Penguin Basements

Formerly Penguin Condos
Basement Renovation
Toronto ON M3J 2C4
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Reviews for Penguin Basements

Average customer rating:
8.9 10 (354 reviews)

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santiago.fernandez83
santiago.fernandez83
1 review Toronto, ON
10/10

Renovation of a condo at 15 brunel crt

At the beginning we were struggling to have them to start working on our condo and we were having serious doubts on their abilities to handle our project.
When Penguin basements started our project and since day 1, we were totally reassured. Vince (our project manager) handled this project as if it was his condo. He coordinated trades perfectly and he was everyday on site to ensure that work was well done.
We were also very impressed about the time spent in execution. They basically spent 3 weeks and 2 days to renovate a full kitchen, full bathroom, remove and install new floor in the apartment, painting, and some electrical changes.
I have to say BRAVO and thank you.

Approximate cost of services:
$50,000.00
2 of 2 people found this review helpful.
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Company Response

Thank you. We appreciate the honesty. We are glad we did impress you in the end. It's been our pleasure to serve you.

Sandra in Brampton
Sandra in Brampton
2 reviews Toronto, ON
10/10

Mejia basement 26

Josh was an excellent project manager, he makes the client his first priority, all the crews we had were courteous, kind and very professional,
We will without any doubt recommend Penguin Basement to everyone we know. Thank you for a job well done!! We are raving Fans!

Approximate cost of services:
$26,000.00
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Company Response

Now we know what it's like to be Drake. Raving fans? You're making us blush. We like to believe Josh is representative of the best people at Penguin. Clients should always be our priority. Enjoy the basement and thank you very much for the review.

Joseph
Joseph
1 review Toronto, ON
10/10

Basement full renovation

Created a living and storage space in our previously unfinished basement. New floor, walls, ceiling. Very professional service throughout the entire project with excellent communication of schedule, changes, etc. Our project manager, Alan was extremely friendly and definitely went above and beyond to help guide us through the entire reno project. We are looking forward to our next project (upstairs bathrooms) with Penguin Basements.

Approximate cost of services:
$35,000.00
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Company Response

Thanks for taking time me from your busy schedule to write a review. We appreciate it. And we appreciate our clients. We'll pass your kind words to Alan and his team. Enjoy the basement.

Ranjini
Ranjini
2 reviews Aurora, ON
10/10

BASEMENT

We recently completed our basement with Penguin and was very satisfied with the outcome. Vince Sciaraffa the project manager was super amazing to work with, he knows his stuff and very friendly and has a lot of patience. Without him our basement project wouldn't have been a headache free process. He dealt with everything and kept us up to date with what is happening every single day. Everything was completed as per schedule and they really do start to work early in the morning. We were very happy with the outcome and didn't think twice about choosing Penguin Basements to work on our project. They were super organized!. I would highly recommend Penguin Basements.

Approximate cost of services:
$56,000.00
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Company Response

And we are very happy that you are happy. We've passed you kind words to Vince. Enjoy the basement!

Private User
Private User
Private User reviews Richmond Hill, ON
10/10

Basement renovation

I contacted penguin basements about my renovations and it was a very pleasant process from start to end. The project manager assigned to us was Joshua and he did a fantastic job of communicating with us and resolving any issues that we brought up. Overall we are happy with the work. It definitely was a bit more expensive than some of our other quotes we got but you can tell the worksmenship was done really well. I'd recommend this company to anyone who wants to ensure great communication along the way and a very detailed and documented process.

Approximate cost of services:
$75,000.00
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Company Response

Glad to hear you were happy with Josh, and the finished basement. We receive a couple of comments every now and then about being a "bit more expensive" than some competitors, but we're beginning to think that's more a result of upfront honesty in our quotes. Enjoy your basement!

rscherz
rscherz
0 reviews Markham, ON
10/10

Second suite in the basement

We took on a massive project converting our unfinished basement into a second suite. It was overwhelming at first but thanks to Penguin, the design team and our awesome project manager Vince, they allayed our fears, and walked us step by step through the entire process. They were always available to answer any questions we might have had. We are incredibly happy with the final result and friends and family have showered us with compliments!

Approximate cost of services:
$80,000.00
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Company Response

We are big advocates of second suites, so we are happy to hear our team and Vince were able to help guide you through the build process. We hope you enjoy your foray into property ownership. For many clients, that fist rental unit helps feed a desire for more. Thank you for the review.

Finished Basement in North York
Finished Basement in North York
0 reviews Toronto, ON
10/10

Finished Basement

I was cautiously optimistic considering the money I spent but I was overly happy with how my basement turned out and it was done in less than 3 weeks. That is what you pay for....time spent on the project but with quality materials and tradesmen. I can't say enough about Rob the project manager as he put me at ease during this anxious time. He went above the beyond the general requirements of this job by explaining each stage of the process to me even complying to most of my requests. Roberto the framer was also fantastic as he was the main reason from day 1 that I knew I would be happy with the finished project. The only negative I had was with the selection process as that could have been more informative and accurate. All in all, my basement looks fantastic and I can't wait to fully enjoy it.

Approximate cost of services:
$60,000.00
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Company Response

We are glad you saw the value in a Penguin Basements build. Rob and Roberto are truly representative of the team and Penguin, and we are glad you found them to be so good. We would love if you could share your suggestions for how to improve the selections process through Buildertrend as we would appreciate the detailed feedback. Thanks for taking the time to review your experience. Enjoy your basement.

Ralph
Ralph
3 reviews Markham, ON
10/10

Basement Renovation

Penguin did a great job, Vince ( project Manager ) is a rock star ! He was able to manage multiple trades that were highly skilled and complete my project on time and within budget. He was extremely detailed oriented and kept me informed every step of the way. Thanks Penguin Team .

Approximate cost of services:
$56,000.00
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Company Response

You've got us picturing Vince under stage lights with long flowing hair now. ;-) We believe we have the best PM's in the business. Thanks for the kind words. Please enjoy your basement.

Private User
Private User
Private User reviews Brampton, ON
10/10

Basement finishing

From start to the end my overall experience was very good
And great. Everyone was very helpful especially Josh the project manager. Very friendly and accommodative thorough out the whole project.
Very professional and honest company.
Thanks

Approximate cost of services:
$63,000.00
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Company Response

And thanks to you. We appreciate a client who takes the time to share their experiences. We love Josh too, his "can do" attitude sets the standard for everyone here at Penguin. Enjoy the basement.

CourtBarrie in North York
CourtBarrie in North York
0 reviews Toronto, ON
10/10

Basement Suite

Very professional, great service! Beautiful work! Penguin basement built our rental apartment, complying with all the requirements to have a legal suite. They work very fast and efficiently. No regrets of choosing them!

Approximate cost of services:
$130,000.00
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Company Response

You'll have no regrets building a second suite as well, as you'll be meeting the growing market demand for affordable housing. Thanks for taking time to post a review CourtBarrie. We appreciate it. Enjoy the benefits of the basement.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Penguin Basements

Penguin Basements is your full-service Basement Renovation Company.

Nothing beats a finished basement as a cost-effective way to add living space or rental income to your home in the Greater Toronto Region. Whether you need design, permits or a stunning build, be sure to call the Renomark certified contractor Penguin for a Free Estimate today.

You'll find hundreds of our satisfied customers all across Southern Ontario in the GTA, the Tri-Cities Area and the Greater Ottawa Area. Our experienced, trained professionals make it easy for Penguin Basements to stand behind every job we do. So, If there's a basement renovation in your future, contact Penguin Basements today, where 100% total satisfaction is guaranteed! Don't get scammed by fly-by-night operators, unrealistically low prices, too short build times or fake reviews. We invite you to visit us in person anytime.

• Basement Renovation Specialist
• Guaranteed Mold-Resistant Materials
• FREE In-Home Design & Estimate
• Easy Financing Available
• No Interest for 12 Months*
• Transferable Limited Lifetime Material Warranty
• 2-Year Comprehensive Warranty
• Exclusive Penguin Benefits

Be sure to check our one of our Basement Showcase Open House weekends where you can inspect our work up close and in person!

CATEGORIES
Basement Renovation
PRODUCTS
Fully finished basement design and build inclusive of Kitchens, Bathrooms and Custom features.
SERVICES
Basement renovations, basement waterproofing, foundation repair, crawl space encapsulation.
BRANDS
Penguin Family of Companies Penguin Basements Penguin Condo & Reno
STYLES
Classic, Country, Modern, Contemporary, Retro, Unique.
SPECIALITIES
Custom basement builds within your budget.
WEBSITE
http://www.basementscanada.com
YEAR ESTABLISHED
2011
NUMBER OF EMPLOYEES
120
LICENSES
Fully Licensed in every municipality we serve.
MEMBERSHIPS
BILD, RENOMARK
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
2-Year plus Limited Lifetime Material Warranty.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.