Aurum

Formerly Gold Standard Property Care
Window & Gutter Cleaning
Vaughan ON L4K
Write a Review
Write a Review

Recommended Professionals

94%(29 reviews)
90%(6 reviews)
99%(40 reviews)
94%(29 reviews)
90%(6 reviews)
99%(40 reviews)
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

72%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Aurum

Average customer rating:
7.5 10 (285 reviews)

Sort by

Niagara Resident in Saint Catharines
Niagara Resident in Saint Catharines
2 reviews Saint Catharines, ON
10/10

Driveway powerwash, sealing, coating; interlocking bricks layout

Excellent customer service. Top-ranked skilled workers. Outstanding business management. You pay no dime upfront but full amount after entire scope of work done. You're not required to pay cash (still an option), you may pay by credit card and enjoy all benefits of it if any. Communication with management team is on the possible highest level from your first cold call till the end of project. I highly recommend this company.

Approximate cost of services:
$3,300.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
0 of 1 people found this review helpful.
Was this review helpful?
Company Response

Dear Niagra Resident,

Thankyou so much for your positive review! As a company we strive to provide excellent customer service. We're glad we were able to demonstrate that from that 'first cold call' till the end of the project. We hope you'll continue to choose us for all your future projects.

Kindly,
-Gold Standard Team

Anna in Guelph
Anna in Guelph
3 reviews Toronto, ON
0/10

Not reliable

Unreliable and lack of communication. They talk the talk but they don't walk the walk. Would never recommend them and I spoke to 4 different people and it was all a he said she said game after pretty much saying I'm not telling the truth and not showing up when they said they would. Horrible.

Approximate cost of services:
$1,500.00
2 of 2 people found this review helpful.
Was this review helpful?
Company Response

Dear Anna,

Thankyou so much for reviewing our services. As a company we work to achieve excellence. At the same time we're constantly striving to improve ourselves, and in this case our communication was at fault. We're deeply sorry for this but we do thankyou for helping us grow as a company. We wish you every success with your future projects.

-Gold Standard Customer Service

Stephen
Stephen
1 review , ON
10/10

Window cleaning

Squeaky Clean came and cleaned all external windows, as well as upper eavestroughs. Just like their name suggests, all squeaky clean afterwards!

Approximate cost of services:
$170.00
0 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for your review! Looking forward to servicing you again.

macri_home
macri_home
1 review Winnipeg, MB
10/10

Eavestrough cleaning

Moved into new house... previous owners probably never got them cleaned. Too high to go up there myself.

Approximate cost of services:
$150.00
0 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for your review! Looking forward to servicing you again. Leave it to us to get the job done!

mani
mani
1 review Toronto, ON
10/10

Windows Cleaning

Window cleaning, they were working on one of our neighbours' houses, Asked them if they would be able to do our windows. They were friendly and pretty helpful.

Approximate cost of services:
$150.00
0 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for your review! Looking forward to servicing you again.

paul.costley
paul.costley
1 review Hamilton, ON
8/10

gutter cleaning

The work was done to my satisfaction. Workman was friendly and polite, although a bit late.
(The cost estiamte below is really a rough guess - it was months ago and I don't carry my receipts around with me.)

Approximate cost of services:
$125.00
0 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for your review! Looking forward to servicing you again.

kevin.mills
kevin.mills
1 review Burlington, ON
10/10

Eves cleaning

Will require their services again. Xxx xxxxx xxxxx xx xxx xxx xxx xxx xxxx cxxx ccccc ccccc

Approximate cost of services:
$200.00
0 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for your review! Looking forward to servicing you again.

Lee
Lee
14 reviews Toronto, ON
10/10

Window cleaning

The gentleman who visited took extra care to clean my windows. He did not rush even though it was raining. I am happy with the result.

Approximate cost of services:
$190.00
0 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for your review! Looking forward to servicing you again.

michael.bonifacio
michael.bonifacio
2 reviews Caledon, ON
8/10

Eves trough cleaning

cleaning was good, there was a back lower piece which was small that was not cleaned, I did it myself, and the ones they cleaned the leaves were all dumped under my front lawn pine tree under the mulch

Approximate cost of services:
$180.00
0 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hello,

Thank you for your response. Our apologies for that inconvenience. We do have a 48 hour, 100% satisfaction guaranteed policy, whereby if you are not completely satisfied, and call within 48 hours of service, we fix it up, no questions asked.

Nelson
Nelson
4 reviews Ajax, ON
10/10

Window cleaning

They were professional and fast great job. I was able to book an Appoinment for the next day I can now see out of my windows

Approximate cost of services:
$150.00
0 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for your review! Looking forward to servicing you again.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Aurum

Window & Gutter Cleaning Some of our customers include: City of Toronto, Honeywell, Toronto Transit Commission (TTC), St. Joseph's Hospital, North York General Hospital, and Westdale Properties just to name a few. Aurum offers professional, cost effective, and valuable residential & commercial window cleaning services. With over 10 years of ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Window & Gutter Cleaning pros in Richmond Hill?