Mac Kay Heating And Cooling

Wow!!!!! Thank you so very much from everyone at Mackay Heating and Cooling. What a great review and terrific shout out to all that work so very hard and put all their heart and soul into their work each day. Referrals is our main advertisement. Advertisement is expensive and we don't want to pass that onto our customers, so we appreciate this so very much. I will pass this wonderful message to the work family here at Mackay Heating and Cooling.

One of the things we pride ourselves on, at Mackay Heating and Cooling is the way our techs leave the home after an install. They are exceptional clean, and considerate. I know from experience, I have had contractors that are not as clean, and it is frustrating having to clean dust, dirt, oil, grease, anything off our floors, or carpets. We are extremely proud that the techs make sure the mats are laid out, washed frequently, and your home is treated with complete respect. Thank you for your kind works. I will pass it on with the work family, here at Mackay Heating and Cooling. So appreciated.

Thank you for your willingness to refer us. Referral is our most preferred way to get a new customer. Advertising is so expensive, and we know that the customer ends up paying for those really large ads. There is nothing better for us, than the referrals!!! Thank you from everyone of us at Mackay Heating and Cooling.

Thank you very much for the time to write a review for Mackay Heating and Cooling. We are a family owned and operated company 48 years now...we take great pride in our entire process. We all take the work that is done very seriously. The cleaning, that is great!! Our techs clean afterwards , and I am surprised when I have contractors in our home, or in the office, they leave after the work, no cleaning?? our techs will request new matts to ensure clean work. So thanks so very very very much, from Mackay heating and cooling

Wow!!! How did I miss this and not respond a bit quicker. So , sorry for that. I cannot understand, but straight to a sorry for the delay is called for. So, happy that you took the time to give a shout out to Andrew. He is a talented, very educated technician. Mackay heating and Cooling, is proud to call him one of ours!!!! thank you again and sorry for the delayed response. Thankfully, the service showed how we work hard to exceed expectations, all the time.

Thank you for taking the time to let us know that you are happy with the crew and the company. The installers are impressive and have a great reputation. WE are so proud of them and happy they are our installers and not another companies!!!! Pete is dedicated and lives his work and wears his heart on his sleeve. Again, as I have stated before in other reviews....it makes a big difference to have an actual talented tech do sales, as he knows the work that needs to be done to get the job done right. I would not want to have someone that does not know the " tools" side of things, quoting in my home. There is a vast difference. Thank you from everyone at Mackay Heating and Cooling. So appreciated.

We find that Pete Hillman is one incredible person, not only because of his honest sales....but because he is an ethical, caring, loyal, transparent person. He is very educated. He is a technician by trade, so when he comes to your home, he knows exactly what the job should look like, what the outcome should be, versus a sales person, not understanding the actual work himself from other companies. WE know the job will be done to the best of what the home needs, and you need as well. He knows what he is doing. He is an incredible person as I stated. The entire team is equally impressive. The bar is very high for all of us and we know that and give 100% every time. Thank you from all of us at Mackay Heating and Cooling

Firstly, sorry for the later response. We like to get back to people right away!!!!! We realize this is no small decision to make , to trust, who be called to work on this valuable equipment , and/or choose new equipment and the company behind it.
I am thanking you for taking the time to write such a great testimony for the Mackay Heating and Cooling work family. Peter Hillman, is one of the most incredible people I have had the pleasure to meet. He is a man of his word, and he is highly ethical , not to mention , already a great tech himself as well as soft spoken , no hard sales, kind of man. The techs and the support team in the Mackay Heating and Cooling office, take the biggest pride and have the highest standards that make it a pleasure to see them in action daily.
The cleaning up afterwards, is the words we hear a good bit, but we are never bored of hearing it , and being reminded it is important and it is being done all the time. Also, for the record, the mats are washed frequently, by the owner himself!!!!! It is just the kind of down to earth, humble, but prideful type of people that we are .
Thank you , thank you , thank you. From Mackay Heating and Cooling.

Thanks so much from all the staff at Mackay Heating and Cooling. I believe that Andrew would have been installing with Chad. They are a very good team. The entire work family are some of the most incredible people on the planet. Never missing a day, always smiling, always working to be the best of the best......I know it sounds like I am touting my own horn, but I must admit, that we as owners, have never been prouder than we are at this time. They truly , take this company very very seriously and very personal. Thank you again for your kind words. Thank you from Mackay Heating and Cooling

Thank you very much , Jim , for pointing this out and bringing it to our attention. As you know we have contacted you since these issues came to light. Just so everyone understands, we have worked very hard to correct the problem Jim had by this system. The owner, of Mackay Heating and Cooling, himself, went to your home more than once to aid in insuring that the diagnosis of the problem was correct. WE have also worked internally to correct any communication issues we may have had, in this instance. We located the failed part, had it shipped across the country overnight, and had it installed the very next day.Andrew Blom, the owner, had to go to four stores, before he located the sod for the small patch of grass that was damaged by an oil spill...Jim, you had said it was okay to not worry about the repair of the grass, but we wanted to ensure you did not see that patch every time you went by that spot. As you know , I have called you over the weekend to follow up and ensure everything is working properly. It is. You sounded very happy and therefore, we at Mackay Heating and Cooling, feel confident that we took this information, shared it, and it was taken extremely seriously....and we made sure we did whatever was needed to make you happy with us. We felt that a company should not try to cover an error. It should say sorry immediately, and do anything and everything to ensure this customer got what he paid for and the company stood behind their promise....exceeding what would have been expected to correct this situation. We value all relationships here at Mackay Heating and Cooling.