Plumbing Express

Old faucet handle broke and was cheaper to replace. Went to basic faucet. Had motion activated one that drove the family crazy. Kevin arrived and removed all the accessories for the old faucet. Even removed hot water tap that no longer worked and put soap dispenser in it’s place. Installed new faucet without having to move the garbage disposer. Cleaned up after himself and the space under the sink. Great job. Got quite in email exchange but valves had to be changed.

This is the third time l’ve dealt with Plumbing Express. They are responsable, trustworthy and reliable. As usual Kevin was on time. Job was done in a very professional manner. No mess and everything was clean upon departure. I have no hesitation recommending PLUMBING EXPRESS if you want a job well done.

Thank you.

Raymond Lang

Excellent work and professionalism. Kevin kept the work site spotless and worked efficiently. He went above and beyond what was required for the job by doing extra work not originally part of the work order. We would recommend Plumbing Express to anyone wanting a job done with this level of expertise.

Submitted a request for a quote via Homestars.com. No response until they showed up on site. No quote given prior to work. While job looks clean, amount charged was unbelievably high. Charged $225 to replace 18" of downtube and re-attached to existing PVC tube. Charged another $98 for 18 inches of material. Total $364.99.

Asked another reputable plumber on this site who did subsequent work (rated 5/5) about work Plumbing Express did and was told we were severely over-charged. The was not a rebuild...it was a re-attachment (see photo).

Talked to Jenn at PE with no call back. One hour of work. Kevin was with apprentice. Were we charged 2 x hourly and parts rate? Unbelievable.

Got an upfront estimate over the phone that was reasonable and accurate to what I ended up paying. Other services I contacted only wanted to give an estimate in person after charging a site visit fee. The work was done quickly and well. Kevin was happy to answer any questions that I had. I would definitely recommend.

Kevin was punctual, courteous, friendly and cleaned up completely from doing the work. I appreciated his honesty and willingness to provide the best service possible. While he was here, I asked him to investigate a second small issue which he did and resolved. I will call Plumbing Express every time.

Kevin was a joy to work with; he helped us out a lot. He provided all the plumbing services for our Kitchen renovation in May. He did an outstanding job and his bill was another pleasant surprise. I would definitely call Plumbing Express first to do any plumbing work we needed in the future.

Thanks again Kevin

Kevin responded to our phone call very quickly; he made an appointment for the next day. He was very punctual, professional and very personable. He explained what he was doing whenever I asked him. He keyed in on the problem in a very systematic manner. He promptly fixed the leak and tested to see if there were other problems. I definitely will use him for any plumbing services that I need.

Excellent service from Kevin. He returned my call within 24 hrs. He was prompt,very thorough and he did not overcharge. I would definitely recommend this company to friends and family.

We had a leak in our basement somewhere. We called Kevin. Fortunately for us it was just a clogged drain, which he cleaned. We were relieved that it was not drain replacements, which would have been far more expensive.