Hire A Maid

House & Apartment Cleaning
Toronto ON M4K 3V2
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Reviews for Hire A Maid

Average customer rating:
9.8 10 (344 reviews)

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Lori
Lori
1 review Whitby, ON
10/10

Home cleaning service

HireAMaid is an excellent cleaning company. The ladies were very professional and friendly while at my home. They are very thorough at cleaning our home and always met my expectations. The company was also accommodating if the day or time needed to be changed. I thought that was amazing. I would definitely recommend HireAMaid to others.

Approximate cost of services:
$125.00
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Company Response

Thank you Lori for your excellent review of us! It has been such a joy having you as a client. We are going to miss you and cleaning your home very much! We wish you the very best in your move to Nova Scotia. Thank you for allowing us to clean your home these years! Carol

Satisfied_Customer
Satisfied_Customer
4 reviews Toronto, ON
10/10

House cleaning

Everything was done very professionally. Folks were courteous, prompt and well-organized. House was spotless when they were done.

Approximate cost of services:
$170.00
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Company Response

Thank you very much for your review of our cleaning! It makes our day to know that you are pleased with our work! Carol

Ellen
Ellen
1 review Courtice, ON
10/10

House cleaning

Every part of my experience with Hire A Maid was professional and courteous. Ashley went out of her way to accommodate my requests when booking the services and the two ladies who came to clean were excellent. They got started to work right away....and were so kind and friendly when I had a question. They did an amazing job. I would confidently recommend Hire A Maid to my friends....

Approximate cost of services:
$400.00
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Company Response

Hi Ellen, thank you so much for your kind words! The ladies very much enjoyed meeting you and cleaning your home. We look forward to seeing you again. Carol

Jo C.
Jo C.
1 review Toronto, ON
10/10

House Cleaners

We are extremely happy with our experience with Hire A Maid. From the first conversation with Tammy we knew that customer service and our satisfaction are a priority. The girls have kept our house sparkling clean and it is always a pleasure to see their smiling faces.
We highly recommend this team!

Thanks so much girls.

Approximate cost of services:
$85.00
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Company Response

Hi Jo! It has been such a pleasure cleaning for you and your mom. We are over the moon knowing that you have been extremely happy with our cleaning and customer service! Thank you!! Carol

Casey J.
Casey J.
1 review Toronto, ON
10/10

Home cleaning

Weekly and or bi monthly house cleaning; Spring / fall clean up; top to bottom house cleaning

Approximate cost of services:
$250.00
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Company Response

Thank you for your excellent rating of our work Casey. I still recall our initial in-home consultation - specifically, your sharing with me how important it was that the company you hired would get into the corners (the reason for your switching cleaning companies). I am so happy that almost 4 years later, we continue to meet your needs. We look forward to many more years of service to you and your family. Carol

Private User
Private User
1 review Whitby, ON
10/10

Cleaning service

I have been searching for a cleaning service and tried a few different services. Hire a Maid is about customer service. They take pride in the people they hire and train them well. I am very pleased with the organization on all fronts. From the payment options to my clean house!

Approximate cost of services:
$140.00
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Company Response

Thank you Robyn! From your first encounter with our office staff, to meeting and experiencing the work of our talented cleaning staff, we strive to provide excellent customer service. We sincerely appreciate your recognition of our efforts!! Carol Smith, Owner

andie48 in Etobicoke
andie48 in Etobicoke
1 review Toronto, ON
10/10

Well worth the money!

All of the cleaners from Hire A Maid are great! They show up on time, do a very thorough job, and the house looks (and smells) great when I come home! Little extra touches (i.e. folded toilet paper, towel art, etc.) always make their visits extra special. Not to mention, I haven't bought cleaning supplies in months!

Tammy, the office manager, is very professional and yet manages to make everything personalized. She was very accommodating whenever I needed to make adjustments to my cleaning schedule (i.e. moving the cleaning closer to a party date or coming earlier to coincide with surgery so I could come home to rest in a clean, quiet house). Thank you!!

Approximate cost of services:
$135.60
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for your review Andrea! It has been our pleasure to have you as a client, and we are glad that you like the little extras done by the staff. Carol Smith, Owner.

Private User
Private User
Private User reviews Toronto, ON
10/10

Old House Clean

I needed my parents house to be cleaned out before we listed it for sale. The house was tired and dirty. It took two days and a lot of elbow grease but holy sh**, what an incredible job they did. 3 1/2 floors, 1- 4 pc, 1- 3 pc & 2- 2 pc bathrooms look new. Kitchen & appliances look incredible. Very professional service with lots of contact from Carol, the owner. I will definitely use them again should the need arise.

Approximate cost of services:
$1,500.00
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Company Response

Thank you for your excellent review of our home staging cleaning! Making a home look its best with a deep cleaning of all areas helps prospective home buyers envision themselves living there. It also lets buyers feel the home has been well cared for. We were pleased to perform this very important cleaning for you. Seeing the transformation was very rewarding for everyone involved. Thank you also for updating me that the home sold fast and for an excellent price!! This is wonderful! We wish you and your parents the best! Carol Smith, Owner

Suzanne & Brad in the Annex
Suzanne & Brad in the Annex
4 reviews Toronto, ON
10/10

Great Post-Reno & Regular Cleaning

Hire a Maid has been doing our regular house cleaning for a number of years, but we weren't aware that they did post-reno cleaning, too, until it became absolutely necessary. We recently went through a reno that took longer than planned (which was expected) and resulted in a layer of dust covering rooms (and almost everything in them) on almost every floor of our house (which was not expected. Dust even managed to get into things we'd carefully wrapped in plastic.). The prospect of cleaning it was overwhelming.

After weeks of disruption the work was finally done and we were able to get Hire a Maid in for a super-thorough cleaning. Not having had them do this kind of job for us before, we did not anticipate just how thorough they would be. It was so hard to picture what our house would look like clean again, so we weren't expecting every crystal on every light fixture to have been polished, paint splashes eradicated entirely, and not a speck of dust to be found. But that is exactly what we came home to. Hire a Maid also cleaned inside the fridge and inside drawers and cabinets so that they looked almost the same as they did when they were first installed. The list of what had to be done was just so long it was hard to believe they could have been so thorough in just one day.

We recommend Hire a Maid for routine cleaning all the time, but now we can recommend them for post-reno, too. We'd been so overwhelmed trying to figure out how to tackle it all and they just picked up that worry and removed it for us. And for a price that was just slightly more than half of what we had paid a different company for a previous post-reno clean. Even at a higher price we would consider it money well spent.

Approximate cost of services:
$800.00
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Company Response

Hi Suzanne and Brad, thank you for your wonderful review of our post-renovation and regular maintenance services! We have done thousands of deep cleanings since 2008 and last year expanded to include post-renovation cleanings. We were especially happy to be in a position to provide your home this specialized cleaning -- it has been a great pleasure having you as a regular client, and I know firsthand how stressful it is dealing with post-reno dust. You are absolutely right that our cost is lower than the competition offering comparable meticulous quality post-renovation cleanings. Our cleaning teams are trained to work systematically in a highly organized manner, and the benefit of this efficiency and time savings is passed along to our clients through lower pricing. If you’ve been home while our staff clean, you’ve also seen that they are very hardworking, don’t waste any time and go the extra mile to provide an excellent quality cleaning. We look forward to many more years of serving you! Thanks again :-) Carol

Kate in Toronto
Kate in Toronto
2 reviews Toronto, ON
10/10

Dependable house cleaning

These guys clean everything! Their best work is the kitchen and bathrooms, they work hard when they are here and they are willing adapt to my schedule when I ask them to. If that isn't enough to recommend them, they always follow up on my feedback and Tammy laughs at my jokes and asks about my kids. They are perfect because whenever I've had a concern Tammy has worked to sort it out to my satisfaction. They have been cleaning my house for 3 years. I wish I could get this kind of service from more of the companies I work with!

Approximate cost of services:
$40.00
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Company Response

Thank you Kate! Tammy does have a wonderful sense of humour :-) Building strong, positive relationships with our clients is important to her, and us as a company. There is a lot that goes into running a successful cleaning company and it is truly a pleasure to have clients like you and others who see and appreciate this. Thank you for your support!! Carol Smith, Owner

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hire A Maid

Hire A Maid has been proudly cleaning homes across the GTA since 2008, and has locally-based offices that serve West Toronto, Etobicoke, Downtown, North York, East Toronto, York Region and Durham Region.

Hire A Maid makes it easier for you to enjoy what matters most in life by freeing you of the countless hours spent cleaning your home.

Hire A Maid provides consistently superior quality house cleaning tailored to your needs. Each cleaning is performed according to our comprehensive quality checklist and your customized cleaning requirements. We actively seek out and act on your feedback to ensure your complete satisfaction with our work.

Our staff are professionally trained, carefully screened, bonded, covered by WSIB and liability insured.

To prevent cross-contamination between homes and enable you to use your preferred products, we use your cleaning equipment and supplies. Our work is 100% satisfaction guaranteed!

Service Area:
Toronto - Downtown Toronto, North York, Scarborough and Etobicoke
York Region - Markham, Richmond Hill, Vaughan
Durham Region - Pickering, Ajax, Whitby, Brooklin, Port Perry, Uxbridge, Oshawa, Courtice, Bowmanville, Clarington

Contact Information:
Toronto and York Region: (416) 463-6243
Durham Region: (905) 668-4243

Our History:
Hire A Maid was founded in 2008 by Carol Dinn in Whitby, Ontario. Since its inception, Hire A Maid has performed more than 100,000 house cleanings and thousands of deep cleanings. Prior to creating Hire A Maid, Carol held the position of Director, Fixed Term Investment Products for CIBC and before this, she managed heating and cooling services and plans for Enbridge Home Services.

Carol’s 10-plus years of experience managing and launching successful products for large corporations and her own experience as a user of house cleaning services before founding Hire A Maid have given her company a leg up in the cleaning industry. Her extensive experience in managing and motivating staff, her highly organized approach and her customer service orientation have proven to be key ingredients in Hire A Maid's rapid success.

Carol is passionate about house cleaning and the difference her staff make in their clients' lives. "We're not just cleaning homes; we're freeing our clients of the countless hours spent on housework (or stressing about it!). It gives our clients more time to enjoy with family, friends or simply relaxing. And, it gives us a wonderful feeling of satisfaction knowing that we can make a big difference by giving our clients more time and less stress."

What differentiates Hire A Maid from other maid services is:

• A high level of professionalism. We’ve been told many times by clients that our office and cleaning staff are very professional. For many homeowners, entrusting their home to a house cleaner (someone they don’t know) is a big deal. At Hire A Maid, we want our clients to feel comfortable that they have chosen a company that is well-organized, customer service oriented and that will do its best to meet their needs and to protect their interests. Hire A Maid also has general liability insurance, pays into Workers’ Compensation Insurance and remits all government taxes. – Operating honestly and ethically is the foundation of our company.

• A focus on hiring and retaining excellent employees. All of our new employees undergo a comprehensive training program that is followed up with ongoing support to provide them the knowledge and skills to be effective at their jobs. We strive for high employee satisfaction and believe that this leads to a culture where our staff go the extra mile for our clients. Our excellent employee retention record also allows us to provide our clients with the consistency of having the same maids every visit.

• Performing “the details” on every cleaning truly is Hire A Maid’s specialty.

• We actively seek out your feedback and we guarantee our work. We want you to be absolutely satisfied with our work and we invite you to complete our quality feedback survey after every visit to tell us how we’re doing. If there is ever anything you want done differently to better ensure your satisfaction, please don’t hesitate to let us know! We value your feedback and will promptly address any concerns.

• Hire A Maid believes in giving back to the community and since 2008, has donated over $20,000 in cleanings to people undergoing cancer treatment to help them focus on their recovery while we take care of their home cleaning.

CATEGORIES
Renovation Cleaning and House & Apartment Cleaning
PRODUCTS
Flexibility to use your preferred cleaning solutions.
SERVICES
Residential House Cleaning, Spring/Deep Cleanings, Post-Renovation Cleanings, Home Staging Cleanings, Move-In/Move-Out Turnover Cleaning Services
SPECIALITIES
Detailed Cleaning
WEBSITE
https://hireamaid.ca
YEAR ESTABLISHED
2008
PAYMENT METHOD
Visa, Mastercard, American Express, Email Money Transfer
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$240 + HST Initial Cleaning and $150 + HST Maintenance Visit
BONDED
Yes
WARRANTY TERMS
100% Satisfaction Guaranteed. Simply call within 24 hours of the cleaning and we will return to fix
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