Master Spas Of Toronto

Formerly Premium Wholesale Home and Leisure Mississauga
Swimming Pools, Spas & Hot Tubs
Mississauga ON L5T 1M9
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

76%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Master Spas Of Toronto

Average customer rating:
9.8 10 (69 reviews)

Sort by

Mark J.
Mark J.
2 reviews Toronto, ON
10/10

Michael Phelps swim spa

Knees were starting to act up from running so had to find an alternative plus my wife wanted a pool but I did love the idea of spending all this money for 4 months of pool season; so we bought a swim spa from Master Spas. This way she has her summer pool and I have my new sport. Went to the master spa showroom where my daughter and her friend tested the pool, they loved it instantly. Swimming against the current was more fun then a traditional pool. We ended buying from master spa because we felt comfortable with Griff and Alfred and we are happy with our choice. The delivered the pool on time and took the time to explain how to best leverage it.
I am amazed they squeezed it in my doorway, had 3 inches on either side but this saved me from renting a crane. Pool setup was easy and Griff helped resolve an issue with the electrical connection( electrician forget something), his experience pays off. Now that we have had the pool for 18 months we are still super happy with our choice of pool and supplier. During the 18 months some minors things had to be done to the pool and Griff was always prompt with his service. He helped me with some silly mistakes I made and did not charge for his time.

Overall we are VERY pleased with the pool and happy to have found such a great dealer to help us maintain the pool. If you want a swimspa or hot tub would highly recommend looking at Master Spa.

If you are in the market for a pool would definitely look at a swim spa, way more bang for you buck.

Approximate cost of services:
$50,000.00
Was this review helpful?
Company Response

Always a pleasure, thank you for the kind words!

Vesna
Vesna
1 review Mississauga, ON
10/10

Swim spa and hottub purchase

Both purchase and installation were smooth and efficient. Very polite and knowledgable salesman Albert made this process very easy. Thank you to both Griffin and Albert for being very patient with us!

Approximate cost of services:
$60,000.00
Was this review helpful?
Company Response

Thanks so much! We look forward serving you and your family!

Vince in Vaughan
Vince in Vaughan
2 reviews Vaughan, ON
10/10

Hot tub purchase

No nonsense, no bull, just a great product with great support without the car salesman mentality.
Do your homework and you will see it’s places like this that save you time and money without the bling you find or need like some of the top competitors.
Thank you Alfred for your help, I love my new tub!

Approximate cost of services:
$140,000.00
Was this review helpful?
Company Response

Really glad we could help. Thanks and enjoy the tub

Mary i.
Mary i.
1 review Toronto, ON
10/10

Swim spa sale and support

Professional demeanour.
Happily and promptly answered our many questions.
Allowed testing of several models and multiple accessories.

Approximate cost of services:
$40,000.00
Was this review helpful?
Company Response

Thanks for your great review. We will continue to be here to help you for years to come

Private User
Private User
Private User reviews Mississauga, ON
10/10

Great ongoing service

I owned the hot tub for many years now and have used Griffin and his team a few times to replace both pumps, controllers and even move the hot tub to my new home. I love the fact that they respond to my request quickly and are experienced. The fact that they deliver to your door and install is a real time saver! I am happy to recommend them.

Approximate cost of services:
$1,000.00
Was this review helpful?
Company Response

We are really glad we have been able to help when you've needed it. Keep calling us. Thanks

Marcel in Toronto
Marcel in Toronto
1 review Mississauga, ON
10/10

New Master Spa

We recently replaced our Dynasty Spa with a Twilight series Master Spa from Master Spas in Toronto. We dealt with Griffin and were extremely pleased with the service provided and his product knowledge. We received the new Spa a few days ago and are very pleased with our decision.

I would highly recommend Master Spas.

Approximate cost of services:
$16,000.00
Was this review helpful?
Company Response

Great to hear you are enjoying it. Thank you for the review.

Shamim
Shamim
2 reviews Richmond Hill, ON
10/10

Purchase of Master Spas Hot tub from Premium Wholesale

We recently purchased a Master spas hot tub from Premium Wholesale and Leisure at the exhibition they had at the International Center. Kyle Ryan was an excellent salesman and spend considerable time helping us make the selection of the tub we wanted in late April . He was extremely patient and well informed during the presentation and finalizing the sale. The tub was brought in from the US and delivered recently, and the 2 man crew of the delivery team were extremely professional and did an excellent job of bringing the tub to the backyard and placing it on the concrete pad. Griffin and Alfred from the Mississauga store deserve a "shout out" for the wonderful after sales service in doing the after sales demonstration (Griffin) and follow up(Alfred in the store) whenever we requested an update/information. Well deserved KUDOS to the entire team of Premium Wholesale for an excellent "beginning to end" experience. Would highly recommend them to any prospective hot tub buyers.

Approximate cost of services:
$14,000.00
Was this review helpful?
Company Response

Wonderful to hear. Glad we could help.

Lu
Lu
1 review Toronto, ON
10/10

Master Spa Healthy Living HL7

From the get-go I've had an all around great experience ranging from purchase to delivery to product support to a warranty repair with Master Spas Swim Spas of Toronto. Alfred and Griff are very knowledgeable, professional and an absolute pleasure to deal with. I did have a minor issue with my primary pump which was resolved simply by placing a call to Alfred at Master Spas Toronto. The following day Griff arrived with a replacement pump and had it installed within minutes. Griff also took the time to thoroughly answer any questions I had. My tub has been working great since and I'm extremely pleased with my purchase until this day. Thank you Master Spas Swim Spas of Toronto!

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Thanks Lu! We always strive to be the best! Appreciate it!

Private User
Private User
Private User reviews Mississauga, ON
10/10

Hot tub Mantaining

Learning to look after a new hot tub properly is sometimes and overwhelming and frustrating experience. We purchased a Precision 8. Alfred and his colleagues at Master Spas Toronto have been nothing short of amazing. They have all been so patient with me, have always offered expert advise and answered all my endless questions ?. Their customer service is the best I’ve seen. They always call or email me back right away. No regrets purchasing this hot tub. Our family uses it everyday and we all love it. Thank you!!!

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

This is great to hear such good feedback.
Enjoy the tub.

Chris P.
Chris P.
1 review Toronto, ON
10/10

Spa/Hot Tub Purchase, Installation, Service

I purchased a spa from these folks at a spa show and the experience from the salesperson to the delivery guy and the service afterwards has been great so far... Both Griffin and Alfred have been very courteous, polite, say what they're going to do and a pleasure to deal with! I would recommend anyone, in fact I have recommended a family member who has purchased with them as well!

Approximate cost of services:
$1.00
Was this review helpful?
Company Response

Thanks so much Chris, we appreciate that our efforts are noticed and look forward to servicing you and your family!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Master Spas Of Toronto

At Master spas of Toronto, we have helped thousands of families escape their hectic lives. Whether by designing your perfect backyard outdoor oasis or your ultimate games room, let our knowledgeable staff provide solutions that will comfort and pamper you. We choose to offer our customers an unparalleled selection and value from a host of top brands which can be readily seen by visiting any of our Ontario warehouse showroom locations in Kitchener, Waterloo, Mississauga, Toronto or Barrie. With over 35 different spa models on display you will never have to buy from a picture. Buying wholesale direct gives our customers the best value and you can always rest assured that your purchase will be backed by the expertise and support of our service staff.

CATEGORIES
Swimming Pools, Spas & Hot Tubs
PRODUCTS
** Swim Spas & Hot Tubs **
BRANDS
Top hot tub and swim spa brands include award winning Master Spas, Twilight Series Spas and H2X Swim Spas.
WEBSITE
https://masterspasontario.com/
YEAR ESTABLISHED
2004
NUMBER OF EMPLOYEES
9
PAYMENT METHOD
Payment methods that we can accept include Certified Bank Drafts, MasterCard, Visa, Amex and Cash
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.