Doctor Rooter

I contacted Doctor Rooter for a walk out basement. Bill came to my house, he no longer works there, he was very knowledgeable and honest. After receiving my Qoute, I decided to have them do some plumbing for me too, because there prices were very good.
The moved some drains around for me, but didn't add any of the supply lines that they said they would, and they also cut three of my floor joists on the second floor, 2 of them were almost completely cut right through(pictures attached of joists). I hired someone else for $1200 to have the plumbing moved and joists fixed, this was done by a different company, and on top of the $4000+tax I had already paid Oleg(owner of Doctor Rooter)
Now back to the walkout, when we first spoke I mentioned I didn't have permits, they told me to call when I got the permits. It's been close to a month now since i got my permits, and I still do not have a start date, and Oleg is not responding to me. This wouldn't be an issue, except he told me to give him a $5000 deposit on the walkout, before I had the permits, to secure a spot. Up to now, I have given him about $9400, and have received half the plumbing job he promised(drains, but no supply lines) and a $1200 bill to someone else to fix the mistakes his plumbers made. I had contacted him asking for the $1200 dollars, plus my deposit back since he doesn't have time to do my walkout, and that is when he stopped responding to me. Buyer beware, he may have done good work for many people, but if he has done this to me, he can do it to anyone. I am doing a massive home reno, and he is the only contractor of the many I dealt with that has given me any problems.

I contacted Doctor Rooter for a walk out basement. Bill came to my house, he no longer works there, he was very knowledgeable and honest. After receiving my Qoute, I decided to have them do some plumbing for me too, because there prices were very good.
The moved some drains around for me, but didn't add any of the supply lines that they said they would, and they also cut three of my floor joists on the second floor, 2 of them were almost completely cut right through(pictures attached of joists). I hired someone else for $1200 to have the plumbing moved and joists fixed, this was done by a different company, and on top of the $4000+tax I had already paid Oleg(owner of Doctor Rooter)
Now back to the walkout, when we first spoke I mentioned I didn't have permits, they told me to call when I got the permits. It's been close to a month now since i got my permits, and I still do not have a start date, and Oleg is not responding to me. This wouldn't be an issue, except he told me to give him a $5000 deposit on the walkout, before I had the permits, to secure a spot. Up to now, I have given him about $9400, and have received half the plumbing job he promised(drains, but no supply lines) and a $1200 bill to someone else to fix the mistakes his plumbers made. I had contacted him asking for the $1200 dollars, plus my deposit back since he doesn't have time to do my walkout, and that is when he stopped responding to me. Buyer beware, he may have done good work for many people, but if he has done this to me, he can do it to anyone. I am doing a massive home reno, and he is the only contractor of the many I dealt with that has given me any problems.