Penguin Basements

Formerly Penguin Condos
Basement Renovation
Toronto ON M3J 2C4
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

82%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Penguin Basements

Average customer rating:
8.9 10 (354 reviews)

Sort by

Dario from Maple
Dario from Maple
5 reviews Vaughan, ON
10/10

Finishing the Basement

We decided to finish the basement and after doing some research, especially regarding the mold-free materials, we decided to sign the contract with Penguin Basement. The quote was a little higher than the other contractors, however I think the quality of the materials are better as well.
We had few issues during the process, but the Project Manager assigned (Andrew) was there to manage and get everything under control, he was great!!!
Andrew was at my place every day, explaining the steps of the project and what was expected to be done in the following days. Also, he was always available on the cell if I had a question or concern, what was very important for me.
We are very happy with our new basement and I would like to thank Andrew and everyone at Penguin...

Approximate cost of services:
$0.00
0 of 1 people found this review helpful.
Was this review helpful?
Company Response

As the year comes to an end, we'd like to thank everyone for taking the time to write a review. We really appreciate both kind words and input that can help us build an even better business in 2017.

Anne
Anne
5 reviews , ON
10/10

Basement

Finish my basement with a large gas fireplace. I love the new gas fireplace, it has stone from the top to bottom.
The workers and contractors were nice and did a great job. They created a workshop, two storage rooms, a bedroom and cozy den within my basement.
I love my new basement !

Approximate cost of services:
$64,000.00
Was this review helpful?
Company Response

As the year comes to an end, we'd like to thank everyone for taking the time to write a review. We really appreciate both kind words and input that can help us build an even better business in 2017.

Jigesh
Jigesh
1 review Vaughan, ON
10/10

Basement renovation

We are very happy about the quality of the job that was done on our Basement it was very excellent. We especially feel a big difference when qualified renovators perform the work. Penguin basement's crew had done great job and finishing off the basement. Thanks to a dedicated project manager, who listen to us and provide best advise and deliverer great final product. The communication between Project manager and us was very great. We could not have asked for more from a Renovation Company. Form our consultant to working crew, they ware very knowledgeable. They knew exactly what we want and met of all of our requirements. The installers were professional and efficient. And finally the basement has been a tremendous addition to our home as all of us will enjoy for long period of time, thanks again for a having a great Project manager and all Penguin Basements crew job well done!

Approximate cost of services:
$95,000.00
Was this review helpful?
Company Response

As the year comes to an end, we'd like to thank everyone for taking the time to write a review. We really appreciate both kind words and input that can help us build an even better business in 2017.

DJP59
DJP59
1 review Vaughan, ON
10/10

Basement renovation

Penguin came in and did a good job of lying out and designing the work. Minimal delays and good quality workmanship. Project Manager Andrew was a pleasure to deal with, very attentive to our requirements and thorough. Make sure you ask for Andrew when you decide to go with Penguin!

Approximate cost of services:
$65,000.00
Was this review helpful?
Company Response

As the year comes to an end, we'd like to thank everyone for taking the time to write a review. We really appreciate both kind words and input that can help us build an even better business in 2017.

dkwale
dkwale
1 review Richmond Hill, ON
10/10

Basement Renovation

We were very impressed with Penguin Basements from the outset and they did not disappoint. One of the most important aspects of getting something like this done is communication. Andrew, our project manager, was in communication with us on a daily basis. It felt very much like a partnership and his commitment to customer service was excellent. I had second thoughts about the floor I chose but Amy, the designer, was right. It looks great. All of the trades people who came through our door were courteous, professional and did a great job. Thank you to everyone at Penguin. We absolutely love our basement.

Approximate cost of services:
$60,000.00
Was this review helpful?
Company Response

As the year comes to an end, we'd like to thank everyone for taking the time to write a review. We really appreciate both kind words and input that can help us build an even better business in 2017.

manisha_sc
manisha_sc
2 reviews Vaughan, ON
8/10

Basement Renovation

We are happy and satisfied with the services of Penguin Basements. Andrew, their supervisor was a pleasure to work with and he was with us all the way. Punctual, Courteous, Friendly and always going the extra mile. Great asset for Penguin Basements.

Approximate cost of services:
$45,000.00
Was this review helpful?
Company Response

As the year comes to an end, we'd like to thank everyone for taking the time to write a review. We really appreciate both kind words and input that can help us build an even better business in 2017.

brendajoy_283
brendajoy_283
1 review Toronto, ON
10/10

Basement renovation

Penguin basements have a very professional approach to doing renovations.There is an initial consultation where a design is done on the computer, your input is welcome at all stages .Our project manager Andrew was available when ever we needed him.The most impressive thing was the assistance they give you in finding financing for your reno.

Approximate cost of services:
$34,000.00
Was this review helpful?
Company Response

As the year comes to an end, we'd like to thank everyone for taking the time to write a review. We really appreciate both kind words and input that can help us build an even better business in 2017.

Margiotta
Margiotta
1 review Vaughan, ON
10/10

Basement finishing

My experience was fantastic with this company. Professional from top to bottom. My project manager Andrew made th difference. He was organized, friendly, and very knowledgeable with the recommendations made on site. We had a few challenges and Andrew stepped up and made it totally work even better. My wife and son now have a whole new enjoyable space in the home and is was worth every penny.

Thank you penguin basements for living up to all your expectations.

M. Margiotta

Approximate cost of services:
$37,000.00
Was this review helpful?
Company Response

As the year comes to an end, we'd like to thank everyone for taking the time to write a review. We really appreciate both kind words and input that can help us build an even better business in 2017.

Elsa in Markham
Elsa in Markham
7 reviews Markham, ON
10/10

Basement

I got replies promptly and they always make sure all my questions are answered. The staff was friendly. They have modern colors to choose from and they use quality materials.

Approximate cost of services:
$50,000.00
Was this review helpful?
Company Response

As the year comes to an end, we'd like to thank everyone for taking the time to write a review. We really appreciate both kind words and input that can help us build an even better business in 2017.

joeh in Oakville
joeh in Oakville
1 review Oakville, ON
10/10

Basement Review

The support Penguin Basements provided us throughout the project was fantastic. Walter was at my house every day, answer ours questions, waiting for the inspector and managing the trades. Penguin originally planned to build the basement in 6 weeks and it was finished on time. We really enjoyed the selections process, we met with Amy and she helped us match colours, doors, trim, cabinets. They work very well as a team and I really appreciated their dedication and hard work. Overall, I strongly and highly recommend this Penguin to anyone.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

As the year comes to an end, we'd like to thank everyone for taking the time to write a review. We really appreciate both kind words and input that can help us build a better business in 2017.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Penguin Basements

Penguin Basements is your full-service Basement Renovation Company.

Nothing beats a finished basement as a cost-effective way to add living space or rental income to your home in the Greater Toronto Region. Whether you need design, permits or a stunning build, be sure to call the Renomark certified contractor Penguin for a Free Estimate today.

You'll find hundreds of our satisfied customers all across Southern Ontario in the GTA, the Tri-Cities Area and the Greater Ottawa Area. Our experienced, trained professionals make it easy for Penguin Basements to stand behind every job we do. So, If there's a basement renovation in your future, contact Penguin Basements today, where 100% total satisfaction is guaranteed! Don't get scammed by fly-by-night operators, unrealistically low prices, too short build times or fake reviews. We invite you to visit us in person anytime.

• Basement Renovation Specialist
• Guaranteed Mold-Resistant Materials
• FREE In-Home Design & Estimate
• Easy Financing Available
• No Interest for 12 Months*
• Transferable Limited Lifetime Material Warranty
• 2-Year Comprehensive Warranty
• Exclusive Penguin Benefits

Be sure to check our one of our Basement Showcase Open House weekends where you can inspect our work up close and in person!

CATEGORIES
Basement Renovation
PRODUCTS
Fully finished basement design and build inclusive of Kitchens, Bathrooms and Custom features.
SERVICES
Basement renovations, basement waterproofing, foundation repair, crawl space encapsulation.
BRANDS
Penguin Family of Companies Penguin Basements Penguin Condo & Reno
STYLES
Classic, Country, Modern, Contemporary, Retro, Unique.
SPECIALITIES
Custom basement builds within your budget.
WEBSITE
http://www.basementscanada.com
YEAR ESTABLISHED
2011
NUMBER OF EMPLOYEES
120
LICENSES
Fully Licensed in every municipality we serve.
MEMBERSHIPS
BILD, RENOMARK
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
2-Year plus Limited Lifetime Material Warranty.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.