Cascade Plumbing

Plumbing
Toronto ON M3C 1A1
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Plumbing
Cascade Plumbing
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75%

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Reviews for Cascade Plumbing

Average customer rating:
9.6 10 (49 reviews)

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chris in Toronto
chris in Toronto
1 review Toronto, ON
0/10

Clogged Sewer drain

I had a clogged sewer drain at my mothers house who is handicapped so I called Paul from Cascade plumbing I paid $140 which I thought was a reasonable price The drain was not flowing properly but he told me it was fixed he will not stop talking instead of concentrating on this job. The next day the same area of the drain clogged again so I called Paul again He push the snake Even further to the street this time which should’ve been done in the
first place Now the drain was unclogged he charge
me a second time of $140 which I think is unfair I
can’t believe you took advantage of a handicapped
woman. Everyone out there beware of Paul from
Cascade plumbing he is greedy my name is Ted 647-701-4691 if anyone wishes to contact me I’ll give you my mothers phone number to show my stories is true

Approximate cost of services:
$280.00
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Company Response

Hi Ted, I understand your frustrations that I charged you again when I came back to clear your drain but repeatedly for the last four years this drain clogs up at the same location; all the time and my suggestion as a professional is that every time we snake a drain we also put the camera inside, but you refused afterwords in order to make sure that there is no more the debris inside the drain even though the water is running fine after snaking the drain 120$ that I charged you not the 150$ that your partner mention on the site which was very minimal because I know you for 33 years; I hope you excavate and rectify the problem that you have in your drain and for this to be finally be rectified.

Regards,

Paul

bill in Toronto, Ontario Canada M5R2E2
bill in Toronto, Ontario Canada M5R2E2
1 review Toronto, ON
10/10

Blocked Main Drain

Paul sent out a qualified, patient, and friendly associate named Sam. The drain was snaked and scoped at a reasonable cost. Paul followed up and ensured that I was satisfied with the work. He is very thorough in his explanations so that any layman can understand the procedure(s) involved in getting the job done the right way. Would recommend Paul and his people to get it done right.

Approximate cost of services:
$300.00
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ceh191 in Toronto, Ontario Canada M5R2E2
ceh191 in Toronto, Ontario Canada M5R2E2
2 reviews Toronto, ON
10/10

Leak in bathroom

Paul diagnosed and fixed a leak from our bathroom that had damaged our kitchen ceiling. He fixed the problem easily, when someone else had wanted to blow out our wall!

Approximate cost of services:
$200.00
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wassway in Toronto
wassway in Toronto
2 reviews Markham, ON
10/10

Sewer Backup

We've had Paul out twice to scope and clear out roots from our sewer pipe. He is quick to come out and take care of the problem in a professional manner. Most importantly he is honest and trustworthy.

Approximate cost of services:
$250.00
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Private User
Private User
Private User reviews Toronto, ON
10/10

Cascade Plumber Paul...Honest & Effective

As the review title mentions, Paul fixed our clogged toilet on Saturday evening quickly and effectively & he accommodated our late evening schedule.

We are very happy to recommend Cascade and Plumber Paul.

Approximate cost of services:
$160.00
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Chris in Toronto
Chris in Toronto
1 review Toronto, ON
10/10

Drain cleaning

Paul is professional,a pleasure to have in your Home and Prompt ! All that with the best pricing around for Downtown...Call Him.. you will be PLEASED !Quick respond time and works around your schedule.He is the first call I make when needing plumbing services..

Approximate cost of services:
$170.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Ali McD in Toronto
Ali McD in Toronto
1 review Toronto, ON
10/10

Shower Leak Emergency!

Paul's name and contact was given to me on recommendation from a contractor friend. He was incredibly responsive despite a holiday weekend. While he just came to take a look at the problem and give a quote, he was able to fix the issue on the spot with very little imposition, despite the age of the house and it's construction. He certainly had my best interests in mind, and looked for the least intrusive solution. Most importantly, he was very personable and talked me through everything he was doing so I always felt informed and empowered. I couldn't be happier with my experience and will be calling Paul for all future plumbing needs!

So personable, explained everything as he was doing it, was cost-conscious, and straight forward. Highly recommend his services!

Approximate cost of services:
$0.00
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Private User
Private User
Private User reviews Mississauga, ON
10/10

Faucet and toilet installations

I'm the type who likes everything, and I mean EVERYTHING, explained to me. Paul was so patient with me on the phone. Not for one second did I feel that he was trying to rush me. Sam, who came to do the installations, was extremely professional. He spent alot of time to make sure everything was "perfect". Prices are also very reasonable. This duo is definitely worth the 10 stars!

Approximate cost of services:
$0.00
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Adrian in Toronto
Adrian in Toronto
5 reviews Toronto, ON
10/10

Plumbing in the kitchen

Doing renovation in my old house in Toronto. This time I needed to do the plumbing work in my redesigned kitchen, also I wanted to have an overall inspection in my house to understand the size of possible monetary damage in the future. However I had a very tight budget so I was referred to Cascade plumbing. Guys did a fantastic job without trying to rip me off. Absolutely satisfied with their services and the results of the job.

Approximate cost of services:
$900.00
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Company Response

Thank you Adrian and we are very pleased that you are happy with our services.

Private User
Private User
Private User reviews Toronto, ON
0/10

Pipe work

Did not get required permits. Gave advice contrary to all other plumbers advice- found out bad advice. Sub-contracted part of job out to inexperienced workers. Did not finish the job. Was very rude and difficult to communicate with.

Approximate cost of services:
$1,500.00
1 of 2 people found this review helpful.
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Company Response

We apologize for any misunderstanding, and we would like to communicate further to be able to assist and understand why you feel this way, and we feel disappointed that you were not satisfied with our services. As we are professional licensed plumbers and we aim to provide excellent customer service and we always finish our jobs. As I am trying to recall this job and I don’t have any recognition on who this could be, as you posted your review anonymous.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Cascade Plumbing

Toronto plumbing repairs - GTA wide emergency plumber Emergency drain & water heater repairs 24/ 7 Toronto plumbing service - Home, commercial & contract plumbing Free plumbing estimates - Plumbing done on time & on budget! Drain Services Include: Camera Inspections, Locating, Snake Drain Cleaning, Power Washing, Upgrade Water Service ...
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