Thank you Alexis for taking time out to promote our Ikea kitchen services . As a Certified Ikea Kitchen Installer we are always doing our very best to make certain that our customers are happy customers . Sincerely Thomas Kealey .
We are glad to hear that you were happy with the quality of your IKEA kitchen installation. At IKEALEY/Kitchen Installers Vancouver, we strive to ensure every customer is a satisfied customer. We are disapointed to hear that you were upset with the call-back charge for mounting the handles on the kitchen.
The fact that you did not purchase your handles from Ikea was beyond our control . Once you purchased the handles (more than a month after the date of the kitchen installation), we sent out an installer to drill and mount the handles for a nominal service charge of $60.00 which was already discussed and agreed upon by you prior to our return. This basic call-back charge is standard practice within our industry when problems outside of our control arise and neccesitate the need for an installer to return to a job.
Thank you for taking the time to try and help us serve you better . Sincerely Thomas Kealey .
At Kitchen Installers Vancouver we are an IKEA Certified Installation Company operating throughout British Columbia. Having received accreditation from IKEA in 1992, we have installed thousands of kitchens in the homes of customers and in the IKEA showroom. We have the skills and experience to handle your IKEA Kitchen Renovation from start to finish.
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KEALEY Kitchen Installers is a full-service kitchen installation company providing a range of services required by people who have purchased or are considering purchasing an IKEA kitchen. Tom Kealey and his team are seasoned IKEA product professionals and certified IKEA kitchen installers. If you are looking for planning, measuring, assembly and installation, you are in good hands with Tom.
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Please call TOM at 604-807-1899 for urgent assistance or a free estimate.
