Doctor Rooter

Formerly RED SEAL MECHANICAL LTD
Drain Services
Toronto ON M8Z 4B7
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94%

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Reviews for Doctor Rooter

Average customer rating:
9.6 10 (290 reviews)

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Vlad from Richmond Hill
Vlad from Richmond Hill
1 review Richmond Hill, ON
10/10

frozen pipe

It was my second time I used Doctor Rooter, before they did some plumbing and now it was a frozen pipe. The plumber who fixed the pipe came in hour after my call, replaced the frozen piece and soldered a new one. It took about an hour to complete everything, so I was able to come back to my daily routine. No problems with them, I absolutely happy with the service: time, price and quality - that what makes customer loyalty.

Approximate cost of services:
$0.00
0 of 1 people found this review helpful.
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Company Response

Hi Vlad, thank you for taking time and review our service. We are happy to be of help. Doctor Rooter strives to make every experience a positive one.Thanks for your business.

khaled from Mississauga
khaled from Mississauga
1 review Mississauga, ON
10/10

Plumbing

Called Doctor Rooter for a second opinion after a first contractor said that we need to replace the faucet in order to change the cartridge in the shower. Oleg said it is not necessarily and helped me out. It was the one that hard to find through the internet or any retailer store. But he found and changed it too. Thanks Oleg, I really appreciate your help.

Approximate cost of services:
$0.00
0 of 1 people found this review helpful.
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Company Response

Hi Khaled, thank you for the feedback. Every challenge we face is another opportunity for us, we do not mind to go the extra mile, to be sure we did our best. Thanks a lot for choosing Doctor Rooter!

Mila from Maple
Mila from Maple
1 review Maple, ON
10/10

Shower Drain fix

Drain in the shower was clogged and the water went down very slow. Finally we decided that we need a plumber to fix it. I called Doctor Rooter, for $140 plumber came and took care of the matter. He fixed it with the small drain snake in no time. It was fast, though I don’t feel overcharged at any rate, the shower draining now perfectly.

Approximate cost of services:
$158.00
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Company Response

Hi Amy, we very glad to hear from you. We try to put our best efforts in every and each job, we guarantee only positive experience. Thank you for choosing Doctor Rooter!

Kalayam from Scarborough
Kalayam from Scarborough
1 review Scarborough, ON
10/10

Bathroom, Toilet, Kitchen, Plumbing and renovation

I called Doctor Rooter to fix some leaks on a holiday. They did a thorough investigation at no additional cost and discovered a whole lot of other issues with the plumbing in my new home. Before proceeding with the fixes, they showed us the damages and asked us whether we wanted to fix those additional damages. When we were okay with it, they fixed the additional issues at very nominal expense. They even replaced the entire toilets and installed new units. Overall the service was very professional, quick and courteous. I would highly recommend Dr. Rooter to any home, apartment owner.

Approximate cost of services:
$0.00
0 of 1 people found this review helpful.
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Company Response

Hi Kalayam, thank you very much for the review! We are more than happy to work with the customers like you, and we do our best, thus you would have only positive experience. Our warmest regards.

Igor from Etobicoke
Igor from Etobicoke
1 review Etobicoke, ON
10/10

Customer Service

I own an old semi-detached house in Toronto and have used different companies over the years facing all kinds of problems. Most of the plumbing companies are fine but always lacking in some way or other. I found doctor rooter almost two year ago and they are superior to every other company that I have used. I would like to thank them for the latest job they did. The tree root grew into the pipe and caused a blockage. Alex came for the set appointment and diagnosed the cause very quickly. Job was started the next day, 8am in the morning the crew of three guys was there. They have been working hard for 9 hours, with half an hour lunch break. And Alex came around couple of times to check. By the end of the day old drain was changed and main part of the job was complete. On the second day, they started at 9 am and everything was finished by the afternoon. The site was left clean and seemed untouched. I didn’t have any problem so far with them. I appreciate in these guys strive to make fair business, always pricing before starting the project and no additional charges after; pleasant workmanship and excellent quality. Strongly recommend them.

Approximate cost of services:
$0.00
1 of 2 people found this review helpful.
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Company Response

Hi Igor, thank you very much for taking time and leave a review for us. We greatly appreciate it! Of course returning customer is our priority. It is a our pleasure to work with you. Thanks a lot for choosing Doctor Rooter. Our warmest regards.

Don D from Mississauga
Don D from Mississauga
1 review Etobicoke, ON
10/10

foundation crack repair

Had a leak in the basement,oleg from doctor rooter came for an estimate and got that job. He found a crack in the wall, which might get worse if won't get repaired. We decided to start asap,the work was done in 24 hours,everything seems done right,we don't have problems with the basement so far.

Approximate cost of services:
$1,695.00
1 of 2 people found this review helpful.
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Company Response

Hi Don, thank you very much for reviewing our service. It is a common occurrence in concrete walls and the major cause of it is temperature changes. If there is a water penetration- the best you can do is to waterproof it. Thank you for choosing Doctor Rooter.

roger from Richmond Hill
roger from Richmond Hill
1 review Richmond Hill, ON
10/10

clogged kitchen sink

I called Oleg to fix clogged kitchen sink awhile ago. Before I tried to unclog it myself, but nothing helped. Than I had a plumber, it was alright for a month, but clog came back again. Though Oleg solved the problem, explained why it kept blocking up. And also gave me some useful tips for preventing future problems with it and asked if anything to call him back. Highly recommened him.

Approximate cost of services:
$169.50
0 of 1 people found this review helpful.
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Company Response

Hi Roger, nice to hear from you! We glad to know that we could be of help. Thank you for choosing Doctor Rooter.

Pam from Toronto
Pam from Toronto
1 review Toronto, ON
10/10

basement underpinning

We hired Doctor Rooter to underpin our 700sq ft basement. They lowered it on 2ft, put new drain layouts, waterproofed it and did all the rough-ins. Everything was done as promised: time, money, product. The crew is fine, well organized. Overall we are satisfied with the service and the work performed. Renewed basement looks great and we absolutely recommend them for that kind of works.

Approximate cost of services:
$48,300.00
0 of 1 people found this review helpful.
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Company Response

Hi Pam, thank you for sharing this review. Enjoy your renewed basement, now it is more than that. Thank you very much for choosing Doctor Rooter, we really appreciate your business.

C Brown
C Brown
2 reviews North York, ON
10/10

Drainage

Oleg and his crew repaired our drains quickly and efficiently in extremely cold weather. We found Oleg on HomeStars. He scoped the drain, found the problem, provided an estimate and discussed our options, got his crew to work, and followed up with us to make sure we were satisfied with the job. We'd recommend Oleg and Dr. Rooter to anyone.

Approximate cost of services:
$2,500.00
1 of 1 people found this review helpful.
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Company Response

Hi Craige, thank you for taking time to leave the feedback for us. Give me a call when you get a chance and we will arrange date and time when I could snake drain line once more. Thanks Oleg.

Sarah from Richmond Hill
Sarah from Richmond Hill
1 review Richmond Hill, ON
10/10

toilet repair

The toilet on main floor had been filling with the water, constant noise and it also increased our hydro bills. My family friend referred me to Oleg. He did this small job for us, quickly and for a good price. Overall we are happy with the service, we would defenitely use him again.

Approximate cost of services:
$150.00
0 of 1 people found this review helpful.
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Company Response

Hi Sarah, we very glad to hear from you. The cause of the leak was a mineral build up in the tank on the flapper and other inside parts, for regular maintain purpose we advice to use liquids with small amount of acid such as vinegar that would destroy mineral base. It is easy to find other cleaning alternatives in the store. Sarah,thank you very much for choosing Doctor Rooter!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Doctor Rooter

Doctor Rooter Inc. was established in 2012.
Doctor Rooter provides residential and commercial drain and waterproofing services in Toronto, Etobicoke and the GTA area 24 hours 7 days a week.
Doctor Rooter technicians in Toronto are fully licensed and insured. All of our guys are covered by WSIB. We are a family-owned and maintained business which makes us reliable.
Everything that we do happens under one roof and we don’t subcontract any of our work out to a third party.
Our technicians use the power flushing machine, and no-digging technology (torpedo and pipe bursting), which leaves your landscape untouched.
Our technicians will provide you with a free estimate and fixed prices
before you sign the contract.
Also all our customers obtain a contract with written transferable guarantee for 25 years

CATEGORIES
Drain Services
SERVICES
Waterproofing, Drain Services
YEAR ESTABLISHED
2012
NUMBER OF EMPLOYEES
11
PAYMENT METHOD
cheque, Visa, MasterCard, Debit
LICENSES
Master Plumber, Master Electrician, G1 Gas Tech
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 years TRANSFERABLE WARRANTY
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.