Home Pro Electric

Electricians
Kitchener ON N2A 2X8
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HomeStars
Electricians
Home Pro Electric
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84%

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Reviews for Home Pro Electric

Average customer rating:
9.6 10 (160 reviews)

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Paul Hempey from Kitchener
Paul Hempey from Kitchener
2 reviews Kitchener, ON
10/10

Range hood replacement

The representative for the company, Shawn was very professional and polite. He removed our old range hood and replaced it with our new one in in less than an hour. Could not have asked for better service.

Approximate cost of services:
$336.00
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Company Response

We appreciate your great comments about the professional service you received from Home-Pro Electric, Paul. We would be very pleased to handle any of your electrical needs in the future.
Thank you for choosing us.

John Olides from Cambridge
John Olides from Cambridge
1 review Cambridge, ON
10/10

Breaker Panel Installed

The gentleman that changed my panel was very professional prompt and polite, he performed the task in a timely manner and I was quite satisfied with the service. The only thing he could have done to make the experience better would be to change the weather. I would reccomend Home-Pro to my friends for any electrical work needed.

Approximate cost of services:
$2,600.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for your prompt feedback John. We are very glad you were happy with the service experience you had with Home-Pro Electric. We too would like to change the weather!! Your recommendation is truly appreciated. Thanks again, and we look forward to working with you in the future.

Chris from Kitchener
Chris from Kitchener
1 review Kitchener, ON
3/10

Electrical Service

Arranged for replacement of smoke detectors - hard wired. Quoted 3 @ $ 160.00 including installation, Call Charge $ 80.00 - company estimate 90 minutes on site. Turned out replacement units had plugs that were compatible with originals - entire job 20 minutes did not even shut off breaker. Very Very expensive

Approximate cost of services:
$600.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Chris, I am somewhat bewildered by your response. If I can just clarify a few things:
1-When we spoke you were given the price of $159 for each combination smoke/CO sensor which are a lot more costly than just smoke detectors. The $79 service fee was also mentioned and you agreed to all costs verbally over the phone.
2-We had 2 of our electricians at the location, one was in training. The GPS on our trucks indicated they were onsite for 53 minutes.
3-The existing smoke detector plugs were not compatible with the new ones & needed to be replaced.
4-I have compared prices with 2 similar professional residential electrical service companies, one was $179, the other was $165 each, for the same service.
I know you were not there during the call, but I feel you may not have gotten the complete information. We value you as a customer and I would be happy to discuss this with you further.

Brian

Rob Dreyer from Kitchener
Rob Dreyer from Kitchener
1 review Kitchener, ON
10/10

Electric Breaker

Eric was very responsible, organized and informative. Very quick to find the problem. Fixed and in no time at all problem resolved. From searching online to having a service man quickly we are very pleased with the Home pro-electric service and will keep the business card handy for our new home. Our old home is now ready for the new owners. Dreyer Family

Approximate cost of services:
$300.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hello Rob. Your prompt review of the Home-Pro Electric service you received is much appreciated. We would be pleased to continue to be the electrician of choice at your new home. Good luck with the move. Thanks again for your great feedback.

William F Cutler from Kitchener
William F Cutler from Kitchener
1 review Kitchener, ON
8/10

Wiring for Hot water heater

I needed a hookup for my hot water heater that I was just getting installed. The two fellows came ou after I had made an appointment. They were on time and they were very friendly and professional.
Bill Cutler
The work done was very neat

Approximate cost of services:
$460.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for your positive comments, William. It’s always great to hear feedback from valued clients like you. We look forward to continuing to meet any of your electrical needs in the future.

Andrew from Waterloo
Andrew from Waterloo
2 reviews Waterloo, ON
10/10

Electrical Upgrades

These guys were great! Very professional and gave me great advice on how best to get the project done. They were honest and even talked themselves out of additional work because it wasn't required to get up to code. Don't waste your time and money elsewhere, these guys will do it right!

Approximate cost of services:
$1,000.00
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Company Response

Wonderful feedback Andrew! Thanks for your great comments. We are delighted that you had a great customer experience with Home-Pro Electric, and look forward to an ongoing working relationship with you. You are a pleasure to work for.

Ken from Waterloo
Ken from Waterloo
1 review Waterloo, ON
10/10

Electrical Service Call

We had a problem with our alarm system. Called in the morning and they were able to respond by 1 pm. Electricians were prompt, courteous and very friendly. They took the time to explain their procedures, policies and my options. They were efficient in their work, found the issue, corrected it and left everything in its originally state. I was very impressed with their communication and professionalism. I would highly recommend Home-Pro Electric to friends and family.

Approximate cost of services:
$230.00
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Company Response

We appreciate your timely feedback Ken. It's great to know that you were very happy with the prompt service, the quality of the work and the Home-Pro electricians that corrected the problem you were having. We look forward to working with you again, and thank you for your recommendation.

Amanda  from Kitchener
Amanda from Kitchener
1 review Kitchener, ON
10/10

Kitchen and Bath Reno

I called up Home Pro Electric to get a quote for our Reno project. The guys came out the next day to start the work and finished it the day after that! Very professional, very neat, very helpful, and amazingly fast quality work! Very happy customer :)

Approximate cost of services:
$4,000.00
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Company Response

Thanks Amanda. We are delighted that you were pleased with the service you received from Home-Pro Electric, and that you shared your great comments. It's wonderful to have happy customers like you and we look forward to having you as a client.
Thanks again.

Jackie Martin from Kitchener
Jackie Martin from Kitchener
1 review Kitchener, ON
10/10

Replace outlet

One of my outlets needed to be replaced and Home-Pro very quickly replied to my online request for an appointment. They worked around my schedule and I didn't have to wait long for the appointment. Brian completed the job efficiently and was friendly - my dog loved him too! I'm happy to report that I now know a reliable electrician in the area that I'll be able to call in the future if I need to.

Approximate cost of services:
$160.00
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Company Response

We appreciate your speedy feedback Jackie. Thank you for your great comments. Brian mentioned that your dog was very cute and friendly and we are a pet friendly staff here at Home-Pro Electric Inc.
We would be happy to provide electrical service to you, any time in the future. Thanks again.

Esther from Kitchener
Esther from Kitchener
1 review Kitchener, ON
10/10

Hottub Installation

We called Home-Pro Electric on a Wednesday afternoon. The people at the company were super friendly and answered my numerous questions. They had someone out on the Friday to complete the job! We were so impressed with how fast and efficient they were. I would definitely recommend Home-Pro Electric to my family and friends.

Approximate cost of services:
$1,000.00
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Company Response

Thank you Esther for positive your comments. It’s always great to hear feedback from valued clients like you. You have been delightful to work with. We look forward to continuing to meet your electrical needs in the future. Your recommendation is greatly appreciated. Thanks again.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Home Pro Electric

Home-Pro Electric Inc is an electrical service and repair company, providing residential and commercial customers with the best same day service in the area since 1988. We guarantee the highest quality work, done right, to your satisfaction, or your money back. We're available for Emergency Service 24/ 7 and use ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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