Received call the day after I posted my project details on HomeStars website. Provided details of what I wanted done and clarified what I did NOT need to have done on the project. Robbie was available to do the work the very next day. He let me know when he was enroute and as requested, texted me from my driveway when he arrived (so as not to set off the dog alarm).
He removed the original hardware, expanded the bolt hole to the required diameter and cleaned up after the work was done. He also checked over the hardware I was installing and offered up some tips to ensure that I would have minimal headaches for myself that may require calling him to come back.
Overall a great experience and he was generous with information which really was helpful for me. Very pleased and would not hesitate to recommend him or use him if circumstances required his services in the future.