Called AFG to look into my furnace as it wasn't heating up, and discovered that there were multiple failures (wait, I meant to say significant multiple failures) with my furnace. Rafi presented a couple of options and ultimately I decided to go with getting a new furnace installed.
Rafi was amazing! He gave me a couple of model options walked me through the differences between them. On the day of the install, he came on time, installed it and walked me through what to look out for. The previous installer had done a terrible job of installing the furnace and he pointed out where there was leakage in the air and promptly fixed it for me. Thanks Rafi!