Jtl Alarm & Surveillance

Alarm Systems
Edmonton AB T6B
Write a Review
Write a Review


HomeStars
Alarm Systems
Jtl Alarm & Surveillance
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

95%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Jtl Alarm & Surveillance

Average customer rating:
9.9 10 (163 reviews)

Sort by

Mae in Edmonton
Mae in Edmonton
1 review Buck Lake, AB
10/10

Home Alarm System

Dolby and his team were excellent. Highly recommend. We had some delays in our cottage build and he kept his quoted price for nearly a year! Great communications, satisfied customers!

Approximate cost of services:
$750.00
Was this review helpful?
Company Response

Thank you Mae for your good words and we are pleasant to work with you and it's to hear that you are happy with our solution, products and services.

Curtis  in Edmonton
Curtis in Edmonton
1 review Edmonton, AB
10/10

Security system

The whole experience was great! I called one day and it was installed the next. Dolby the technician was great very knowledgeable and descibed the whole process very clearly and the walkthrough was a breeze!! I would definately recommend them and I am very satisfied.

Approximate cost of services:
$250.00
Was this review helpful?
Company Response

I appreciate your positive feedback about our security product and services. We do take pride in helping the way our customers need and the best way we can. If you're having any concerns again in the future, please don't hesitate to call us.

Debbie Sia from Edmonton
Debbie Sia from Edmonton
1 review Edmonton, AB
10/10

Home security system

We researched the different alarm companies in the city and ended up going with JTL. Dolby was very prompt and informative when asked questions and did not put pressure on us at all. The installation went well and we are happy with the service. Would definitely recommend JTL to anyone looking for a home security system.

Approximate cost of services:
$450.00
Was this review helpful?
Company Response

Dear Debbie. Thank you for your positive comments. I am so glad to hear that you enjoyed your security we put in! I hope you will recommend us to your network and we can help them the same way we did for you.
Yan Si

Private User
Private User
Private User reviews Saint Albert, AB
10/10

Installation and monitor

The installer was very knowledgeable and informative. When ever i call him, he is allways there for us. the service is great and peace of mind. Will definately recommend jtl to other businesses.

Approximate cost of services:
$35.00
Was this review helpful?
Company Response

JTL is fast growing security business, your satisfaction is the only reason we exit, we will keep up with our good service.
Thank you for your feedback.

Private User
Private User
Private User reviews Edmonton, AB
10/10

Updated security system in our home

Great service and very professional. Dolby was extremely careful while upgrading our security system, always cleaning up as he worked. The follow up service was great too. Calling to check on how comfortable we were with our upgraded system. Always prompt at returning calls and answering questions. Would certainly recommend to friends and family.

Approximate cost of services:
$500.00
Was this review helpful?
Company Response

Thank you for your wonderful review!

Ron a.
Ron a.
5 reviews Edmonton, AB
10/10

Service Requests

We are so happy that we decided to go with JTL for our home security system. JTL Alarm has been extremely accommodating and responsive to any post installation questions or service requests we have had. For anyone looking for a security system, we would recommend JTL without hesitation.

Approximate cost of services:
$1,000.00
Was this review helpful?
Company Response

Thank you for your feed back , we will keep up with good service.

Karen M from Edmonton
Karen M from Edmonton
6 reviews Edmonton, AB
10/10

New Security System for Condo

When I called to inquire about a security system, Dolby came out the same day. He gave me advice on what I really needed, and explained why I did not need everything I had in mind. As a result I paid less than half of what I was expecting. The next day he did the installation, and returned later to troubleshoot a small problem with a module. I found Dolby to be very professional. The installation was done quickly, response times were quick, and Dolby has a pleasant, easy manner.

In my current situation other companies would likely have tried to sell me bigger and more expensive systems; but Dolby did not. I was impressed in every way with his business ethics and practices. I am also very pleased with my new system. It does everything I wanted and more, and has capabilities for future expansion. I feel very secure with my new security system, and highly recommend Dolby and JTL.

Approximate cost of services:
$880.00
Was this review helpful?
Company Response

Hi Karen
It very pleasant experience to work for you, we feel good that the system we install is the one you need, hopefully you will enjoy all the amazing features and piece of mind it gives you.

Richard from Edmonton
Richard from Edmonton
1 review Edmonton, AB
10/10

Home Alarm System

JTL was excellent to deal with. I received great customer service and they quickly responded to our initial inquiry. The installer came as promised and did a great install with no mess left behind. Dolby was not pushy and did not try to upsell me on anything additional to what we had identified as needs. We had one sensor problem the second day it was monitored and they came out the same day to repair it. He also followed up the next week to make sure I was happy with the system and let me know I could call anytime I had questions. I have already used JTL Alarm and Surveillance in a commercial setting and I would recommend them.

Approximate cost of services:
$1,500.00
Was this review helpful?
Company Response

Hello Richard! Thanks for taking your time to leave us a review! We appreciate your recommendation and your trust in us and if you ever need anything in the future, either in residential and commercial setting, please don't hesitate to reach out!

Vladimir from Edmonton
Vladimir from Edmonton
1 review Edmonton, AB
10/10

Security alarm system

Great service from JTL! Due to good reviews decided to give them a try. Dolby came out for a quote and was honest and helpful, we didn't feel pressured into anything which is a nice change. Installation was done well and Dolby made sure we understood the system. We would definitely recommend JTL Alarm & Surveillance too others.

Approximate cost of services:
$0.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Our team works hard so you don't have to, good to hear that you love our product and installation. JTL is always a phone call away if you need any help.
Thank you Vladimir.

Armin Bansal from Spruce Grove
Armin Bansal from Spruce Grove
1 review Spruce Grove, AB
10/10

Alarm Monitoring, Motion Sensor

I have been knowing Dolby since past 3 years, since I got all my businesses Alarm Monitoring done by JTL. They have got very good HD Cameras. I just got alarm monitoring done at my house. You can arm and disarm your house with an app on your cell phone. The technician David was very knowledgeable. He explained everything in detail without being rushed .... also he made sure all the debris is cleaned before he left. HIGHLY RECOMMENDED

Approximate cost of services:
$200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you Armin for your good words which will encourage us to do even better.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Jtl Alarm & Surveillance

Explore the pinnacle of security with JTL Security, Edmonton's foremost choice for business and home safety. Our expertise in video surveillance, alarm monitoring, home automation, and expert installations ensures unparalleled service. Proudly safeguarding Edmonton and neighboring areas for years, we are renowned for our commitment to securing your space and future. We build business relationship with trust and respect. To embrace a safer life, call us now!

CATEGORIES
Alarm Systems, Game Rooms, Entertainment, Home Automation, and Home Theater
PRODUCTS
Electronic Security, surveillance video equipment, alarm panel and detectors, card access control system
SERVICES
Alarm, home automation, audio, video camera, access control installation and service,ULC alarm monitoring, video monitoring
BRANDS
DSC ,Qolsys, Interlogix, LiftMaster, MyQ, Sonos, Sky bell, Schlage, Kwikset, Nortek, Lutron, Jasco, RainBird, Honeywell, Tyco, Kantech, Alarm.com, NDAA, Speco, Digital watchdog, Hanwha, Axis, Pelco, Liberty, Wbox, Legend, PowerG, HID, Sompy, Leviton, Lutron, ULC, Yale, Ecobee,Lennox, Trane,GE/Jesco, Eato, GoControl, Idevices, Iq Smart, iBlinds ,Kaadas, IQ lock,
SPECIALITIES
Home and commercial alarm monitoring system, video monitoring, access control, home automation. water shut off, flood, low temperature, fire alarm, Carbon Monoxide, video verification, remote monitoring, prevention solution, interactive, enterprise platform, energy solution, ULC.
WEBSITE
https://www.jtlsecurity.ca/
YEAR ESTABLISHED
2006
NUMBER OF EMPLOYEES
8
RETURN POLICY
14 days
PAYMENT METHOD
Debit Card, Credit Card, EFT, Draft, Checks, Cash, E-transfer
LICENSES
All Licenses, fully assured, Edmonton based
MEMBERSHIPS
CANASA, BBB, Edmonton Chamber of Commerce
LIABILITY INSURANCE
Yes
DIPLOMAS
Electronics, network, information system, ATC1, ATC2,KANTECH
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.