Doctor Rooter

Formerly RED SEAL MECHANICAL LTD
Drain Services
Toronto ON M8Z 4B7
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94%

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Reviews for Doctor Rooter

Average customer rating:
9.6 10 (290 reviews)

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FRANCIS in Toronto
FRANCIS in Toronto
1 review Toronto, ON
10/10

Garage Floor

I had few contractors with good ratings at Homestar for estimate. Some wont even let you ask questions and just wanted to close the deal. Some had unreasonable prices way beyond my budget.
Dr Rooter is commendable for its attention to detail catering to customers' needs and queries. From the estimate, to customer's concern, everything was addressed on point. The crew came on time and did an excellent quality job.
Dmitri, Andre, Sasha and Yuri were very professional from start to finish. I would highly recommend this company for their expertise.

Approximate cost of services:
$3,000.00
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Company Response

Hey Francis. It was an absolute pleasure working with you. We do our absolute best to meet all of our clients needs. Let us know if you need any other work done in the future. We offer plumbing services, concrete, underpinning, waterproofing and many other general contracting/repair services.

diane.gardiner in Mississauga
diane.gardiner in Mississauga
0 reviews Mississauga, ON
10/10

Kitchen Faucet Replacement

Dr. Rooter was very responsive to my request for service. Provided a quote over the phone with a very fair and competitive price. Service was friendly, fast and clean. I would definitely use their service for any future plumbing needs!

Approximate cost of services:
$160.00
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Company Response

We are very happy to have fulfilled your plumbing needs. Please do contact us should you need any of our other services (concrete pour, water proofing, underpinning etc.).

Private User
Private User
Private User reviews Toronto, ON
10/10

Great service

Contacted Dr Rooter to declog a shower drain. They responded quickly, provided me with a confirmed date and time to come and assess the issue. The plumber arrived on time, provided a quote and after our approval did the work promptly. As it is an old house it turned out to be more than just a clogged drain. They came back to finish the job accommodating our schedule. The job site was cleaned up and plumbing issues gone all at the price quoted. We will definitely recommend Dr Rooter!

Approximate cost of services:
$100,000.00
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Company Response

Thanks a lot for reaching out to us, Dr Rooter is always happy to serve you for all your plumbing needs

Albert in Toronto
Albert in Toronto
1 review Toronto, ON
10/10

Drainage Problems on Canada Day .

Dr. Rooter provides good customer service . Although it was Canada day, they came out as promised to unplug my drain! They have heavy duty equipment which was used to get through a nasty blockage. The technician was very professional and made sure all the pipes were clear before he left.
Thank you Albert

Approximate cost of services:
$300.00
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Company Response

We are happy to serve you any day of the year, please contact us again for any plumbing needs

michaelabraham in Old Toronto
michaelabraham in Old Toronto
1 review Toronto, ON
10/10

Install second dishwasher

Needed second dishwasher installed, under counter cabinets sized to fit. Installer very professional, ensured everything was connected properly and fitted exactly, made sure he cleanest up when finished. Whole process from initial contact, receiving estimate, installation and follow up very professional. Would recommended highly to anyone. Yuri is great

Approximate cost of services:
$500.00
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Company Response

hey Michael, thanks for reaching out and letting us know how we did, we are very happy to be helpful to you, please contact Dr Rooter for all your plumbing and drain needs

gfaclier in Toronto
gfaclier in Toronto
1 review Toronto, ON
10/10

Basement leak repair

Our basement started gushing water during recent rains. Dr Rooter was efficient, came when they said they would, did a great job and left the area as they found it. They also helped to stem the leak the night it happened by sealing the inside wall to prevent damage.
The price was reasonable and we would highly recommend them

Approximate cost of services:
$3,000.00
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Company Response

Hello thank you for reaching out and giving us your feedback, it matters a lot to us. We are happy that you are satisfied with our work. If you ever need us again please do not hesitate to to contact Dr Rooter for all you plumbing, drain and waterproofing needs.

Olga in Toronto
Olga in Toronto
1 review Toronto, ON
10/10

waterproofing

I had a small leak in my basement. Once I riched out to Dr.Rooter, the team showed up the same day. The issue was resolved in 3 days. I dealed with Yuriy who is very professional, polite and friendly. Thanks!

Approximate cost of services:
$3,000.00
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Company Response

Thanks Olga for you feedback, it was a genuine pleasure working with you, we hope you and your family stays safe during those times, and if you ever need us again Dr Rooter is here for you for all your plumbing and waterproofing needs.

Piera in Mississauga
Piera in Mississauga
1 review Mississauga, ON
10/10

Waterproofing

Yuri demonstrated excellent knowledge, workmanship and customer care. I highly recommend Yuri.

Yuri is efficient at following up on customer concerns and troubleshooting g and resolving issues collabratively. He is a man of his word.

Thanks, Piera

Approximate cost of services:
$15,000.00
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Company Response

Dr Rooter always at your service Piera. It is my pleasure to be helpful.

10/10

Broken Shower and tub not draining

My bathroom shower temperature was broken.
The water was not draining as well.
I called Dr. Rooter and they were quick to reply.
We were scheduled for a Saturday but they were able to come on the Friday.
They gave me a quote and at the end of the job it was exactly what they quoted me. I appreciate that kind of honesty.
These guys are professional and courteous. They treated my home with respect. Took off their shoes and even took the garbage out.
I would definitely use them again and refer them to my family and friends.

Approximate cost of services:
$600.00
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Company Response

Thank you Helen for taking your time and wrighting this feedback. Honest work and customer appreciation are the most important things to our team. Please contact Dr Rooter for all your plumbing and drain needs.

Hilda in Toronto
Hilda in Toronto
1 review Toronto, ON
0/10

Concrete patio

Did not receive 400 square feet of concrete only 348 square feet. Did not fix damage to boulevard and lawn caused by the cement truck as per paragraph 4 of the contract. Only paid balance as intimidated by the men who came to pick up the balance. Would never recommend a company that takes advantage of seniors as this one did.

Approximate cost of services:
$4,500.00
1 of 1 people found this review helpful.
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Company Response

We did not do this job for you. I have tried contacting Homestars few times to investigate this review but had no luck

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Doctor Rooter

Doctor Rooter Inc. was established in 2012.
Doctor Rooter provides residential and commercial drain and waterproofing services in Toronto, Etobicoke and the GTA area 24 hours 7 days a week.
Doctor Rooter technicians in Toronto are fully licensed and insured. All of our guys are covered by WSIB. We are a family-owned and maintained business which makes us reliable.
Everything that we do happens under one roof and we don’t subcontract any of our work out to a third party.
Our technicians use the power flushing machine, and no-digging technology (torpedo and pipe bursting), which leaves your landscape untouched.
Our technicians will provide you with a free estimate and fixed prices
before you sign the contract.
Also all our customers obtain a contract with written transferable guarantee for 25 years

CATEGORIES
Drain Services
SERVICES
Waterproofing, Drain Services
YEAR ESTABLISHED
2012
NUMBER OF EMPLOYEES
11
PAYMENT METHOD
cheque, Visa, MasterCard, Debit
LICENSES
Master Plumber, Master Electrician, G1 Gas Tech
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 years TRANSFERABLE WARRANTY
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.