Doctor Rooter

Dr. Rooter was referred to me by a friend and I also did my research and felt very confident I could rely on Dr. Rooter. I first contacted Dr. Rooter 3 weeks ago when our basement leaked! Steve was our main contact and he came to our house the next day. Steve was very professional, knowledgeable and was very fair with his quote. It was obvious he wanted to help us and was not just looking to invoice us. Steve was very responsive to get his team onsite and help us right away. Three sides of our house were waterproofed and a sub-pump installed. We have had no issues since, but I feel confident if we had a problem, Steve and Dr.Rooter would be quick to help us out. I highly recommend this company. They do quality work and are reliable and professional!

Was very straight forward, saved me $$ for being honest about the job. Had moisture in basement fixed the job in good time. Friendly and very knowledgeable. Would highly recommend!

We had a bathtub in our basement that was leaking water into the wall behind, as well as a small water leak in the basement ceiling. Sunny came the same day we called and was very friendly, and thorough with the repair. The price was also extremely fair for the work provided. We will definitely be using, and also recommending Dr Rooter!

We had a large pool of water accumulating outside our basement door this morning, so contacted Steve at Dr. Rooter. He not only called back right away, but showed up within the hour. We worried that this would be a costly and time-consuming job but Steve quickly assessed that there was a simple solution to our problem. I could hardly believe it when he came back to say "All fixed!" And at no charge! Highest recommendation for Dr. Rooter and for Steve!

We would like to thank you for saving our 100+ year old home from being flooded out. We have lived in this house for 4 years and were unable to resolve our unique water problem. Your suggestions on how to fix our problem from the inside, your professional staff and your personal attention to our old house problems was appreciated. Now that the project is complete, we can now sleep at night and not worry about excessive flooding every time it rains.

We would definitely recommend you!!!

Thanks again!!!

Leigh Ann and Robert

I called dr.rooter to replace my washroom faucet with a new one because the old one was dripping. There was an issue with the initial install but when I brought it up with them they came back and fixed it free of charge, and they even managed to fix an issue that I thought was an install problem but they said was a manufacturing problem with the faucet.

I had 3 other plumbing companies quoting me ridiculous amounts, but Sunny from Dr.Rooter did just the job of unclogging the bathtub that was clogged up by debris from recent reno, for a very reasonable price. Now I know who to call next time for plumbing issues.

The ground was sloping toward my home so had to take care of it before problem got worse. Dr Rooter was quick and responsive in setting up appointment , and were on time and finished the job thoroughly and professionally. Highly recommend their services and will use them again !

After off and on minor flooding in the basement of our semidetached home, we decided that enough was enough. Dr. Rooter was one of the first companies to respond and Steve came out the same day to take a look. Ultimately he recommended that fixing the problem from the inside was a better solution for our home, so we decided to go ahead.

Steve, Serge and their crew worked hard and quickly to get the job done. Outside of the expected delays with the City inspectors, the job was finished without any issues and with no surprises. In addition, they were very helpful in making sure that all of the paperwork for the City subsidy program was filled out correctly, which was much appreciated.

I would absolutely recommend Dr. Rooter to anyone I know.

Originally brought Dr. Rooter to look at a bad sewer smell in the basement -- they cleaned up the room and cleaned the drain. They installed a sump pump and back water valve as we were looking to ensuring we didn't have this problem again. They were on-time and on-budget and ensured the job was done to our satisfaction.