The Fireplace Plus Inc

Fireplaces
Whitby ON L1N 6A9
Write a Review
Write a Review

Recommended Professionals

98%(26 reviews)
99%(259 reviews)
99%(117 reviews)
98%(26 reviews)
99%(259 reviews)
99%(117 reviews)
HomeStars
Fireplaces
The Fireplace Plus Inc
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

79%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for The Fireplace Plus Inc

Average customer rating:
8.4 10 (23 reviews)

Sort by

Ashley in Ajax
Ashley in Ajax
2 reviews Ajax, ON
0/10

This was an awful choice for getting my fireplace cleaned. Two guys showed up late, I guess it's the buddy system. Took the tech 10 minutes to clean it for $160. Have had it done before. Always between 40-45 minutes because it was cleaned properly before

I called Fireplace Plus in Whitby for a fireplace cleaning. I could not have called a more unprofessional business. Two guys showed up well after appt.time. the first words spoken to me are...'where are your paper towels?' I say...paper towels? Mr. Technician ( I'm using that title loosely)...Well..you want your fireplace cleaned don't you? Yes, of course, how stupid of me. The time spent 14min. $160 and I had to supply the paper towels. Call someone else. This place does not even return a call. They just don't care.

Approximate cost of services:
$160.00
Was this review helpful?
Private User
Private User
Private User reviews Toronto, ON
10/10

Fireplace purchase and install

Very appreciative of the staff at Fireplace Plus helping me decide on a unit for my familyou and I keeping us warm during winter time by providing service and parts as well. The install was absolutely flawless and I couldn't be happier with the company.

Approximate cost of services:
$5,500.00
Was this review helpful?
Steve Lynas from Ajax
Steve Lynas from Ajax
7 reviews Ajax, ON
2/10

Remove and Replace Gas Fireplace

Best part of the experience was the recommendation of the Heat and Glo Gas Fireplace. Ordered and Received my Gas Fireplace in Mid September and never got it installed until 7 weeks later. They booked an appointment with me to install a couple of weeks after it was delivered and then did not show up on that day. I lost a day's pay for nothing while I waited for nobody to show. I can't recommend this company but the Heat and Glo products are top shelf

Approximate cost of services:
$3,000.00
Was this review helpful?
Private User
Private User
Private User reviews Oshawa, ON
10/10

Fireplace Install and Purchase

I purchased a fireplace from fireplace plus ltd, what made me decide to purchase from them is how well the customer service was when I entered the show room showing an interest in their product. they helped me so effectively with lots of knowledge and most important kindness. Then I figured out they install as well which made it a lot easier because I could then hire on someone I could trust instead of some contractor. Fireplace Plus did a very smooth install, they were in and out of there without any disruption. Was very impressed and would highly recommend.

Approximate cost of services:
$4,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Steve from Hill
Steve from Hill
1 review , SK
10/10

Fireplace Installation

I’ve known about fireplace plus for a very long time. They came in and installed a gas fireplace for me. They were very clean throughout the job and did an excellent job.

Approximate cost of services:
$24,000.00
Was this review helpful?
Dennis  from Toronto
Dennis from Toronto
1 review Toronto, ON
7/10

Fireplace Installation

I remember fireplace plus from a long time ago and decided to go with them. They were excellent. Fireplace plus installed a gas fireplace into our existing fireplace. They used mats throughout the whole process, there was no mess.

Approximate cost of services:
$0.00
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Fireplace Plus Inc

The Fireplace Plus has been serving the Durham Region since 1975. Since that time, we have built a solid reputation for top quality products, service, and friendly trained sales and installation staff. Our staff are equipped with the tools required to repair and clean fireplaces, replace all fireplace parts including ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Fireplaces pros in Whitby?