Triple R Construction Inc.

Kitchen Planning & Renovation
Victoria BC V8V 3P6
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Kitchen Planning & Renovation
Triple R Construction Inc.
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Reviews for Triple R Construction Inc.

Average customer rating:
9.3 10 (24 reviews)

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sallystaplescfmg
sallystaplescfmg
1 review Victoria, BC
10/10

Backyard fence.

Our dog was attacked in our own backyard by the neighbour's recently acquired rescue pit bull mix. The neighbour's reluctance to properly contain the animal necessitated a taller fence for our pet's safety. Byron was quick to help out. Within a week of our contacting him, we had a beautiful cedar fence, high enough and strong enough to keep us safe.
We have used Byron's services before, and will contact him again for our next project. It's nice to know someone in the business that you can trust to do an excellent job. Thank you so much, Byron!

Approximate cost of services:
$4,000.00
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Company Response

(Backyard Fence)

Hi Sallystaplescfmg,
                    Thank-you so much for taking the time to review our company on Homestars.com. We hope things have settled down and your dog is flourishing within the safety of your backyard, and that the fence is doing its job properly. The safety of animals and small children have always been a priority of ours. Were so pleased you enjoy the outcome of the cedar fence we built. All of us at Triple R. Construction aim to keep your trust within our company and look forward to hearing from you on any projects you aspire to work on in the future. 
            All our best to you and your dog,
                                                       Triple R. Construction 

Rob in Toronto
Rob in Toronto
1 review Victoria, BC
10/10

Rebuild upper deck

We had an upper floor deck off an upstairs bedroom, which was above our living room. It sloped towards the house and pooled water. I've had nightmares of this thing caving in. Byron and the Triple R team rebuilt the whole thing to slope properly away from the house and installed proper drainage as well as install a beautiful new, tough decking material. They did a fantastic, quick and painless job. Great work, Byron! No more nightmares for me!

Approximate cost of services:
$13,000.00
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Company Response

Hi Rob,
           Thanks so much for taking the time to review Triple R. Construction on Homestars.com. How are the nightmares going? They still being kept at bay? Triple R. Construction strives to reduce the stresses of poor craftsmanship on homeowners in all dwellings. Yours was certainly a challenge. We are so pleased you were satisfied with the results of your new deck and drainage system. Safety, proficiency and promptness to complete the projects our clients request of us, are our main priorities. Customer satisfaction is always are goal. Were glad we were able to help. Please let us know if your in need of any dream weaving, okay?
                  Sincerely,
                            Triple R. Construction 

deanna in Victoria
deanna in Victoria
1 review Victoria, BC
10/10

Renovations

I found Byron to be professional and yet very personable. He cared about our situation and our needs- More importantly, he cared about getting the job right. I felt he understood what we wanted and how much our home and family means to us. I've had other professionals into the home before to do maintenance/repairs and they never seemed to get that the 'Family' is the most important part of the house. He worked with our crazy schedule and made sure we were happy with the results. I would hire him back in a second!

Approximate cost of services:
$1,100.00
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Company Response

Hi Deanna,
             Thank-you so much for taking the time to review our company on Homestars.com regarding the renovations you requested on your home. Working around schedules can be a challenge especially around a families schedule, but we made it work and are ecstatic you are enjoying the results. 
                        Sincerely 
                                    Triple R. Construction 

Bret in Victoria
Bret in Victoria
1 review Victoria, BC
10/10

Kitchen and living space big renovation

In hopes to renovate an old house we made plans and worked with open communication through challenges to create a magazine worthy kitchen and comfortable living space. my wife and I are very happy with our decision to go with Byron and triple r. After many hurdles with old out of square construction and me inspecting every cut, Byron and triple r provided us with our dream kitchen that we thought wasn't possible. We ended up being close to the planned schedule over the holidays and ended up being under the planned budget! Unreal. It was a great experience and I will hire them for future jobs as they come up.

Approximate cost of services:
$30,000.00
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Company Response

Hi Bret,
            Thank-you so much for taking the time to review us on Homestars.com. We were so happy you chose to work with us when planning renovations on your kitchen and living space. Consulting with you throughout the renovations on your kitchen and again for your living room are what we believe helped shape the outcome of your vision. We enjoyed our time on this project with you. Should you choose to renovate or remodel again, we would be glad to work with you again.
              Sincerely,
                             Triple R. Construction

Barbara in Victoria
Barbara in Victoria
1 review Victoria, BC
10/10

Bathtub removed and walk in shower installed

Byron and his team were very professional. Consulted with me throughout the entire project. Kept me up to date on changes and finished the project within a couple of days of estimate. Completed job was exactly as I envisioned.

Approximate cost of services:
$6,000.00
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Company Response

(Bathtub Removed and Walk-in Shower Installed)

Hi Barbara,
                 Thank-you so much for taking the time to review us on Homestars.com. How’s the shower working? Consulting with you on the removal of the bathtub and the addition of a walk-in shower was amazingly helpful in expediting the completion of your renovations. We’re glad to have another satisfied customer and would be pleased to work with you again on any of your future renovations/restorations and or repairs. 
Sincerely,
              Triple R. Construction 

Happy Homeowner from Victoria
Happy Homeowner from Victoria
1 review Victoria, BC
10/10

porch and step repair

A bad original design and construction left our 14 year old porch and steps badly sagging. I'm sure that next time more than 3 people stood at the top of the steps that they would give way.

Triple R agreed to repair the porch and steps by installing a new post to level the porch and then adjust the railings to make it all level. They also greatly strengthened the stairs.

in all of my dealings with them they proved to be efficient, experienced, knowledgeable and friendly.

Great job!

Approximate cost of services:
$1,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Happy Homeowner,
                   Thank-you so much for taking the time to review us on Homestars.com. How is your porch holding up? When we came and did the  assessment on your porch, we knew immediately that it needed to be fixed safely and promptly. We’re so glad your satisfied with the end results of your porch and would love to work with you in the future on any of your future plans. 
Sincerely,
             Triple R. Construction 

Anna Kennedy from Victoria
Anna Kennedy from Victoria
2 reviews Victoria, BC
7/10

main bathroom reno

I had a good experience with this company for my ensuite reno and left a review that stipulated that. I have been disappointed with the second (main) bathroom reno. It should have taken a couple of weeks - smaller than the ensuite - and it took over 2 months. As usual, there were problems and they were pretty much solved to my satisfaction; however, the painting needed a couple of touch-ups and I still had to finish it myself, the tiles needed a different kind of caulking and that took time. The last straw was the toilet I ordered was installed and it wasn't performing as expected. It was an American Standard, enclosed trap, Cadet 3 system. It's supposed to have a silver ion in the porcelain that they advertise as "Everclean". i.e. you don't have to clean it very often. Well, this thing was getting a ring in the bowl every 2 days, so I asked it be replaced. They did that, but had lost the receipt so they then claimed that Splashes wouldn't take it back. I'm out $325 but now have a toilet that works just as expected. I found the level of organization and the degree of attention to finishing details lacking in the second job. My advice would be to buy your own toilet Or other fixtures) and have them install it in case you need to return it. I've talked to Byron about the time the reno took and the elements that weren't 100%. He refunded the money for the replacement toilet. I have faith in Byron. His own work is very good and he just needs some time to learn how to handle the sub trades and get a bit more organized. He does aim to please.

Review has 1 previous version
Approximate cost of services:
$10,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you for taking the time to write this online review.
As members of the BBB we at Triple R Construction are 100% focused on complete customer satisfaction.
Constructive criticism such as this is welcomed and appreciated as it will help us to achieve this goal of complete customer satisfaction.
I am sorry to hear that you were dissatisfied with some of our performance. I can certainly see how you were frustrated in the delay of the job when the vanity showed up damaged and we had to wait so long for the supplier to send us a new one. It certainly did not help that the toilet was faulty either.
Now that we have satisfied your warranty on your toilet, I would like to remind you and all other customers about your 10 year warranty on all work completed by Triple R. Please do not hesitate to call for any concern big or small.

paul from Victoria
paul from Victoria
1 review Victoria, BC
10/10

Basement suite renovation, bathroom renovation

We bought a character home in Fairfield that needed some rot repaired on the exterior wall, and had a really gross basement suite and bathroom. We hired Triple R to fix the rot and redo the suite, and reno the bathroom in the basement.

The project cost more than the quoted price, and took longer than estimated, but that was because it's an old house. Steve and Byron were great to work with, and were always happy and able to deal with whatever unexpected problems arose.

After the major work was done, Byron would show up on Saturdays to help us out with the finishing touches, and they would lend us tools to help us do the DIY parts of the renos.

Triple R gives a 10 year guarantee, which is a great feature. There were a couple of small leaks in the bathrooms (due to a new product), and Byron came by to fix them as soon as we noticed them.

The finished product looks great, and we are very happy with the work. Triple R is a company you can have confidence in when you hire.

Approximate cost of services:
$60,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

(Basement Suite Renovation, Bathroom Renovation)

Hi Paul,
          Thank-you so much for taking the time to review us on Homestars.com. How is the basement suite/bathroom? Character homes can be difficult, with finding correct materials and supplies to restore the home properly. We’re glad we were able to restore/renovate it to your specifications and that you were satisfied with the end results of your bathroom/basement suite. Let us know if you are interested in renovating any more projects around your house. We’d love to work with you again.
Sincerely,
            Triple R. Construction 

Anna Kennedy from Victoria
Anna Kennedy from Victoria
2 reviews Victoria, BC
10/10

Ensuite renovation

Steve, Byron and their crew did an excellent renovation of my ensuite. They are friendly and polite and take pride in their work. Renovations always throw some curve balls in, but these guys are good problem-solvers and made everything right, on time and under budget. They're doing my main bathroom next - can't wait! I will recommend them to any friends who are looking for their kinds of services.

Approximate cost of services:
$13,000.00
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Company Response

(En-suite Renovations)
 
Hi Anna Kennedy,
             Thank-you so much for taking the time to review us on Homestars.com. Completing renovations  can always through in curve balls. We take pride in our ability to problem solve and come to workable solutions for all renovations.  Thank you for the recommendations to your friends and family as well. We’re very ecstatic to have had the opportunity to work on your En-suite bathroom and look forward to working with you; should you choose to, on any future projects/renovations. 
Sincerely,
           Triple R. Construction 

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Triple R Construction Inc.

Welcome to Triple R Construction Inc! Since arriving in Victoria in 2005, we have become experts in the residential renovation field. We have built a strong network of sub-trades and suppliers, as well as providing opportunities such as the Red Seal apprenticeship program for students which encourages longevity in the company.

Triple R Construction Inc. is focused on 100% customer satisfaction. From the initial meeting through completion of each job, constant communication and feedback are encouraged between the company and our clients in order to help us meet and exceed our clients’ needs.

Call us today for a free quote at 250-634-1989!


Check out our Facebook page! https://www.facebook.com/TripleRConstructionInc/

CATEGORIES
Kitchen Planning & Renovation
PRODUCTS
Vista Handrail
SERVICES
Underpinning foundations Bathroom Renovations Kitchen Renovations wood decks vinyl decks composite wood decks Home additions Home renovations
WEBSITE
http://www.victoriarenovations.ca
YEAR ESTABLISHED
2012
PAYMENT METHOD
Cheque, E-transfer, Cash
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.