, BBB, Edmonton Chamber of Commerce
LIABILITY INSURANCE
Yes
DIPLOMAS
Electronics, network, information system, ATC1, ATC2,KANTECH
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year Warranty
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