Remember Me Roofing Inc.

Roofing
Ottawa ON K2H 9C1
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HomeStars
Roofing
Remember Me Roofing Inc.
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Reviews by rating (past 12 months)

Reviews for Remember Me Roofing Inc.

Average customer rating:
9.7 10 (244 reviews)

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B from Ottawa
B from Ottawa
1 review Kanata, ON
8/10

Roof repair

I had 2 roof issues at 2 separate properties within the last 6 months - yes I'm that lucky. Chris managed to figure out and fix issues that other roofers had been unable to. There was a roof leak at my new property that had been ongoing for many years and no one else had ever been able to fix it properly. It seems good now (touch wood).

Approximate cost of services:
$1,500.00
0 of 1 people found this review helpful.
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Company Response

Thank You for a great review! Although other companies failed to solve the issue we are proud that we could help you out. Cheers

Phil  from Ottawa
Phil from Ottawa
2 reviews Kanata, ON
10/10

New 50 yr GAF roof

I would highly recommend Remember Me Roofing for all your roofing needs. Chris appeared on time with the estimate, which came in less than the others, and started the job when he said he would. This was actually 2 roofs as it is a semi and they finished it in 1 day except for a few ridge caps which they did the next day. When they left you wouldn't know they had been here.
There was a problem with the driveway, which was actually the fault of the delivery truck, but Chris resolved the problem to my satisfaction.
The workers were polite and courteous,knowledgeable and friendly. A positive recommendation.

Approximate cost of services:
$3,600.00
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Company Response

Thank you Phil for a Great review. It was a pleasure for us to to work on a roof such as yours. Also happy we were able to correct the damaged driveway for you. Have a great summer. Cheers!

Michelle from Ottawa
Michelle from Ottawa
2 reviews Ottawa, ON
10/10

Roofing

I own a 109 year old, three storey house in Hintonburg Ottawa that was in dire need of a new roof. The building had not been properly maintained for decades and it was very apparent when you looked at the roof. I had very large ice dams on the roof every winter which caused damage to the roof, soffit and facia, so I was hoping to remedy the problem but had very little idea where to start. After calling a number of roofing companies in Ottawa to quote the work, Chris of Remember Me Roofing was the only one who booked an appointment to meet with me in person to discuss my concerns and questions – and I had a number of them. He showed up to the appointment on time and was very knowledgeable and very patient in answering each of my questions. He provided options to solve the issues with the roof and took his time going through each one. The quote to complete the work was very competitive, especially given the fact that the scope he quoted included solutions to my roofing issues that the other companies didn’t even include or mention. The other reason I went with Remember Me Roofing is because Chris explained that each member of his team were in fact employees, trained by Remember Me Roofing and not seasonal sub-contractors. This is important to me – it shows investment in the team and by the team members in the company they work for. The work was booked and started as scheduled (give or take a week due to really bad rain this spring / summer). The Remember Me Roofing team were fantastic to have working on my house. Cory and Scott did a fantastic job on the soffit and facia (which was not a straight forward job because of an uneven roof line) and Jordan and the roofing team (Chris, Walter and everyone) were so nice and answered every possible question I had. They did a beautiful job and I can’t say how relieved I am to have hired Remember Me Roofing to solve a very big issue that caused me stress for a number of years. I had heard so many people talk about roofing nightmares with other companies, but I can’t think of one thing this team could have done better. The work was finished on schedule, the clean-up was good and the whole experience was stress free. This was money very well spent and I have already recommended this team to three people (and the job finished just yesterday). A very big thank you to Chris and Remember Me Roofing!

Approximate cost of services:
$10,000.00
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Company Response

Thank you Michele for such an amazing review! The whole crew and myself we pleased to complete your roofing and soffit/fascia project. Good luck with all future renovations. Cheers!

Mike Real from Ottawa
Mike Real from Ottawa
2 reviews Kanata, ON
10/10

Roofing

My son referred me to Remember me Roofing. Chris provided me with a detailed estimate and an explanation of the benefits of the materials to be used. They accommodated the installation prior to the opening of our swimming pool and we were able to opt for colour choice of the shingles up to a week before installation. The crew was very polite and the job was completed completely to my satisfaction. I would highly recommend them.

Approximate cost of services:
$4,000.00
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Company Response

Thank you Mike for a great review!

Jessica from Ottawa
Jessica from Ottawa
1 review Nepean, ON
10/10

New Roof

I came across Remember Me Roofing when I saw them working on a house in my neighbourhood. When I approached one of the employees, he was so polite, very friendly and very informative and provided me with information on who to get in contact with for a free estimate. I spoke with Chris on the phone shortly after that and he was very accommodating. After meeting Chris I continued to be impressed. He explained everything what would be done to my roof in a very descriptive and patient way. I felt assured that I would receive a professional and high quality service. I contacted another company for an estimate to compare and they did not provide me with as much information and seemed to lack the attention to detail Chris had provided during his estimate. After booking with Remember Me Roofing, the job went smoothly and was completed within the time frame described by Chris. Everyone working on the house was extremely polite and professional and what I feared would be a giant headache was actually painless! When the roof was completed, all the debris was removed and Chris followed up with me. I am extremely impressed with the service and quality of the roof that I now have. I highly recommend working with Chris and Remember Me Roofing.

Approximate cost of services:
$9,000.00
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Company Response

Thank you so much for the positive review - it's comments such as these that help us grow, and allow potential customers to see what kind of company we are.

Livia Brandon from Ottawa
Livia Brandon from Ottawa
1 review Gloucester, ON
10/10

Roof repairs

Having requested an estimate by e-mail, I was contacted by Chris Wright very promptly. He inspected our mansard roof thoroughly, showed me pictures of the problems identified, explained what needs to be done, provided a detailed work estimate and adhered to the time-window he committed to have the work done. All the work was done within 2 days as promised, the crew made sure to remove all debris and Chris followed up with a visit to ensure customer satisfaction. Service was excellent, at a reasonable price and we plan to continue using the services of RememberMeRoofing.

Approximate cost of services:
$4,000.00
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Company Response

Thanks for the positive comments - we're glad we have done a great job for you on your mansard roof. We're very happy that you're satisfied with the work.

Greg from Ottawa
Greg from Ottawa
1 review Nepean, ON
2/10

Roof

We had a new roof installed in December 2013. Although pleased with the job at the time, we discovered a water leak inside our home in the ceiling foyer in March 2014. We called Chris as it appeared it could be coming from the new roof install. We were told "We should have shovelled the snow off our roof." After further discussion, and expressing our discontent, Chris noted he would send someone to look at it. Several calls later, two employees showed up, only to find that in fact, the flashing had been installed wrong; it was stepped improperly and therefore the snow melt and recent rain, all flowed into our garage/attic, causing much damage. Although they did repair the flashing, they made no offer to repair the mess we are now left to deal with in our foyer, for which we feel they are liable. The ceiling needs to be scraped, mudded and re-painted. There was no follow up call from Chris to see if our problem has been resolved (water leak) and no attempt to assist us with a problem that they are responsible for; we are not impressed.

Chris was quick to accept the initial job and payment when it was done, but has not come by to see the damage or make any attempt to compensate us for it. I would not recommend this company.

Approximate cost of services:
$0.00
3 of 3 people found this review helpful.
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Company Response

Thank You for your review Greg. I would like to say that my initial response was that the cause of your problem was from snow due to the terrible winter we had, but I would send guys out to asses. Although you did call a few times I answered the phone every time and the guys were there in a couple days, there was no delay. I did not follow up because I went to your house when the guys were there to make sure the problem was corrected properly(you were not there). Yes there was a simple mistake with the flashing, it does happen sometimes. When we spoke on the phone you never mentioned any damage which needed to be fixed. I have no problem having the issue resolved, we are responsible for it. I'm sorry that you feel like you cannot recommend us for an other wise amazing job on your roof. Cheers

Anne  from Gloucester
Anne from Gloucester
1 review Orl, ON
10/10

Roofing

I contacted Remember Me Roofing shortly after the holidays when my husband and I noticed a significant amount of ice on our roof. We were unsure as to what was causing this but decided to contact Remember Me Roofing. After inspecting the roof, Chris was able to tell us that the ventilation was the cause of the problem. We didn’t know much about roofing but Chris and is team were really patient and attentive to our questions and concerns. Everything was explained to us in a clear way and we understood the work that needed to be done. The entire team was extremely professional, courteous, pleasant and knowledgeable. The work was clean, orderly and efficient. I would highly recommend this company to any of my friends and family and will be contacting them if need be.

Approximate cost of services:
$8,500.00
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Company Response

We're glad to have made all information clear to you, regarding the work being completed on your roof, including your ventilation. You were both very pleasant to work with as well - and we appreciate the recommendations to your friends and family. Thank you!

John  from Ottawa
John from Ottawa
1 review Ottawa, ON
10/10

New Roof

Remember Me Roofing did a great job in the replacement of our roof. Chris was exceptional in explaining what needed to be done and the process to get there. Unlike other companies who slap together a quote, Chris really took the time to explain in detail what he was proposing and why. We were very comfortable with everything from the first time we met Chris to the full install and the trucks pulling away at the end of the job. Each and every one of the crew was great - polite, friendly and helpful - it didn't matter who we asked a question of, each took the time to explain fully and provide an answer. In one day we had our much-needed new roof! In addition to a great job on our roof, Chris and the guys helped with some insulation we needed replaced and as well they took the time to fix some issues with our soffits and eaves even when this wasn't part of the job. Many thanks! Would highly recommend Remember Me Roofing.

Approximate cost of services:
$10,000.00
1 of 1 people found this review helpful.
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Company Response

Thanks for the thorough and positive review! Satisfying to read when homeowners notice that Remember Me Roofing goes above and beyond. We appreciate your recommendations. Cheers!

elizabeth from Nepean
elizabeth from Nepean
1 review Nepean, ON
10/10

roof

Chris and his crew did a wonderful job on our roof from the first contact we were confident we had picked the right company. Very professional the crew were great we had just replaced our driveway they took extra care there and at the end of the job the cleanup completed you would never have known they were there except for my new roof . Very competitive price excellent work we will be recommending Chris and his crew at remember me roofing to friends and family

Approximate cost of services:
$4,000.00
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Company Response

Thank you for the generous comments - we're glad to have met all expectations before and during the work that was done. It's very nice to read that you were confident in choosing the eight company to do your roof, and that we delivered on that.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Remember Me Roofing Inc.

Remember Me Roofing Inc services residential and commercial properties in the Ottawa region, offering industry leading 50 Year Warranties through our certification as GAF Contractors. Our highly rated team takes pride in delivering quality workmanship and providing outstanding customer service to every homeowner. We emphasize honesty and integrity and are ...
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