Appliance Service Experts

Appliance Repair
Mississauga ON L5B 2C9
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HomeStars
Appliance Repair
Appliance Service Experts
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77%

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Reviews by rating (past 12 months)

Reviews for Appliance Service Experts

Average customer rating:
9.6 10 (81 reviews)

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Private User
Private User
Private User reviews Mississauga, ON
10/10

Miele stove top estimate

Kevin went out to our downtown condo which is tenanted to check on a Miele stove top which had burners that were not working. He called back with an estimate and was great at explaining the issue. He later called back to explain that Miele was charging extra for the parts and recommended that we not service our current stove top as it is almost the same price as purchasing a new one. He told us about a warehouse sale and even discounted the service call! Thanks Kevin, appreciate you honesty and I will definitely be recommending your services to property management at our condo!

Approximate cost of services:
$80.00
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Company Response

Dear Customer,

We appreciate your positive comments on the service done by Kevin. We make it our business to satisfy all the needs of our customer.

Thanks for taking the time to give us your feedback.

Krishna

Private User
Private User
Private User reviews Toronto, ON
10/10

repair Miele dishwasher

After a renovation, our dishwasher was not working. another service company diagnosed the problem over the phone as a motor to be replaced. that servicemen finally appeared, confirmed a mote must be replaced and estimated $500-$800. we finally called Appliance Service Experts (referred to them by Miele). Kevin came and diagnosed the problem as a plug that had not been knocked (draining through the garbage disposal)out by the contractor. Only charge was service call. Last week same dishwasher stopped working. Kevin showed up, perfectly punctual and checked the error messages, diagnosed the problem and explained all the possibilities and possible repair options very clearly. It meant replacing a part which was faulty to see whether or not the other errors would clear. They did and I was very satisfied with the professional manner, clear explanation, fairness of the cost (all explained in advance) as well as Kevin's neat appearance and work as well as a very pleasant manner. I would not hesitate to recommend this company.

Approximate cost of services:
$400.00
1 of 1 people found this review helpful.
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Company Response

Dear Customer

Thank you for taking the time to relate your positive experience with our technician, Kevin. We strive to do the best for our customers.

We sill be happy to send Kevin to do any service calls in the future.

Krishna

Private User
Private User
Private User reviews Brampton, ON
10/10

Fridge house call

Our fridge was not cold this morning so I called Appliance experts. Krishna answered the phone and was very courteous and booked an appointment for me right away.

When Kevin came he spent some time diagnosing our fridge and gave us an honest opinion and cost. He told us the repair wasn't worth it and didn't charge us. Would use this service again!

Approximate cost of services:
$55.00
1 of 1 people found this review helpful.
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Company Response

Dear Customer. Thank you for your honest review. We strive to ensure our customers are happy with their repairs and allow our customers to make the ultimate decision on weather or not the cost of repair is justified. Kevin will be very happy to know that his advice was well received. We appreciate the time you have taken to provide your honest opinion on our service. We look forward to servicing your appliances in the future. Thanks, Colin.

Gerginis from Oakville
Gerginis from Oakville
2 reviews Oakville, ON
10/10

Refrigerator Repair

I cannot recommend Kevin highly enough. He was friendly, honest thorough and professional. He was very prompt and came when he said he would. Our refrigerator fan needed replacing and he was able to find the part ( nine year Kenmore) and come back to install the next day, under his original estimate. I wouldn't hesitate to have him back again and also have highly recommended him to my friends and neighbours.

Approximate cost of services:
$300.00
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Company Response

Dear Customer

Thank you for your gracious review. Kevin will be very happy to know that his service met your expectations and that you were very satisfied with his work.

We appreciate the time you took to give us a great review.

Thanks again.

Krishna

Toronto in Mississauga
Toronto in Mississauga
1 review Toronto, ON
10/10

Washer & Dryer

While LG repair service wanted to charge $1000 to fix the dryer, Kevin fixed it for $79. Kevin is smart and he's a thinker. He also fixed another dryer for us and a dishwasher. He goes step by step to assess the problem and to make sure it doesn't cost an arm and a leg. He's polite and efficient. Every time I called Appliance Service Experts, I request Kevin. So should you!

Approximate cost of services:
$80.00
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Company Response

Dear Customer

Kevin and the team thanks you for your great review. We appreciate the time you took to comment on your experience with Appliance Experts.

We look forward to serving you in the future.

Krishna

Adelaide in Mississauga
Adelaide in Mississauga
1 review Toronto, ON
10/10

Miele Washing Machine Repair

Kevin was a very polite, honest and professional technician who went above and beyond to facilitate the repair of our washing machine. He kept in contact with us as well as Miele, letting us know exactly how long the ordering of parts and what the repair would involved. I spoke often with Appliance Service Experts and everyone was very friendly and treated us very well. I would be happy to recommend this company to anyone who needed technical help with their appliances.

Approximate cost of services:
$500.00
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Company Response

Dear Customer

We wish to thank you for your favourable review. Kevin is one of our best technicians. We strive to give our customers the best service.

Thanks again.
Krishna

Chay
Chay
2 reviews Mississauga, ON
10/10

Fantastic

My may tag washing machine was not working. Not only did Kevin fix the issue but he also found my long lost diamond earring. Couldn't be more satisfied with the service.

Approximate cost of services:
$115.00
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Company Response

Dear Client. I would like to thank you for giving us the opportunity to serve you. Kevin was happy that he was able to complete the repairs and give you the bonus of getting back your long lost diamond earring. Thanks again. Best regards.

Peter Boos in Mississauga
Peter Boos in Mississauga
1 review Toronto, ON
10/10

Dryer Repair

Kevin was on time and very respectful. He was honest and very knowledgeable about my options. It was nice to deal with a friendly and professional repair person. I highly would recommend the services of Appliance Service Experts. By the way, Krishna (dispatch person) was very polite and kind. He returned our message very promptly

Approximate cost of services:
$79.10
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Company Response

Dear Mr Boos, Thank you for your gracious review. We strive to give superior service to our customers. Kevin and the team appreciates you taking the time to express your good experience with the service from Appliance Service Experts. If you need service in the future we will be happy to provide service to you in the future. Best regards.

Toronto Mom
Toronto Mom
5 reviews Toronto, ON
10/10

Viking Range Problems

Wow. Just Wow. I have found a new appliance repair company! Kevin just left my home and I was completely impressed with his professionalism. He was very kind and polite. In an industry that takes it's share of criticism, he shines like a star. I will only use this company for my future repair needs. I just hope I get Kevin every time. I trusted his judgement completely. Thank you Appliance Service Experts!

Approximate cost of services:
$75.00
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Diane in Toronto
Diane in Toronto
1 review Toronto, ON
10/10

Miele dishwasher

The filter on our Miele dishwasher would not come out for cleaning and so it ended up clogged up. It would not drain properly and the dishes were coming out with food crud all over them. Kevin came and he had to work really hard to get that filter out. Luckily it did not break and now everything is working great. Kevin took the time he needed to make sure everything was draining, he cleaned up the parts that needed it and he made sure I was comfortable taking the filter out and putting it back in so that we don't have the same problem in the future. I appreciated his patience and his willingness to consider all the alternatives. I highly recommend this company.

Approximate cost of services:
$90.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Appliance Service Experts

Dear Valued Customers, ​ As of October 21, 2016 we will no longer be providing appliance repair services for new customers. We will continue to service our existing and Miele appliance customers. If you are an existing customer and would like to have someone contact you about prior service please ...
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