JSN Appliances Repair Inc

Basically we had an error code E:15 on our kenmore dishwasher (made by Bosch) and we were definitely worried as nothing was working.

Sam came and quickly diagnosed the issue, it was a late visit as well but that was no issue! Sam was respectful, courteous and found the root cause of the issue which was some broken glass being stuck in our pump (likely from our previous home owners) after the removal everything worked great and Sam releveled and tidied up the worksite, no mess !

I called JSN Appliance Repair, my stove didn’t seem to be working properly and I needed someone take a look before the Thanksgiving long weekend. Sam was busy when I called but he made the time to come over to check that everything was in working order before the long weekend. I’ll definitely use JSN Appliance Repair again and will recommend to my friends and family.

Excellent service!! I called JSN Appliance for an oven repair and Sam was here the next day. Sam was great, he was able to diagnose the problem quickly, had the part with him and installed it right then. I definitely will use JSN Appliance Repair again, and will recommend JSN Appliance Repair to all my family and friends.

JSN appliance service is not professional at all and I wouldn't recommend anyone to use them. First I had to explain my dishwasher problem to 3 different guys who don't share any information between them. So I had to send the same information to Sam, then Aiman and then finally Mike. It took more than 2 weeks for the technician Mike to finally arrive at my home. My dishwasher was making a weird loud noise and I sent recording of the noise to Mike on WhatsApp. Mike comes to my place, hears the same noise and says pump/motor assembly needs to be changed. He is out in 5 mins and charges me $50 for hearing the noise at my house!! I am still ok because JSN promises that diagnosis charge will be adjusted in final repair. I chased Mike to get an estimate on the motor/pump assembly change. After few days of chasing Mike provides an estimate of $300 for parts and labour. He says he has already adjusted the diagnosis charge. The cost of repair was too much for a 12 year old dishwasher. So I looked around and got a good deal at Costco for new dishwasher. I called Mike and asked him if he can install new dishwasher instead of repair which is too costly. He says sure and quotes $120 labour. I asked him to adjust the $50 already paid. He flatly refused and behaved very rudely saying he has many other clients. My dishwasher problem can be fixed by changing the motor or installing a new dishwasher. I chose the later, what's the difference? To this question I did not get a straight answer from Mike. I am looking for someone else to install the dishwasher now.

Sam was very quick to respond to my call. He went out of his way to get a part we needed do he could fix the washing machine promptly.

Sam was great. On time. On budget. He knew exactly what was wrong and fixed it fast. I'll use him again and recommend him to anyone who needs a quality appliance repair.

Sam did an amazing job. He was very thorough and professional. Would ABSOLUTELY use JSN again.
Thanks Sam!

Sam provided exceptional service on my washer. The work was done well and in very little time. I have finally found my go-to "Appliance Repair Guy"!

The Lid switch was broken and it was replaced on a timely manner
Sam personally followed up with me after a few days to see
if the washing machine was working properly,
I would recommend this company and will use their services in future for sure,

Service call was provided on the same day it was requested. It took less than 30 minutes to finish the job. Was very efficient
You can get very professional, very efficient service at a non pricey cost
Very highly recommended